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Best Western Springfield West Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Eastern States Exposition
    ‪4 min drive‬
  • MGM Springfield
    ‪4 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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The price is $106 total
includes taxes & fees
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About this property

Best Western Springfield West Inn

West Springfield hotel steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Springfield West Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Stay was good, exactly as advertised
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Lalita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seem good
Stayed 1 night in Feb 2025

6/10 Okay

Anne-Marea

Smoke alarm beeping in hallway was annoying and was not addresses and the thinness of doors so that our room near the elevators could hear every noise; dresser drawers were difficult to open and looked under maintained
Stayed 2 nights in Feb 2025

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

monika

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are so comfortable. On a major road with no sidewalks to be safe.
Stayed 1 night in Feb 2025

6/10 Okay

Alexis

Traveled with partner
Disliked: Amenities
Out of date. An inch of dust on everything in our room, shower was moldy. In the morning the smell of pot came through the walls and door. Did for a night but would not willingly return.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
This was a last minute reservation. It was
Stayed 1 night in Feb 2025

10/10 Excellent

Hongtu

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed - a bed to sleep in comfortably.
Stayed 1 night in Feb 2025

8/10 Good

Valeria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

John

👍
Stayed 1 night in Jan 2025

8/10 Good

Antonio

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was stream less, bed was mostly comfortable pillows a little too soft. Property and room was clean. The only issue was the a/c heating unit making noise through the night, but not bad enough that I wouldn’t stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Piotr

Stayed 1 night in Dec 2024

2/10 Terrible

Ann-Kathrin

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is very handy for patients who may have early appointments at Bay State Medical Center, but it is also a very nice hotel, clean, staff is very friendly, nice breakfast offered. Plenty of parking, never had a problem with safety.
Stayed 1 night in Nov 2024

8/10 Good

AGNES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The customer service was good, very nice lady
Stayed 1 night in Nov 2024