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Hotel Dogana

3.0 star property

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Photo gallery for Hotel Dogana

Property entrance
Standard Room | Down comforters, desk, soundproofing, free WiFi
Terrace/patio
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
Via Verona 149, Sirmione, BS, 25019
  • Terme Virgilio
    ‪2 min drive‬
  • Scaliger Castle
    ‪8 min drive‬
  • Center Aquaria Spa and Wellness Center
    ‪10 min drive‬
  • Verona (VRN-Valerio Catullo)
    ‪35 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Down comforters, desk, soundproofing, free WiFi

Economy Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Down comforters, desk, soundproofing, free WiFi

Standard Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, desk, soundproofing, free WiFi

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Down comforters, desk, soundproofing, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Single Room

Single Room | Down comforters, desk, soundproofing, free WiFi

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double + Extra Bed

Double + Extra Bed | Down comforters, desk, soundproofing, free WiFi

Double + Extra Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Dogana

3-star Sirmione hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and concierge services.
Hotel Dogana offers 28 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Sirmione hotel also offers an outdoor pool, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Hotel Dogana is a smoke-free property.

Il Circo del Gusto - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Il Circo del Gusto

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Dogana Sirmione
Hotel Dogana
Dogana Sirmione
Dogana Hotel Sirmione
Hotel Dogana Sirmione, Lake Garda, Italy
Hotel Dogana Hotel
Hotel Dogana Sirmione
Hotel Dogana Hotel Sirmione

Hotel Dogana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 84 out of 223 reviews
Rating 8 - Good. 100 out of 223 reviews
Rating 6 - Okay. 31 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, property conditions & facilities
The area around the hotel was good
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a reawsonable price.
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Proprietor
Lovely proprietor. The service was lovely and stress free. I visited during a busy time of year and they handled it well. There was no mini frig in the room which I would have appreciated. It is a bit away from the old town of Sirmione. But, there are bicycles available for the 20 minute ride to the center. Which I highly recommend after seeing the line of cars seeking parking when I visited.
Stayed 2 nights in Aug 2024

8/10 Good

Farziya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quite clean and the staff are very friendly. And has plenty of parking available. Would recommend the place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gem
Lovely place to stay. Room was comfortable, staff was so incredible nice and helpful. Breakfast was very good, nice options.
Looking towards the lobby
Out our window... notice the giraffe 🦒
Sunset
Stayed 1 night in May 2024

10/10 Excellent

NINO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good price and comfort
Stayed 16 nights in Sep 2023

10/10 Excellent

Sanaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful
Staff were very friendly and helpful
Stayed 4 nights in Jun 2023

8/10 Good

Micaela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom needs better horizontal spaces to drop toiletries, etc.
Stayed 2 nights in May 2023

10/10 Excellent

angela

Stayed 3 nights in Apr 2023

8/10 Good

Lillian Ramnusida

10/10 Excellent

Meabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous hotel, with extremely friendly and helpful staff. Would recommend to anyone.
Stayed 4 nights in Jan 2023

8/10 Good

Harry

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ants infestation
On the evening of our stay we bought a bottle of wine for the room and the waiter gave us some chocolate in a bowl which we didn’t end up eating. In the morning the room was covered in ants they were all over our clothes on the desk in suitcases and in the bowl. Totally unacceptable.
Stayed 1 night in Aug 2022

8/10 Good

radovan

Traveled with partner
Liked: Cleanliness, staff & service
Excellent location with onsite restaurant. Other restaurants in the area also. Breakfast was varied and tasty. Wonderful receptionist (G) who was very helpful and friendly. Room was in good condition and clean. Also loved being able to have a cuppa in the room. Would stay again and recommend.
Stayed 5 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staffs are very friendly and helpful. The location is not very convenient to amenities tho. Overall till not a bad choice if you have own transport.
Stayed 3 nights in Sep 2019

2/10 Terrible

Erkin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Dont let the free breakfast fool you! Its expired!
The food items for the breakfast were expired! There is no water in the room, there is no nearby supermarket or shops!
Stayed 2 nights in Aug 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Lovely hotel, a small but clean and modern room with wonderful skylight and blackout blinds. The wifi was not working for a day or so during our stay but otherwise worked well. The restaurant downstairs was convenient as well as the option to hire bikes from reception! Buses stop right outside both in the direction of Sirmione and Garda/Verona.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hotel Dogana with my friend as we travelled across Milan and Lake Garda for our trip.
Stayed 2 nights in Mar 2019

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Value and Quality
Conveniently located between Peschiera and Sirmione, a car would be required to get around the area, but otherwise was a great stay. Comfortable, clean, AC, pool, free parking, great breakfast selection, easy checkin...both of us were very happy with the stay and especially the price.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Gini

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel with a lot to learn about customer se
The hotel is not centrally located but ok with a car or bikes. The place is spotlessly clean and although extremely basic it was sufficient for a short stay. There was no safety deposit or hot drinks kettle in the room - the TV had no English speaking channels. The biggest dissapointments were the way the view was obscured by a high walled balcony you could only see over if you stood on a chair! What a tragedy in such a beautiful location! And the size of the room was very small! The bathroom was spacious and the shower hot and powerful with decent towels though not much space to put toiletries or a tooth brush - again an indicator of the basicness of the hotel. The restaurant attached does really superb food! But the service is slow and chaotic! Such a shame as it was the best pizza and pasta we had in our whole Italian stay but chasing your food is no fun! The buffet breakfast was surprisingly good with lots of whole food and healthy options, gluten free products and generally a very big range! Good bonus! The friendliness and willingness of the staff to be helpful was also surprisingly poor. They were not very helpful to us with my husband having recent injury on his leg which was in a brace. We asked for a room upgrade for a little more space and on hotels com it was £20 a night more which was fine with us, but they wanted us to pay rack rate which was 3 times more. They wouldn't let us cancel and rebook through the existing hotels booking to save £. Things to work on!
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Mary, UK and Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Dogana Hotel. Helpful and very friendly staff. Bus stops directly outside Hotel. Excellent Breakfast . Good Dinner menu.
Stayed 3 nights in Oct 2018

10/10 Excellent

Donald

Hotel Dogana. Very nice.
Very good stay at this hotel. Nice modern, recently renovated. Very clean shower and bath room. In good taste. Excellent breakfast. Good bread. Did not use restaurant but seems popular. Very, very convenient for bus to Sirmione Old Town.
Stayed 2 nights in Sep 2018