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Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property

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Hot stone massages, Swedish massages, sports massages, facials
Exterior
Front of property
Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillowtop beds, minibar, in-room safe
Hot stone massages, Swedish massages, sports massages, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Skeppsbron 12, Stockholm, 111 30
  • Stockholm Palace
    ‪2 min walk‬
  • Vasa Museum
    ‪5 min drive‬
  • Skansen
    ‪8 min drive‬
  • Stockholm (ARN-Arlanda)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sauna

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

  • 205 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Chapman)

Suite, Sea View (Chapman) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Sea View (Chapman)

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View, Corner

Suite, Sea View, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Sea View, Corner

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Nordic Sauna Suite

Nordic Sauna Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Nordic Sauna Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 2 Twin Beds

Standard Double or Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double or Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Stockholm Suite with sea view

Stockholm Suite with sea view | Premium bedding, pillowtop beds, minibar, in-room safe

Stockholm Suite with sea view

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Reisen in The Unbound Collection by Hyatt

5-star hotel in Central Stockholm
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Change of towels is available on request.
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 5-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a 24-hour fitness center, spa services, and a library. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2020.

Hôtel Reisen in The Unbound Collection by Hyatt is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Bar Brahe - This cocktail bar specializes in Scandinavian cuisine and serves light fare only. Open select days.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish, Swedish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (SEK 1,295 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SEK 325 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 350 per pet, per stay (maximum SEK 695 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SEK 325 per person
  • Covered valet parking fee: SEK 1295 per night
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 595 out of 789 reviews
Rating 8 - Good. 140 out of 789 reviews
Rating 6 - Okay. 32 out of 789 reviews
Rating 4 - Poor. 13 out of 789 reviews
Rating 2 - Terrible. 9 out of 789 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dafina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Great staff

Hotel Reisin in Galla Stan was a perfect location to be close to everything. The staff was great. I was also able to check in a bit early. The coffee shop across the street has great pastries and coffee.
Stayed 3 nights in Feb 2025

10/10 Excellent

Davinder, Burnaby

Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Stayed 3 nights in Feb 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel & staff

We loved Hotel Reisen! After traveling around Europe for 2+ weeks we checked into Hotel Reisen for a wonderful, relaxing three days. The staff is amazing, the room amenities are fantastic, and the location is perfect. We thoroughly enjoyed our stay. We would highly recommend this hotel to other travelers.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Semira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I could have not picked a better place for myself to stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

ulrika, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a US resident the room and facilities are typically “Euro Small” But in all other respects no complaints Great central location with good restaurants within an easy walk Can walk to all the main tourist points of interest Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality hotel in Stockholm

This is an excellent hotel in Stockholm! It is well appointed, clean, quiet, and staffed by an excellent team. We took advantage of the spa and massage services. Excellent bar and restaurant as well. Zero complaints.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and so accommodating! But disappointed with the room I received as VIP Access. View of a building rather than any pretty view. Couldn’t open the shades because people across would see me
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we wanted to see in Gamla Stan was walkable directly behind the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic location. Excellent staff. Plunge pool(cold) and sauna terrific. Great dining. Rooms were typical small euro style but bathrooms were great. Walls windows and doors very sound proof so no trouble sleeping. Staff was very helpful. A short walk to royal palace, parliament,shopping and multiple unique dining options. Truly a wonderful place to stay in an amazing city. Was first visit to Stockholm and the most beautiful city I have been to.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Subha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness
Easy Gamla Stan location
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo Gutierrez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best bed and hotel to stay at in Stockholm.

This is the second visit at this hotel. It's located in the most perfect location in Gamla Stan--nearby modes of transportation, restaurants, attractions, and cute stores. They have the most incredible bed I have ever slept in a hotel. The most delicious buffet breakfast. The most charming, professional, and informative staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Orlando, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Easy to walk around Gamal Stan and take the ferry or walk to Skansen. Lots of dining options and very interesting Museums. The hotel is impecably decorated and refurbished and has excellent service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

An incredible hotel with the most comfortable beds

We stayed here for four enjoyable nights. The beds were the most comfortable beds in a hotel that we have ever slept in our lives. The staff were exceedingly kind, professional, and helpful. A special shoutout to Astrid at the front desk. She was so kind and informative. In regards to the food, the breakfast was beyond amazing. The variety of food options was surprising and wonderful. The yogurt bar and toppings were incredible. The smoked fish and pickled foods were delectable. The hot food bar was memorable. The hotel is perfectly located near all major transportation. The ferry and bus stop are literally next to/across from the hotel. Gamla Stan were the hotel is located has incredible stores, restaurants, Fika cafes, and other unique offerings. You must stay here if you want a stress-free and delicious experience. You won't want to leave. You may oversleep your stay like we did! :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gamla Stan is a fabulous neighborhood— we loved Stockholm! The hotel is right on the harbor. The plunge pool was cold and refreshing in contrast to the sauna. We went every night.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024