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$500 for a 160sq ft room is an overkill IMO. Has no proper amenities, no pool, breakfast not included in that price, no views. Not sure what's the high prices about for all the hotels in Rotterdam! Saving grace was the location as everything was walking distance.

I’ve stayed here many times and the Location iis perfect for cruisers as the terminal is right across the street. This wonderful hotel is steeped in so much history. The staff is excellent. Delicious food at their three different restaurants. My favorite is the outside restaurant on tbe water. Water taxis right at the hotel and short walk to the metro or the above ground train into the main center of town. Our room had high ceilings/ large windows and a step up seating area with a beautiful view of the water. Restaurants and the Fenix are located right across a short walking bridge behind the hotel.

Great central location, convenient by public transport, several Metro stations within walking distance. Room was clean and comfortable. Would definitely stay there again.

Nice location.

Location is fantastic. Staff were great and the room was nice and clean. Only complaint was the smell coming from the bathroom. Smelt a bit like sewage. Other than that, it was a great hotel for cruisers waiting to get on the ship. Centrally located, walking distance from all the major attractions. Breakfast was great, and the service there was top notch.

Great trip

When we arrived to our room, we found out there was no air-con. We inquired if we could get 1 with aircon but none were available, so we were given a dusty fan. We were in a balcony room, so we had a door and window that we could leave open but in a heat wave, where shops and local restaurants were closed, you'd think they'd supply some air con units to the guests. The room was extremely stuffy, made me feel quite unwell and almost unbearable on the 1st 2 nights. Unfortunately, we were also kept awake by the hooting of car horns, traffic noise, the squealing of car tyres of vehicles racing in the car park next door and on the main road. The hotel is situated by the main road of shopping and above the side road with the car parks for shopping. The hotel blamed this noise on the football celebrations, but during the day we witnessed cars racing each other on side & main roads, most cars had what would be illegal exhaust pipes in the UK. Unfortunately, I would not stay here again, as even wearing ear plugs didn't stop the constant noise, and we never had a good night's sleep the whole time we were there. Very disappointing, for the money paid.