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St Andrews West Vacation Packages

Always a great choice to stay at the Ottawa Sheraton. Close to everything.

We love the nostalgic atmosphere. We felt the air conditioning in the room could use an upgrade.

The hotel served our purpose with a good location and very comfortable bed. Staff were super friendly and helpful, especially when I left my iPad behind - they called right away and I was able to go get it before I left town. Overall a decent option. Parking situation is a bit wonky to access and parking is tight but otherwise no complaints at all.

We had a noise issue with the HVAC system which we noticed after midnight on the first night of a 2 night stay. It was very late so we put up with it. The next morning we informed the front desk and they said someone would look into it. The 2nd night it was the same. We basically couldn't sleep properly for 2 nights because of a clicking noise in the HVAC ducting. At checkout we referenced it with the lady on duty. She seemed disinterested and didn't acknowledge our concerns. Don't like to complain, but a good night's sleep is what you're most hoping for in a hotel room. Probably just unlucky!

Firstly the front desk treated us very well. The room was well kept and comfortable.

Great stay! Highly recommended!