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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi
Indoor pool
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
355 McNeely Avenue, Carleton Place, ON, K7A 0A1
  • Carleton Place Town Hall
    ‪18 min walk‬
  • Carleton Place and Beckwith Heritage Museum
    ‪20 min walk‬
  • Almonte Village
    ‪14 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites

Carleton Place hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Comfort Inn & Suites offers 53 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Carleton Place
Comfort Inn & Suites Hotel Carleton Place

Comfort Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 575 reviews
Rating 8 - Good. 144 out of 575 reviews
Rating 6 - Okay. 43 out of 575 reviews
Rating 4 - Poor. 21 out of 575 reviews
Rating 2 - Terrible. 11 out of 575 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Besufikad

Stayed 1 night in Feb 2025

10/10 Excellent

Paulo

Stayed 1 night in Feb 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

Only for one night was good no issues and clean
Stayed 1 night in Feb 2025

2/10 Terrible

Nikhil

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Not recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love my stay at this hotel
Stayed 2 nights in Feb 2025

6/10 Okay

sandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We came there to celebrate our Anniversary, the draw for us was the pool, however the pool was so cold we could not enjoy it. Very disappointing for us. The room was nice, there was nothing on TV worth watching. The coffe pot did not work in our room. The staff were very nice polite and accomodating. The breakfast was quite substantial.
Stayed 1 night in Feb 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but the coffee is awful. The rooms were clean and staff were super friendly. The pool is very cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

The hotel itself was beautiful and staff was accommodating, the only issue was the duvet covers were obviously old and stained
Stayed 3 nights in Jan 2025

10/10 Excellent

Lejeesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, comfortable and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Daphnee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and the bed is comfortable but the tv stations were very poor
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

8/10 Good

helmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great place , quiet and clean
Stayed 1 night in Dec 2024

8/10 Good

Kylie

Stayed 4 nights in Dec 2024

8/10 Good

Tahir, Ajax

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property. Only complaint would be that there was a decent bit of noise transfer (both from the hallway noise and from the adjacent rooms). Staff was also pleasent to deal with. There is a shoppers drug mart right next to it so thats a plus if you need to grab something
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Clean and safe

This is one of two hotels in Carlton Place. If you are staying for a night or two it's ok. The walls and floors are so thin and poorly made. You can hear everything! I was given an adjoining room which I don't love and I heard the entire conversation of my neighbours. Elephants feel like they are above you if you are not on the top floor. Beds were comfortable and bathroom was clean and spacious. Staff were nice and the breakfast included is decent. For a quick stay it did the job but the sleep wasn't great because this hotel is so cheaply constructed. Pack some ear plugs.
Stayed 1 night in Dec 2024