Tru By Hilton Santee

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Santee

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi, bed sheets
Business center
Lobby
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
263 Britain St. and 273 Britain St., Santee, SC, 29142
  • Santee Cooper Country Club
    ‪11 min walk‬
  • Santee Outlets
    ‪17 min walk‬
  • Santee State Park
    ‪18 min walk‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Santee

Santee hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Tru By Hilton Santee offers 25 accommodations with air conditioning. 55-inch Smart televisions come with cable channels.

Bathrooms include showers. This Santee hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru By Hilton Santee features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Santee is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru By Hilton Santee Hotel
Tru By Hilton Santee Santee
Tru By Hilton Santee Hotel Santee

Tru By Hilton Santee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 296 reviews" "
Rating 8 - Good. 56 out of 296 reviews" "
Rating 6 - Okay. 24 out of 296 reviews" "
Rating 4 - Poor. 10 out of 296 reviews" "
Rating 2 - Terrible. 7 out of 296 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer property. The room was great and amenities excellent.
Stayed 1 night in Sep 2024

8/10 Good

Sean

Stayed 1 night in Sep 2024

10/10 Excellent

CHARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need parking spaces for those vehicles with a trailer because they take up all other available spaces to be used
Stayed 1 night in Sep 2024

10/10 Excellent

Talisha

Stayed 1 night in Jun 2024

10/10 Excellent

Amit

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Worth it
Stayed 1 night in Sep 2024

6/10 Okay

Koala

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Carol, Wilmington

We drove 10 hours to get to this Tru. When arriving the front desk person barely greeted us. She was on her phone asked for my ID and handed me a card. We asked for two cards and she told us they were limited on cards. We insisted. She slammed the second one on the desk never offer water because we are members had to ask. Aweful personality to be at a ffront desk. The bed sheets were dirty if it wasn’t for the wonderful housekeeper I would have left. The soap container was emptied and dirty she gave us a new one. The shower door slammed when you closed it. I always said first impression lasting impression. I won’t go back.
Stayed 1 night in Sep 2024

10/10 Excellent

arlether

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d definitely stay again
I have no complaints at all. There was trouble with the internet though, but I think there was an internet connection problem in the whole area. Overall nice, clean hotel and friendly/helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey, North port

Stayed 1 night in Aug 2024

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great place to sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay here. We enjoyed a drink and good bed
Stayed 1 night in Sep 2024

8/10 Good

B J

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel . Very clean . Very friendly staff.
Stayed 1 night in Sep 2024

4/10 Poor

Jill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Have stayed at other Tru properties. This one was not nice
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Arik

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay, will definitely come back
Stayed 1 night in Sep 2024

10/10 Excellent

Christine, Deltona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was new and clean. We loved the bedding and sheets. I absolutely loved the shampoo and conditioner. Already looked it up to buy some online. First time staying in a TRU and won’t be our last.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stay
Clean room and good breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Check in was disappointing. We waited while another guest was being checked in, but there were some delays that were never explained to us as we waited patiently. Then when it was our turn, after several more minutes of delay, it was finally explained that they were experiencing computer problems. Once we entered our room and settled in, we found that our entry door would not latch. I couldn't call the front desk because the phone sytem was not set up for that type call so I went down stairs to bring attention to the problem. They gave us a new room, but it was almost seemed an inconvenience. The two ladies at the front desk were not very friendly, This was our second stay at a Tru property and it was not a good experience.
Stayed 1 night in Sep 2024