See all properties

Hotel Prom

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Prom

Reception
Bar (on property)
Indoor pool
Terrace/patio
Mountain view

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry
  • Housekeeping
  • Pool

Explore the area

Map
Pietteho námestí 27, Svoboda nad Upou, 54224
  • Krkonoše National Park
    ‪1 min walk‬
  • Černá Hora
    ‪14 min drive‬
  • Śnieżka
    ‪61 min drive‬

Room options

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Hiking

Ski Hotel Svoboda nad Upou

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
3.6 out of 5, Good, (7)
The price is $84
per night
$94 total
includes taxes & fees
Apr 9 - Apr 10
Ski Hotel Svoboda nad Upou

About this property

Hotel Prom

Svoboda nad Upou hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Prom offers 51 accommodations with laptop-compatible safes and complimentary toiletries. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel Prom features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.

Hotel Prom is a smoke-free property.

Hotel Prom has a restaurant on site.

Languages

Czech, English, German, Polish, Russian, Ukrainian

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 400.0 per day
Cribs (infant beds) are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 40.0 per day
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (24 December) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 4.0
  • Christmas Day (25 December) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 100.0 per day
  • Rollaway bed fee: EUR 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Hotel Prom Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Personnelle désagréable malhonnêtes et peu arrangeant
Stayed 6 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko OK.
Stayed 1 night in May 2019

6/10 Okay

Ekaterina

Liked: Property conditions & facilities
Disliked: Staff & service
Рядом с Черной горой
Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Stayed 4 nights in Jan 2019