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HeartSong Lodge & Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    5 min drive
  • Old Mill
    7 min drive
  • Dollywood
    11 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    20 min drive

Room options

View all photos for THEMED FAMILY SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

In-room safe, desk, laptop workspace, iron/ironing board

KING - Murphy

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony Hearing Accesible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Hearing Accesible

  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer

  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa w/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

In-room safe, desk, laptop workspace, iron/ironing board

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About this property

HeartSong Lodge & Resort

3.5-star Pigeon Forge hotel connected to the convention center, close to Dollywood's Splash Country
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a spa tub are onsite.
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.
In addition to a seasonal outdoor pool, HeartSong Lodge & Resort provides an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

HeartSong Lodge & Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 143 reviews" "
Rating 8 - Good. 12 out of 143 reviews" "
Rating 6 - Okay. 1 out of 143 reviews" "
Rating 4 - Poor. 1 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service room was beautiful and clean gorgeous pool and fire pit.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Junior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The videos looked a lot better that the actual property. We did like it but it just wasn’t as awesome as we thought it would be for the price. We might stay again but not on the top of my list.
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful! Very family friendly and clean. Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the front desk was absolutely amazing and the shops were super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Stayed 5 nights in Jul 2024

6/10 Okay

Tal

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! Our stay at HeartSong really helped set the tone for our getaway. Very pleased! Highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolly’s Heartsong Resort
HeartSong Resort in Pigeon Forge TN is amazing!! The amenities are wonderful! All of the staff were very friendly and made sure we were very well taken care of! Definitely will return!
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t care for the security officer being rude to my kids who were excited to get in the hot tube! Only place I’ve been too that they didn’t allow any one under 16 in the hot tub or area! Will not stay again because they were so rude!
Stayed 1 night in May 2024

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robyn

Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Excellent stay at Heartsong resort. The staff was outstanding and very attentive. The resort has several dining options. The rooms are well appointed and was very clean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024