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Mama Ines

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mama Ines

Breakfast, lunch, dinner served; Fusion cuisine
View from property
Interior entrance
Interior entrance
Standard Room, 1 Queen Bed, Balcony | Free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Playa el Estero, Hicaco
  • Estero Beach
    3 min walk
  • Santa Catalina Island
    2 min drive
  • Arrimadero Beach
    14 min drive

Room options

Similar properties

Exterior

Bambuda Santa Catalina

Pool
Pet friendly
Parking included
Free WiFi
4.8 out of 5, Exceptional, (16)
The price is $80
per night
$88 total
includes taxes & fees
Jan 9 - Jan 10
Bambuda Santa Catalina

About this property

Mama Ines

3-star Santa Catalina hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Mama Ines offers 11 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Mama Ines is a smoke-free property.

A complimentary breakfast is offered. An additional cooked-to-order breakfast is served daily (subject to charges).
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

More

  • Built in 2010
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 350 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mama Ines Hotel Santa Catalina
Mama Ines Hotel
Mama Ines Santa Catalina
Mama Ines Hotel
Mama Ines Hicaco
Mama Ines Hotel Hicaco

Mama Ines Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nicola

Liked: Cleanliness, room comfort
Disliked: Staff & service
They cancelled our reservation, mediocre service
Our stay was not that great. We arrived and the hotel had cancelled our reservation. Our reservation said "you will pay at the hotel..." but the hotel tried to charge us in advance, my card was declined so they cancelled the reservation. They claim they have tried to contact me. I asked why they did not contact Hotels.com, who could have sent me an email, and they said hotels.com did not pick up the phone. So they just cancelled my reservation. They ended up placing me and my friend in a spare room, one bed. In addition to this cancellation surprise, the service is bad. We went for dinner, it was 9. We ate our food and then we asked for dessert and they told us the kitchen had closed. The next morning we tried to have a coffee at 7.15 (all the coffee was already on the table), only a coffee, because we knew that breakfast starts at 7.30. We picked a cup of coffee and they told us to put it back because it was for another group.

8/10 Good

Louis, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel complexe énarque the beach
Perfect view and close to the main beach. Walkable to many restaurants and shops. We loved our stay!!
Stayed 2 nights in Mar 2018

10/10 Excellent

Jonny, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, close to the beach, food was delicious, rooms were OK, somewhat small but clean and included A/C.
Stayed 1 night in Mar 2018

8/10 Good

Christine, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location
Mama Ines is a nice boutique hotel located right on the beach. Mari, thoughtful and bi-lingual, helped us with a smile. The food was delicious and a basic breakfast was included. It is the absolute best place to have a drink and watch the sunset in Santa Catalina.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpfull staff.
Did not sornd much time in the hotek but the staff is very attentive and ready to help you with anything. One reminder : If you want your room to be cleaned, make sue you leave the keys at the reception.
Stayed 2 nights in Aug 2017

10/10 Excellent

Lynn, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Santa Catalina
I kind of want to keep Mama Ines a secret. It's a gem in a beautiful place. Mama Ines is run by the Ines family. They are all hard working, nice, kind, beautiful people and genuinely have built a great place with their hands. The location is perfect, right on the beach. The food was tremendous (shrimp tacos my favorite). The rooms were clean and the area around them too. The view is great and I can't say enough how much we enjoyed this place and the family that runs it. Julio - you are fabulous. Maria Eugenia, you are beautiful and so helpful with everything. Thank you for our time spent there, we didn't want to leave. We would recommend this place but wish we could keep it a secret, it's so good.

8/10 Good

Roberto Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The Hotel has a great view of the beach with easy access to it. The room was clean with access to the patio which in turn takes you to the restaurant. The bathroom was a little bit dirty with some hairs in the shower floor. Also the shower head had half of the holes covered so it took a while to take a good shower. The restaurant/bar was a great place to hang out during the night with a good variety of beers and drinks. Overall it is a good place to stay if you want to go to a trip to Coiba and from what we heard it is also a great place for surfing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Bad
Didnt like. Unfriendly staff. Room was dirty, bugs in the room. Bad Wifi. It felt like the staff didnt even care about the guests, when they just hung around the bar together. When we were going to check out, nobody was even there! So we had to bang on the windows to get a reaction
Stayed 1 night in Jun 2017

8/10 Good

Martin O.

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage mit Aussicht auf Brandung
Einfache Unterkunft mit familiärer Atmosphäre an spektakulärer Aussichtslage