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Hotel Smeraldo

3.0 star property

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Photo gallery for Hotel Smeraldo

Panoramic Double Room, Balcony, Lake View | In-room safe, blackout drapes, free WiFi
Outdoor pool
Superior Double Room, Partial Lake View | In-room safe, blackout drapes, free WiFi
Lounge
Aerial view

Reviews

7.0 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via XXV Aprile 11, Sirmione, BS, 25019
  • Scaliger Castle
    ‪11 min walk‬
  • Santa Maria Maggiore
    ‪13 min walk‬
  • Church of San Pietro
    ‪5 min drive‬
  • Verona (VRN-Valerio Catullo)
    ‪41 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, blackout drapes, free WiFi

Family Room

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room, Partial Lake View

Superior Double Room, Partial Lake View | In-room safe, blackout drapes, free WiFi

Superior Double Room, Partial Lake View

  • 183 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, blackout drapes, free WiFi

Family Quadruple Room

  • 161 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony | In-room safe, blackout drapes, free WiFi

Economy Double Room, Balcony

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room, Balcony, Lake View

Panoramic Double Room, Balcony, Lake View | In-room safe, blackout drapes, free WiFi

Panoramic Double Room, Balcony, Lake View

  • 183 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Smeraldo

3-star Sirmione hotel close to Scaliger Castle
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground.
Hotel Smeraldo offers 30 accommodations with safes and hair dryers. Televisions come with satellite channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Sirmione hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Hotel Smeraldo like an outdoor pool and a children's pool.

Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (EUR 7 per day)
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • On a private beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 1972

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel La Paul's front desk]
For any questions, please contact the property using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 12.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 7 per day
  • Crib (infant bed) fee: EUR 12.0 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 017179-ALB-00078, IT017179A1LZ4T6P24

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 May to 30 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smeraldo Sirmione
Smeraldo Sirmione
Hotel Smeraldo Sirmione, Lake Garda, Italy
Smeraldo Hotel Sirmione
Hotel Smeraldo Hotel
Hotel Smeraldo Sirmione
Hotel Smeraldo Hotel Sirmione

Hotel Smeraldo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 91 reviews
Rating 8 - Good. 42 out of 91 reviews
Rating 6 - Okay. 24 out of 91 reviews
Rating 4 - Poor. 8 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

J, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lake view is stunning and it is so peaceful to sit right next to the water! The hotel staff were very helpful and went out of their way to make our stay comfortable. The hotel is a ten minute walk from the old town, which was a huge upside to our stay. The hotel would benefit from a bar with a coffee machine for the evenings- however, La Paul, the hotel adjoined to this one, does have this.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 2 nights in May 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service
Reception staff very helpful

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, at well below market price
One of the best hotels we've stayed in recently - Ambra on reception was fantastically helpful, and everything worked wonderfully - great breakfast, cracking location, we loved being able to use their bikes, and the sunset from our balcony on night one was stunning. Would happily return to this hotel in the future : )
Stayed 2 nights in Oct 2017

8/10 Good

Scott, Sirmione

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, right on the lake
Nice hotel friendly staff, Great Lake views, comfy room and beds, just make sure you get two room keys, so you can leave one in all the time so air con and fridge stay on, only gripe I had was that the coffee was not always replaced, so didn't have a cup overlooking the gorgeous lake in the morning, but great holiday had.
Stayed 14 nights in Jun 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Sirmione is a truly beautiful place. The hotel was perfectly located and provided everything you needed. Very clean and thr staff were very helpful.
Stayed 4 nights in Jun 2017

10/10 Excellent

John, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay in a Romantic Lakeside Hotel
First of all, ignore all the negative reviews about the hotel staff and service in past reviews. If Hotel Smeraldo or Hotel La Paul had any issues in the past, I experienced NONE of them during our stay there. I booked the hotel because of the competitive price it offered for an amazing location right beside Lake Garda and I ended up getting twice what I expected in terms of quality and service. We stayed here for four days and had nothing but good experiences. Our room was at the bottom floor that had a small shaded terrace leading out towards the lake. If you want relaxing views while drinking coffee in the morning or wine during the evenings, request first floor lakeside rooms. The hotel is actually an extension of Hotel La Paul so you'll get to experience 2 hotels, 2 restaurants, 2 pools, and 2 beaches that are staffed by friendly and helpful hotel employees 24/7. Whenever we had an issue with our room, it was immediately fixed after we informed the front desk (Thanks again to Ambra, one of the most pleasant receptionists we've met!). Restaurants that serve good Italian food and Gelatto stores are also plentiful in the old town although the food at the hotel is great as well (they had one of best Risottos I've had in Italy). Barbara, the restaurant manager at Hotel Le Paul, will ensure pleasant dinners for you, your significant other, and the rest of your family. Overall, a stay in this hotel is a MUST for travelers who are looking for good value for their vacation money.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shaun, Cumbria,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the price is right give it a go.
The hotel looked closed at first and I couldn't find my way in as all doors require access cards. I could see the reception but no one was there. In the end it became clear, check in across the road at sister hotel. (Stand with Smereldo behind you at the main road and look across the road to the left, it is there). Check in was simple, car park at front with push button gate. Very few people were seen in the hotel (good/bad). We were on the second floor looking out to the lake, it was a nice view no means fantastic but a few drinks on it went well.The room itself was fine, in my opinion a little oldy worldy but thats ok. We didn't use the pool so can't comment. We did however get a night where we had a ceiling full of insects, we spent 20mins 'removing' them. We did have the door open for a few hours and were not aware of insect issues prior- keep door closed at night is my advice. Would I stay again - yes, but I would consider other locations as I think there is better. We did get it at a good price though.

6/10 Okay

Harry, London

Disliked: Staff & service, property conditions & facilities
Hotel Smeraldo welcoming
Arrived the hotel at ten am in the morning , could not get it to the hotel. No sign in English to tell us that we would have to check in at hotel la paul across the road. Luckily the lady looking after the breakfast room told us. We felt that we were left on our own , anything needed we would have to walk across the road to hotel La Paul reception to place the request as NO staff in hotel Smeraldo. As advertised, the hotel Smeraldo did have a swimming pool (paddling pool) the main pool was across the road at hotel La Paul.The pictures shown on the website of the outside grounds are not true to form. I find that hotel Smeraldo and hotel La Paul are two different hotels or are they one hotel ?? if they are one should there not be the same treatment given as La Paul ( breakfast) We felt we spent a lot on this holiday and we were in budget accommodation.

6/10 Okay

Verified traveler

Liked: Room comfort
Good location and views
A bit weird in the sense that there aren't really any staff you see as you check in across the road, but nice room and good views...although when rooms next door flush their toilet it is very loud!

8/10 Good

Peter, Chiswick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic accommodation for visiting Sirmione
You check in at the sister hotel St Paul over the road. The visitor may also have use of this hotels facilities as well as Smeraldo. All staff speak English.

4/10 Poor

helena, london

Liked: Cleanliness, property conditions & facilities, room comfort
Good location on the lake
Hotel rooms were clean and comfortable...this cannot be faulted. The breakfast staff and cleaners were polite and friendly. Unfortunately, the reception staff could be pretty rude one day and nice the next. When we arrived to check in we were told we had to stay the first night in La Paul...the sister hotel...there was no apology or explanation as to why. This meant we would have wait until 10'30 the next morning to be able to move rooms which ate into our first morning. Once moved rooms (the hotel was across the road) we were told our breakfast would be in La Paul every morning. Which wasn't too bad as the breakfast room had a lovely view of the lake. Although be careful as there is a very small step which numerous people fell to the floor over..including my mum. I'm surprised they don't have something to make it visible. After a few days of La Paul breakfast we were told to eat at Smeraldo which we did to then be told we had to eat at La Paul's...no one seemed to know what we were to do and it got to be beyond a joke. I wouldn't stay here again or book a hotel with a sister hotel again I certainly learned my lesson.

4/10 Poor

Rob, Somerset UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don't bother, spend your money elsewhere.
From the outside it looked run down in fact I called the hotel from the car thinking it was closed. The pool and bathing area were not inviting, again very tatty. The plus side it was in a good position.

6/10 Okay

Alon

Hotel Smeraldo review
This hotel is good, the rooms are a little bit small but the view of the lake and its location is really good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel close to center of Sirmione
We stayed at Hotel Smeraldo for 5 nights in the beginning of August. The hotel La Paul across the street and Smeraldo belong together which is why you can use the pool of both hotels (La Paul has a bigger one, Smeraldo only one for kids). Both hotels have parking lots. Smeraldo doesn't have a front desk so we checked in at La Paul. We got there at 1 and were told that we couldn't check in until 2 (their official check in time). Staff was very friendly and spoke good English. The room was much nicer than expected (the hotel doesn't look that great from the outside) with everything we needed (blow dryer, toiletries, small TV) and with a very well working air condition. La Paul also has a nice garden with chairs and access to the water through a dock (we never went to the garden at Smeraldo). Breakfast was okay, there was a selection of rolls (pretty dry and hard), pastries and cakes, sausage and cheese, jam, juice, milk, cereal and yoghurt. The items are the exact same every day. Nothing spectacular but sufficient, especially when you want to save room for all the great Italian food :). It is about a 10 minute walk into the center of Sirmione. There are tons of restaurants, bars, ice cream places and a few public beaches where you can rent paddle boats. The beaches areall stone and rocks though, so it's a good idea to wear shoes into the water to not hurt your feet. All in all we had a great time and were happy with the hotel, staff and area.

8/10 Good

Jessica, Gothenburg, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We travel a lot and this is one of the best hotels we have stayed at. Stayed at annex Smeraldo and got a great room at top floor, very good sized and bathroom was huge! If the room also would included a minibar and coffe/tea making facilities I would give it a 5, for now it is a clear 4+. Great balcony with view of the lake as well. Good breakfast and the garden/beach area is just lovely. Free bikes which is great when wanting to make some sightseeing in the area. Otherwise location of the hotel can not be better for visiting beautiful Sirmione, only a 10 minutes walk away.

2/10 Terrible

mahir

Disliked: Cleanliness, staff & service, property conditions & facilities
Da evitare
Stayed 3 nights in Aug 2023

8/10 Good

ALFONSO, CARINI

Liked: Cleanliness, staff & service, property conditions & facilities
grazioso albergo a due passi dal lago e da Sirmione
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, camera molto spaziosa, parcheggio comodo
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Albergo tranquillo affacciato sul lago
Struttura tranquilla, a poche decine di minuti dal centro di Sirmione raggiungibile con una facile passeggiata, ben tenuta, colazione ricca e variata. buona pulizia.La Reception, in diverse fasce orarie non è presidiata per cui occorre rivolgersi ad un altro hotel situatao di fronte, non è comodo.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel
Das Hotel ist sehr sauber, die Zimmer waren groß, das Bad ebenfalls. Das Frühstücksbuffet war hervorragend. Das Personal war sehr freundlich und hilfsbereit. Wir waren einmal im Partnerhotel beim Abendessen. Das Essen war wirklich sehr gut, nur das Salatbuffet nicht sehr üppig. Der 'Pool war nur ein Kinderpool, knietief und der Zugang zum See quasi nicht vorhanden. Hier kann man jedoch beides im Partnerhotel auf der anderen Straßenseite nutzen und ist somit nicht als negativ zu werten. Ich würde das Hotel auf jeden Fall weiter empfehlen und auch wieder buchen
Stayed 2 nights in Sep 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Ulf

Liked: Cleanliness, property conditions & facilities, room comfort
Bra läge, ok pris, helt ok frukost
Det har ett helt ok hotell. Inte fantastiskt, inte ofräscht. Precis... lagom. Sen är ju läget som det är vilket gör att priserna trissas upp. Plus för frukosten.
Stayed 2 nights in Jun 2018

6/10 Okay

Meri, Hamburg

Disliked: Staff & service
Super Lage
Empfang leider Katastrophe. Kaum besetz , die Damen arrogant und keine Hilfe, Informationen und Antworten auf Fragen. Frühstück jedoch gut und das Personal sehr nett. Zimmer sehr sauber aber im Bad leider keine Ablagemöglichkeit
Stayed 3 nights in Jun 2018