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Best Western Springfield West Inn

2.5 star property

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Photo gallery for Best Western Springfield West Inn

Exterior
Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$101
includes taxes & fees
Feb 25 - Feb 26

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪6 min walk‬
  • Place, Veterans Field
    ‪11 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Work Desk, Mini Fridge

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

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About this property

Best Western Springfield West Inn

West Springfield hotel steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Springfield West Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Nov 2025

6/10 Okay

Teresa

Traveled with partner
Disliked: Property conditions & facilities
The Hotel had a terrible smell curtains in room where dirty and ripped up also towels where dingy children ran up and down hallway night and morning just came from father's Funeral wanted to rest had long day then they required deposit that was never mentioned iin booking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every single worker was hospitable! I will definitely stay again
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

8/10 Good

Gerald, West Hempstead

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Perfect we will be back again for sure
Stayed 4 nights in Oct 2025

2/10 Terrible

Tom

Disliked: Amenities, property conditions & facilities
Heat unit was either hot or not working
Stayed 1 night in Nov 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Room was spotless an clean and the heat worked amazing because it was such a cold few days
Stayed 3 nights in Oct 2025

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

10/10 Excellent

Shuhfan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 1 night in Oct 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, breakfast, was good and fresh.
Stayed 1 night in Oct 2025

6/10 Okay

Christiana

Traveled with family
Liked: Staff & service
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Anton

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2025

6/10 Okay

janet

okay
Stayed 1 night in Oct 2025

6/10 Okay

Gaurav

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel but okay if you don’t have other options. Room was clean and comfortable. No issues with cleanliness. It’s just that the hotel overall could use a renovation. It appeared to be a 2 star hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristan

Stayed 1 night in Sep 2025

8/10 Good

Gerardo, West Roxbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Lynelle, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 1 night in Sep 2025

2/10 Terrible

Awais

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely disgusting
Stayed 1 night in Sep 2025

6/10 Okay

william, south thomaston

Traveled with family
Long check in experience; bathroomneds updating
Stayed 2 nights in Sep 2025