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Spanish Pyrénées Vacation Packages

Welcoming, pleasant and efficient staff. Service with a smile. Room was well furnished, nice bathroom and good standard of housekeeping. Would recommend 🙂

The room was beautiful and had a terrace with a view of the lake. The area is close to the town center and the beach.

Would have liked fridge in room

This is a nice hotel in a great location. We had a few strange wrinkles such as a protracted back and forth after being sent an offer for help arranging parking on A gust 5th to which I responded two days later asking to take them up on their offer. Five days later I received a response saying there was no parking available. I wrote back saying that it was frustrating that it take 5 days for them to get back to me leaving me only a couple of days before our arrival to figure out what to do. I got a rude response saying that the parking had been unavailable for the entire month of August 3 weeks prior to our exchange. Additionally, there was no complimentary bottle of wine in our rooms upon arrival because they “ran out” but the next day we received a tiny bottle of cava for one of the rooms. Otherwise, the beds were very comfortable, the decor was appealing, the air conditioning was nice excellent and the bathrooms were nice & roomy.

Excellent location and staff. The only let down was the A/C that is old and poorly maintained. Somebody just needs to invest in new units. Other than that it was a great place to stay