*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
This property is closed from October 30 2024 to June 30 2025 (dates subject to change).
Property Features
A winery is attached to this Santa Cruz bed & breakfast. El Refugio de Santa Cruz features a spa tub and a seasonal outdoor pool. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This Santa Cruz bed & breakfast also offers spa services, a terrace, and barbecue grills. Onsite uncovered self parking is complimentary.
El Refugio de Santa Cruz has designated areas for smoking.
- Barbecue grill(s)
- Daily
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Water dispenser
- Number of spa tubs - 1
- Vineyard
- Tasting room
- Private winery tours
- Firepit
- 24-hour front desk
- Free grocery shopping service
- Free breakfast
- Spa treatment room(s)
- Uncovered parking
- Express check-out
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Outdoor seasonal pool
- Spa services on site
- Terrace
- Trampoline
- Wheelchair accessible – no
- RV, bus, truck parking (surcharge)
- Free continental breakfast
- Coin laundry on site
- Shared microwave
- Designated smoking areas
- Shared refrigerator
- Gas grill
- Charcoal grill
- Spa tub (surcharge)
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 11
- Television in common areas
- Winery attached
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Fireplace in lobby
Family Friendly Amenities
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
El Refugio de Santa Cruz offers 11 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with digital channels and Netflix. This Santa Cruz bed & breakfast provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.
- Iron/ironing board (on request)
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Hair dryer (on request)
- Digital TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- TV size: 32
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Netflix
- Number of beds 2
- Housekeeping on request
- Cleaning supplies
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Streaming services
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Computer monitor
- Meal delivery service available
Parking
Free self parking , RV, bus, truck parking (surcharge)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include hot stone massages, sports massages, and Thai massages.
- Hot stone massage
- Prenatal massage
- Number of treatment rooms 1
- Outdoor treatment areas
- Thai massage
- Couples treatment rooms
- Sports massage
- Massages
Nearby Activities
A seasonal outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Bicycle rentals on site
- Hunting on site
- Casino nearby
- Mountain biking on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CLP 15000 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CLP 25000.0 per day
- Laundry fee: CLP 20000 per stay
- Spa fee: CLP 35000 per day
- Spa tub fee: CLP 30000 per night
- Firewood fee: CLP 5000 per day
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guests must register online prior to arrival
Staffed front desk
Guest will receive an email before arrival 72 hours
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
No elevators
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CLP 25000.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of CLP 15000 per pet, per stay
- Dogs and cats only
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from December 15 to April 05.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
Hotel Names
- Refugio Santa Cruz Santa Cruz
- El Refugio de Santa Cruz Santa Cruz
- El Refugio de Santa Cruz Bed & breakfast
- El Refugio de Santa Cruz Bed & breakfast Santa Cruz
Hotel Reviews
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