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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
$120
includes taxes & fees
Jan 19 - Jan 20

Explore the area

View in a map
355 McNeely Avenue, Carleton Place, ON, K7A 0A1
  • Place, Carleton Place Town Hall
    ‪18 min walk‬
  • Place, Carleton Place and Beckwith Heritage Museum
    ‪20 min walk‬
  • Place, Canadian Tire Centre
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites

Carleton Place hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Comfort Inn & Suites offers 53 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a garden, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Carleton Place
Comfort Inn & Suites Hotel Carleton Place

Comfort Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 456 out of 732 reviews
Rating 8 - Good. 186 out of 732 reviews
Rating 6 - Okay. 53 out of 732 reviews
Rating 4 - Poor. 24 out of 732 reviews
Rating 2 - Terrible. 13 out of 732 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn Gabrielle

Stayed 1 night in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service
I was not happy with the amount of noise. The room above me as well as slamming doors on the hallway were unenjoyable.
Stayed 1 night in Oct 2025

10/10 Excellent

Dr Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for our needs (a wedding). Quiet with friendly and polite staff.
Stayed 2 nights in Oct 2025

8/10 Good

ZHIBIN

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good except there is only one parking spot for hadicaped person, which is not enough for this size hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Andy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff were great, the place was nice but the room smelled like vomit and possibly wasn’t cleaned properly.
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Sep 2025

6/10 Okay

Rookiya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lady at breakfast was so accommodating and kind and pleasant. Thank You!
Stayed 1 night in Sep 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities
Everything was perfect , I have been there twice and will go again
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pauline

All good
Stayed 1 night in Sep 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Sep 2025

10/10 Excellent

STACEY

Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lauren at the front desk was efficient, friendly and patient. Breakfast attendant was fast to refill the buffet. Pool was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness
Great Hotel. Very Clean. Staff very friendly, help with a smile. Amazing stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Amenities good Wish there was fan in bathroom to get rid of steam from a shower
Stayed 3 nights in Sep 2025

2/10 Terrible

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were not helpful and rude. Ruined our wedding night.
Stayed 1 night in Sep 2025

8/10 Good

Dominic

We had an adjoining room. I swear I could hear them snoring throughout the night. Othwise, a good hotel.
Stayed 1 night in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, room was great and quite. Breakfast was quite good. Check in staff could have been a bit more pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient place to stay

Good spot to stay for one night near the venue of a wedding we attended.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Murray

Liked: Staff & service
Disliked: Property conditions & facilities
not well maintained. Property needs attention in all public areas
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean comfortable and quiet! Wonderful stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harmony

Stayed 1 night in Aug 2025