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Courtyard by Marriott West Springfield

Property class: 3

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Photo gallery for Courtyard by Marriott West Springfield

An outdoor patio area with seating, a fire feature, and a view of the building's exterior.
Creator video - submitted by TravelExplorer
A modern bar area with a long counter, multiple screens, and a seating area with metal chairs.
A hotel room with two beds, a large window with a view of trees, and a wall mural.
A modern reception area with a wooden reception desk, seating area with sofas and chairs, and large windows providing natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $155
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
885 Riverdale Street, West Springfield, MA, 01089
  • Place, Cinemark West Springfield 15
    ‪2 min walk‬
  • Place, Eastern States Exposition
    ‪2 min drive‬
  • Place, Olympia Ice Center
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Bathtub & Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible (Bathtub & Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a desk lamp, a telephone, and a painting on the wall.

Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a large window with a view of trees, and a wall mural.

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, Multiple Beds, Accessible Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Studio, Multiple Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, ottoman, desk, and TV.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

Courtyard by Marriott West Springfield

3-star West Springfield hotel walkable to Connecticut River
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard by Marriott West Springfield features an indoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 675 square feet (63 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and laundry facilities. Complimentary self parking is available on site.

Courtyard by Marriott West Springfield is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro serves breakfast and dinner. Open daily.
The Bistro Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite premium channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel

Courtyard Marriott Hotel

Courtyard Marriott West Springfield

Courtyard Marriott

Courtyard West Spring Marriott

Courtyard by Marriott West Springfield Hotel

Courtyard by Marriott West Springfield West Springfield

Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 467 out of 674 reviews
Rating 8 - Good. 132 out of 674 reviews
Rating 6 - Okay. 44 out of 674 reviews
Rating 4 - Poor. 21 out of 674 reviews
Rating 2 - Terrible. 10 out of 674 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was big and spotless.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Erskine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean helpful and a friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Quick check in and the room was great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness
Friendly staff, clean room, convenience to have Starbucks in the lobby!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yessika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area when in Springfield, closed to everything, staff super friendly!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, great spot, friendly staff. Always a joy to stay there.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful sans polite. This is a solid four star hotel. Don’t be a cheap mook, book today.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

William

Clean rooms, friendly staff and great breakfast!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean hotel !
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kelly

Good stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness
Quick night headed out for an appointment in Boston. Seemed ok but didn’t really check out anything. Coffee shops very conveniently located close by.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always our stay was amazing. Beutiful cozy hotel with the most comfortable beds
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient. Great location to find a meal and get away from the Big E chaos.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great area, and welcoming.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

paula

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Staff was friendly, room was very nice, clean and comfortable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jessuca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally satisfying stay in all aspects
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ronald R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & professional service
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly. It was nice to have a bar/lounge seating area and the breakfast was good. The hotel was in walking distance to the shopping center and a few restaurants.
Stayed 3 nights in Feb 2026