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Red Roof Inn PLUS+ West Springfield

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ West Springfield

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Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes
1 bedroom, pillowtop beds, desk, blackout drapes
Exterior

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1254 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed (Smoke Free)

7.8 out of 10
Good
(48 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ West Springfield

West Springfield hotel close to Big E
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn PLUS+ West Springfield features a vending machine, coffee/tea in a common area, and an ATM. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Red Roof Inn PLUS+ West Springfield is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 317 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 145 out of 1000 reviews
Rating 2 - Terrible. 141 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Geovani

Stayed 2 nights in Apr 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

definite place to stay

clean and roomy planning a second stay here
Stayed 5 nights in Apr 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

jacob d

Liked: Cleanliness, staff & service, room comfort

Good enough for the price

Room smelled strongly of bleach. Otherwise it was quiet and staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Demetrica

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much everything
Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

4/10 Poor

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Nice

Cheap motel, dirty floor I cleaned up so I wouldnt have to step on it, food crumbs found on both sides of the bed, lamp was dirty, room was dusty. Fridge was clean and I did like that they had a 1 cup coffee pot with coffee pods. Also, it was noisy until about 1 am with doors slamming and people moving about.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Jesse

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
As a frequent traveler I always look under the sheets. Mattress cover was completely disgusting covered in crumbs, dirt, red and brown stains. Definitely wasn’t sleeping there and still working on transactions to be reversed. Want to really see how clean a place is look under the sheets.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places tu stay
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it

The room was dirty and smelled horrible, like body order. There were crumbs on the floor so it clearly was not vacuumed. There were also stains on the bedding. Even though we had already pre-paid for two nights, we had to get out and left after the first night.
Stayed 2 nights in Apr 2025

8/10 Good

Keishlie

Stayed 3 nights in Mar 2025

10/10 Excellent

Inia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

TATTOO

Stayed 1 night in Apr 2025

8/10 Good

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only utilzed the Inn for rest/sleep; Inn was clean /comfortable at a reasonable price. Only issue/concern was outside noise by residents in the morning prior to departure.
Stayed 1 night in Mar 2025

8/10 Good

Genise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
We could walk across parking lot to Hooters for dinner. We got to our hotel at 7pm. Ate and back in room at 9pm.
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Traveled with family
Liked: Staff & service
Guy at check in was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerry

Stayed 1 night in Mar 2025

4/10 Poor

Edward

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like cigarettes and musty in room but was cheapest available
Stayed 1 night in Mar 2025

10/10 Excellent

Benito Morales

Liked: Cleanliness
Love everything about his service was great definitely will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Jess

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025