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Best Western Hotel Baltic

4.0 star property

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Photo gallery for Best Western Hotel Baltic

Bar (on property)
Lobby
Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Sjögatan 5, Sundsvall, 852 34
  • Kulturmagasinet
    ‪1 min walk‬
  • Sundsvall City Hall
    ‪4 min walk‬
  • Stenstan Visitor Center
    ‪4 min walk‬
  • Sundsvall (SDL-Midlanda)
    ‪18 min drive‬

Room options

View all photos for Standard Apartment, 2 Twin Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 2 Twin Beds, Non Smoking

  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Twin Bed, Non Smoking

Economy Room, 1 Twin Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

  • 151 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Twin Bed, Non Smoking, Kitchen

Standard Apartment, 1 Twin Bed, Non Smoking, Kitchen | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Twin Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 Twin Bed

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About this property

Best Western Hotel Baltic

4-star Sundsvall hotel walkable to Sundsvall Museum
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area.
Best Western Hotel Baltic offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Hotel Baltic features a health club and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 538 square feet (50 square meters) include conference space. This eco-certified hotel also offers a library, multilingual staff, and coffee/tea in a common area.

Best Western Hotel Baltic is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Best Western Hotel Baltic has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (SEK 70 per day)
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 9:30 AM for a fee: SEK 185 for adults and SEK 100 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 538 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SEK 185 for adults and SEK 100 for children
  • Nearby parking fee: SEK 70 per day(328 ft away; open 24 hours)
  • Pet fee: SEK 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.

Property is also known as

Best Western Baltic
Best Western Baltic Sundsvall
Best Western Hotel Baltic
Best Western Hotel Baltic Sundsvall
Sundsvall Best Western
Best Western Sundsvall
Best Western Baltic Sundsvall
Best Western Hotel Baltic Hotel
Best Western Hotel Baltic Sundsvall
Best Western Hotel Baltic Hotel Sundsvall

Best Western Hotel Baltic Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 543 out of 1003 reviews
Rating 8 - Good. 397 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel in the centre of Sundsvall
The hotel is very centrally located and on-site public parking is available right in front of the hotel (incl. 4 overnight electric car charging spots). Our room was spacious, quiet and clean. It made a very cosy impression as it featured a huge tiled stove that must have been used once upon a time to heat the room. In general, the hotel has a very nice atmosphere because of it's old age. Still everything is up to current standards. The maybe only downside was the lack of surfaces in the bathroom to place toiletries and cosmetics. We had a relaxing night in the comfortable bed. The breakfast was pretty good. Quite good choices of food: cereals, rolls, cheese, cold cuts, warm sausages and meatballs, scrambled egg, jams, fruits. Coffee was very good. Also they provided a good choice of gluten and lactose free products. The maybe only improvement could be the choice of veggies: tomatoes, cucumber and bell pepper. It would be nice to add some salads or other in season veggies.
Stayed 1 night in Aug 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly, the room was fabulously spacious and comfortable. Great location within easy walking distance of great restaurants and bars. Disabled access was a little awkward as the entrance was along a long windy corridor with some tight turns but it didn't detract from the overall experience. Breakfast was superb. We loved it. The gym could do with a revamp as it is a little tired and the machines are old.
Stayed 1 night in Jul 2023

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
The receptionist that greeted us was really genuinely pleased to welcome us. The hotel is quirky in a very nice way. The room was comfortable and clean. Good bathroom. We had dinner at the hotel and it was also superb and service excellent. The only thing I can make a small remark at was the breakfast as the area is rather small and it was a bit of a chaos since everyone came at the same time. The choice of food at the breakfast was, however, very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jolan, Whippany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff...
Stayed 1 night in Jul 2022

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Stefan

Stayed 1 night in Mar 2022

6/10 Okay

Tom

Stayed 1 night in Feb 2022

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice trooms and gym.
I love this hotell, we always stay here when going home to visit my family. The rooms have been on the smaller side, but very nice and clean. Always kind and helpful personnel. The gym is great for both cardio and lifting some weights. Lovely breakfast. I keep booking this hotel whenever I go to Sundsvall.
Stayed 3 nights in Dec 2021

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Sep 2021

8/10 Good

Charlotta

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Sundsvall
We loved everything about this hotel: central location, nice rooms, friendly staff and great breakfast buffet! Highly recommended.
Stayed 1 night in Sep 2020

8/10 Good

glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Really nice "non corporate" individual hotel with a quirky layout. Very comfortable, well appointed, well cared for place in a good location, an easy stroll into the centre and very handy for restaurants etc. I have no problem recommending the Baltic and would happily stay again
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Would recommend
Great value, terrific gym and clearly above average breakfast. The room was also nice and the older style of the building blended nicely with the modern amenities, however the completely black hallways were a bit strange. The only real downside was the bathroom where the shower door didn't help much to keep the water from going all over the floor and the drainage of the basin was super slow. Also the soap hadn't been refilled for some time. However all in all it was a really nice stay and i would gladly recommend it to others.
Stayed 1 night in Aug 2020

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellect breakfast
Stayed 2 nights in Jul 2020

8/10 Good

Bruno

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Average hotel in the centre of town
Central location and overall pleasant. Room was comfortable but lacks any charm. Sterile environment with no decorative touch not even one painting hanging on the wall. The full garbage in the bathroom from previous guest is totally unacceptable in today's Corona time!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Martin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very small rooms. Smells “old” in the rooms
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sundsvall. Clean and well equipped. Recommended.
Stayed 4 nights in Oct 2019

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Doesn't feel like 4 stars hotel
I booked a single room. It's on the ground floor, tiny !!!!!! It has no windows and eventhough curtains are promised and in the pictures it shows a curtain which indicates a window, part of the cieling was glass which let the light goes in in the morning. Far far from feeling you are in a 4 stars hotel.
Stayed 1 night in Oct 2019