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SureStay by Best Western Smithers

2.0 star property

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Photo gallery for SureStay by Best Western Smithers

A hotel room with two beds, a desk, a TV, and a bedside table with a lamp.
A reception desk with two monitors, a sign reading "SureStay by BEST WESTERN", and a fire extinguisher on the wall.
A vending machine with a Coca-Cola logo, a stainless steel refrigerator, and a staircase leading to an outdoor area.
Lobby
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $111
includes taxes & fees
Aug 14 - Aug 15

Explore the area

View in a map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Ski Smithers
    ‪3 min drive‬
  • Place, Smithers Golf & Country Club
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

Hypo-allergenic bedding available, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

Hypo-allergenic bedding available, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Hypo-allergenic bedding available, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a window with blinds.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds,NonSmoking Sitting Area Work Desk, Microwave And Refrigerator, Continental Breakfast

A hotel room with two beds, a desk, a TV, and a window.

2 Queen Beds,NonSmoking Sitting Area Work Desk, Microwave And Refrigerator, Continental Breakfast

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

DOUBLE Accessible WITH KITCHENETTE

  • Sleeps 4
  • Free WiFi

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About this property

SureStay by Best Western Smithers

Smithers hotel walkable to Bulkley Valley Museum
A restaurant, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay by Best Western Smithers offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine and local meal delivery service. Onsite self parking is complimentary.

SureStay by Best Western Smithers has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
SureStay by Best Western Smithers has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

SureStay by Best Western Smithers Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 23 out of 98 reviews
Rating 4 - Poor. 14 out of 98 reviews
Rating 2 - Terrible. 9 out of 98 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful with directions, basic rooms, Bacis breakfast.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Was nice stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good! I could have used an extra blanket on my bed and being beside the breakfast room was a bit loud. Good bang for buck though. Will stay there again for sure.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and bright and had everything we needed to enjoy the stay. Staff was friendly and accommodating. Continental breakfast was a great start to our day. Will definitely book again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the breakfast could include some fruit options that would be great
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
If you’re looking for a cheap bed for a night then sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, halls, and breakfast room. Smoking areas outside very clean and supplied butt cans, no cig. Butts on the ground. Resturants within walking distance to hotel. Very quiet at night. Staff very friendly and happy. Will definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Jan

Disliked: Cleanliness
This motel is run down and unkempt
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Peter

Liked: Cleanliness
room was good, hotel is loud, hallway noise and upstairs, breakfast was poor pretty much picked over by 8 am shower is very good
Stayed 1 night in Feb 2026
Verified

6/10 Okay

KATE

The staff were lovely but the room was not
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Would have been nice if there were curtains so everyone couldnt see into the room. That and the water smelled so bad! It was a room and there was a bed, but for $140 next time id sleep in my truck.
Stayed 1 night in Mar 2026
Verified

8/10 Good

BALJINDER

Please improve breakfast
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, cabinets broken, etc
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Ken

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Tried different room. Also dirty. Hallways to the room were filthy with dirt and even a cheerio
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Amenities
Clean, newer renovations, average. We reserved a King and the Hotels system said it was a Queen. Had to push to get the King even after showing the Expedia reservation. Not very well planned out rooms.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Kris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Honestly, this facility reminded me of a penitentiary that had been refitted to be a hotel. Everything from the reception desk, to the rooms itself. The staircase didn't have any lights which is dangerous when there's no elevator. The rooms were unfinished. The electrical outlet didn't work so I couldn't make coffee in the morning. I just wanted to get the heck out of there. Thankfully the staff was really nice.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Lei

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is under renovation. Not a very pleasant experience. Maybe just me who was not luck to have change room twice.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon checking in my son, myself and our dog we went to the room. I took my dog outside to pee right away, to my surprise there was a massive pile of human feces that was starting to mold sitting on the lawn. I then went back inside to my son asking me if I took my socks off, I wasn't wearing socks I was wearing flip-flops, he then said there's a pair of socks on the floor. Upon further investigation the floors were still dirty, they only made the beds in the room. We got moved to a new room and the bathroom and floors were dirty in this room too, the sink still had toothpaste in it and the floor had dirt and hair everywhere, there was a fry molding in the ac/heating unit but again the beds were made. At this time I was to tired to move all of our stuff to another room again after traveling to get there. The beds were uncomfortable, you heard everything from outside the room. we went for their complimentary breakfast the next morning, my sons cereal was stale and my dog ended up eating my sausages because they tasted funny. I will not stay here again.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Clayton

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathon

Stayed 1 night in Mar 2026
Verified

6/10 Okay

James

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Taylor

Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kathy

Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Stayed 1 night in Feb 2026