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HeartSong Lodge & Resort

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Bar
  • Laundry

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪5 min drive‬
  • Old Mill
    ‪7 min drive‬
  • Dollywood
    ‪11 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪20 min drive‬

Room options

View all photos for THEMED FAMILY SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

In-room safe, desk, laptop workspace, iron/ironing board

KING - Murphy

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony Hearing Accesible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Hearing Accesible

  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer

  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa w/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

In-room safe, desk, laptop workspace, iron/ironing board

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About this property

HeartSong Lodge & Resort

3.5-star Pigeon Forge hotel connected to the convention center, close to Dollywood's Splash Country
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a spa tub are onsite.
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.
In addition to a seasonal outdoor pool, HeartSong Lodge & Resort provides an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

HeartSong Lodge & Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 142 out of 159 reviews" "
Rating 8 - Good. 13 out of 159 reviews" "
Rating 6 - Okay. 1 out of 159 reviews" "
Rating 4 - Poor. 1 out of 159 reviews" "
Rating 2 - Terrible. 2 out of 159 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm welcome and stay
staff greet you like you are welcomed family.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Amenities
Very happy
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Liked: Staff & service, property conditions & facilities
Beautiful property….exceptionally clean! Staff was so nice and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its alright we just perfer dream more
It was very nice. But we like dream more better.
Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nope
Server during post lunch service at the bar/patio was racist to the busser in front of my child. prompted a conversation about microaggressions with my 9yo. I'm sure Dolly is lovely, but cannot recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place!
We came for an overnighter to see Dollywood's Halloween fest and decided to stay at HeartSong Resort. It is a little pricey for sure, but well worth it! Beautiful location. Great amenities. Very clean and great service, including food and entertainment. Indoor and outdoor pool and huge hot tub area. Will definitely recommend to friends and family!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect. New, clean, everyone friendly, firepit, pool, tram, ample parking, woods. Couldn't say enough nice things.
Stayed 3 nights in Sep 2024

8/10 Good

Elmer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put ice maker and microwave in room.. would be a help with kids
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Anrae

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay! Will visit again!
Stayed 4 nights in Oct 2024

10/10 Excellent

KIM

It was delightful! Definitely worth the money!
Stayed 1 night in Oct 2024

10/10 Excellent

Milner

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is very family friendly, it is maintained well, clean, and makes for a very pleasant stay whether children are with you or not
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and fun
Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect, and the staff were beyond kind and helpful. It was peaceful and relaxing to stay there and I look forward to visiting again sometime!
Stayed 3 nights in Oct 2024

10/10 Excellent

charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy access to Dollywood and other local attractions.
Stayed 3 nights in Sep 2024