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Staff goes above and beyond to help guests. Every single aspect of the hotel was excellent. We plan to stay there again.

Staff is very friendly and helpful!

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

We enjoyed speaking with the staff at the desk who were so friendly. Everything was clean and well air conditioned! Would stay there again!

the mattresses need replacing because they are uncomfortable; should be more variety at breakfast; and the air conditioning doesn't cool the room enough. the staff is very attentive -especially the Cuban gentleman at the entrance- and the area is safe and perfect for walking to the Vatican, with may restaurant nearby the hotel price is good.

Staff were very helpful.