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Regency Inn & Suites

2.0 star property

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Photo gallery for Regency Inn & Suites

Front of property
Front of property
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
21 Baldwin Street, West Springfield, MA, 01089
  • Storrowton Village Museum
    ‪3 min walk‬
  • Eastern States Exposition
    ‪3 min walk‬
  • MassMutual Center
    ‪3 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

Red Roof Inn PLUS+ West Springfield

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1002)
The price is $98
per night
$112 total
includes taxes & fees
Mar 7 - Mar 8
Red Roof Inn PLUS+ West Springfield

About this property

Regency Inn & Suites

West Springfield hotel steps from Storrowton Village Museum
Along with a 24-hour front desk, this smoke-free hotel has express check-out and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Regency Inn & Suites offers 45 accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Regency Inn & Suites features a vending machine, multilingual staff, and express check-out. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a television in a common area and a water dispenser. Complimentary uncovered self parking is available on site.

Regency Inn & Suites is a smoke-free property.

Languages

Czech, English, Slovak

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn & Suites Hotel
Regency Inn & Suites West Springfield
Regency Inn & Suites Hotel West Springfield

Regency Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

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