Tru By Hilton Santee

2.5 star property

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Photo gallery for Tru By Hilton Santee

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi, bed sheets
Exterior
Business center
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
263 Britain St. and 273 Britain St., Santee, SC, 29142
  • Santee Cooper Country Club
    ‪11 min walk‬
  • Santee Outlets
    ‪17 min walk‬
  • Santee State Park
    ‪18 min walk‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Santee

Santee hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Tru By Hilton Santee offers 25 accommodations with air conditioning. 55-inch Smart televisions come with cable channels.

Bathrooms include showers. This Santee hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru By Hilton Santee features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Santee is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru By Hilton Santee Hotel
Tru By Hilton Santee Santee
Tru By Hilton Santee Hotel Santee

Tru By Hilton Santee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 324 reviews
Rating 8 - Good. 59 out of 324 reviews
Rating 6 - Okay. 26 out of 324 reviews
Rating 4 - Poor. 10 out of 324 reviews
Rating 2 - Terrible. 7 out of 324 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ophelia, Irmo

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying when Im in town
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a fun environment and amazing staff. We will seek out this beautiful experience again, and I know where we will be staying next time we pass through Santee.
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is very cold and does not care about their customers. They are so bad we will most likely never stay at a Tru hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay with our pets - hot breakfast and cloe to 95 and restaurants -
Stayed 1 night in Nov 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Samone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they claim to be pet friendly, they charged us a $75/night pet fee. $75 is a bit much.
Stayed 1 night in Nov 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and clean!!
Stayed 1 night in Nov 2024

8/10 Good

Dan E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel, but for the price it should have had a real refrigerator withe separate freezer! It only had a refrigerator! I have to carry insulin with freeze packs and need to place them in a freezer over night.
Stayed 1 night in Nov 2024

8/10 Good

Alysia

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good clean and safe. Staff wasn’t very friendly but it’s fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Georgia H

Liked: Cleanliness, property conditions & facilities
Everyone was so pleasant and the vibe was fun
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean
For the price, the hotel was a pleasant surprise. Very clean, bed comfortable. Lots of spots, seating in the lobby to relax or hang out if you did not want to stay in your room.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Helmut

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Oct 2024

2/10 Terrible

guangqing

Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Liked: Cleanliness
Never again!
The room was the smallest hotel room I have ever stayed in. It looked like a college dorm room. Orange and red stripes on wall. Very cheap furnishing. Small desk looked like $20 Big Lots special. Night stand was orange plastic. It also looked like it was from Big Lots or Wal Mart.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy but nice
Nice simple room but strange noises from just outside the room many times during night. We were on first floor by exit. I think the HVAC compressor outside made noise in our room.
Stayed 1 night in Oct 2024

8/10 Good

Bryan L

Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was nice except for a strong bothersome fragrance in the room. There is no need for a masking fragrance or fabric softener if everything is clean. Please be aware that there are quite a number of people that physically affected by certain chemical fragrance such as air fresheners and laundry products.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2024