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Best Western Hotel Heidehof

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Breakfast and dinner served, local cuisine
Lobby
Meeting facility
Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room) | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Room service
$144
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
Billingstraße 29, Hermannsburg, Südheide, 29320
  • Place, Bergen-Belsen
  • Place, Heide-Park
    ‪30 min drive‬
  • Place, Serengeti Park
    ‪49 min drive‬
  • Airport, Hannover (HAJ)
    ‪65 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Balcony (Larger Room)

Comfort Room, 1 Queen Bed, Balcony (Larger Room) | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Comfort Room, 1 Queen Bed, Balcony (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room) | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Comfort Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Family Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cribs/infant beds

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About this property

Best Western Hotel Heidehof

4-star Südheide hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Best Western Hotel Heidehof offers 104 accommodations with minibars and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Best Western Hotel Heidehof features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Parking is available onsite for a surcharge.

Best Western Hotel Heidehof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Atrium - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bierstube - This pub specializes in German cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bierstube
  • Restaurant Atrium

Things to do

  • Arcade/game room
  • Bicycle tours
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 10:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 per person
  • Self parking fee: EUR 5.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Facilities fee: EUR 10.00 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Best Western Hotel Heidehof Hermannsburg
Best Western Hotel Heidehof
Best Western Heidehof Hermannsburg
Best Western Hotel Heidehof Südheide
Best Western Heidehof Südheide
Best Western Heidehof Sudheide
Best Western Hotel Heidehof Hotel
Best Western Hotel Heidehof Südheide
Best Western Hotel Heidehof Hotel Südheide

Best Western Hotel Heidehof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 204 reviews
Rating 8 - Good. 94 out of 204 reviews
Rating 6 - Okay. 25 out of 204 reviews
Rating 4 - Poor. 12 out of 204 reviews
Rating 2 - Terrible. 4 out of 204 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

alan

Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Staff & service
Aaaas
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Stayed 1 night in Jul 2024

10/10 Excellent

david

Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

Very nice and clean
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall. Laundry service is a bit steep for everyday items. Some breakfast waitress’s are up-tied and make the experience tense.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staff very friendly, bar and restaurant good place
Stayed 3 nights in Jan 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best western Hermannsburg

Staff were great, rooms functional but clean.. great stay
Stayed 24 nights in Nov 2020

10/10 Excellent

Gil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Corona made my stay a bit hard but the staff really tries to do its best. I believe that in normal times it would be a wonderful stay.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great customer service, clean rooms and wonderful breakfast
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for late check in. Staff very efficient and friendly. Breakfast was typical of a German fare.
Stayed 1 night in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service

Beautiful German Town

The location is beautiful. The restaurant was great and full of great German dishes. The property is a bit dated and there was no minibar, small, very small room. Giant TV though. Parking is expensive. Worth it just for the area. I’ve lived in Germany as an American for 26 years and I can say, the friendliness Germans I’ve ever met.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

A nice Hotel

This is a reasonable and comfortable business hotel. I would stay here again.
Stayed 1 night in Oct 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel for the early 2000's

The rooms are too pricey for what it is. Must have been a first-class hotel in early 2000. Overall a nice hotel, but again, it should have been 30% less per night.
Stayed 2 nights in Jul 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to use as a base to commute into Hannover. Basic but had everything you need. Nice breakfast available too.

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Very clean hotel and good food.
Stayed 4 nights in Jan 2018

4/10 Poor

Kjell

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Christiane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind meist mehrmals im Jahr dort und immer sehr zufrieden. Ich hatte vergangenes Jahr mein Ladekabel vergessen und angerufen, es wurde mir am gleichen Tag nachgesendet.
Stayed 1 night in Jul 2025

6/10 Okay

John Anders

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Gunilla

Stayed 1 night in Jul 2025