This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Tru By Hilton Santee offers 25 accommodations with air conditioning. 55-inch Smart televisions come with cable channels.
Bathrooms include showers. This Santee hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru By Hilton Santee features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Complimentary self parking is available on site, along with a car charging station.
Tru By Hilton Santee is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Things to do
24-hour gym
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
55-inch smart TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 35 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property is also known as
Tru By Hilton Santee Hotel
Tru By Hilton Santee Santee
Tru By Hilton Santee Hotel Santee
Tru By Hilton Santee Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We drove 10 hours to get to this Tru. When arriving the front desk person barely greeted us. She was on her phone asked for my ID and handed me a card. We asked for two cards and she told us they were limited on cards. We insisted. She slammed the second one on the desk never offer water because we are members had to ask. Aweful personality to be at a ffront desk. The bed sheets were dirty if it wasn’t for the wonderful housekeeper I would have left. The soap container was emptied and dirty she gave us a new one. The shower door slammed when you closed it. I always said first impression lasting impression. I won’t go back.
I have no complaints at all. There was trouble with the internet though, but I think there was an internet connection problem in the whole area. Overall nice, clean hotel and friendly/helpful staff.
Everything was new and clean. We loved the bedding and sheets. I absolutely loved the shampoo and conditioner. Already looked it up to buy some online. First time staying in a TRU and won’t be our last.
Check in was disappointing. We waited while another guest was being checked in, but there were some delays that were never explained to us as we waited patiently. Then when it was our turn, after several more minutes of delay, it was finally explained that they were experiencing computer problems. Once we entered our room and settled in, we found that our entry door would not latch. I couldn't call the front desk because the phone sytem was not set up for that type call so I went down stairs to bring attention to the problem. They gave us a new room, but it was almost seemed an inconvenience. The two ladies at the front desk were not very friendly, This was our second stay at a Tru property and it was not a good experience.