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Holiday Inn Express & Suites Terrace by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Standard Room, 2 Queen Beds | Minibar, individually furnished, desk, laptop workspace
Free daily buffet breakfast
Airport shuttle
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
$129
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Place, Chances Terrace
    ‪3 min drive‬
  • Place, Mills Memorial Hospital
    ‪3 min drive‬
  • Place, Heritage Park Museum
    ‪5 min drive‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Minibar, individually furnished, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Minibar, individually furnished, desk, laptop workspace

Suite, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Terrace by IHG

Terrace hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Terrace by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Terrace by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace by IHG
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 812 reviews
Rating 8 - Good. 217 out of 812 reviews
Rating 6 - Okay. 43 out of 812 reviews
Rating 4 - Poor. 15 out of 812 reviews
Rating 2 - Terrible. 14 out of 812 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Alonzo

Traveled with family
The room was good. Check in was good. The hot breakfast could have contained more vegetarian options.
Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and had a good night sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Chasity

Traveled with family
Liked: Property conditions & facilities
Clean room. Breakfast was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sian

Stayed 1 night in Dec 2025

8/10 Good

Trevor

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and the staff was friendly and courteous. Continental breakfast was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Harvey

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room that’s home away from home
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Adam

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Lack of winter maintenance around the parking lot to the point where it was nearly impossible to find a parking spot without using 4 wheel drive.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable wok home away
Stayed 3 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

8/10 Good

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, pools fun for the kids breakfast is awesome!
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service well stocked breakfast comfortable bed
Stayed 1 night in Dec 2025

8/10 Good

Shane

Stayed 1 night in Dec 2025

8/10 Good

Lisa, Nakusp

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the breakfast was good. Compared to other HI Express hotels I frequent, the room in the Terrace hotel was a bit rough around the edges with bubbled paint, stains on the lampshade, and a big gouge out of the bedside table. Otherwise, a good experience and I really like the lounge area on the main floor and the business center available.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , clean room ! Nice bed and pillow . Nice person at check-in .
Stayed 1 night in Dec 2025

8/10 Good

Amy, Comox

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Mixed feelings about this stay as well. While I was out for dinner, there was an attempt to break into my room. Although they damaged the lock and door, they did not get in thankfully and thankfully, I wasn’t there for that. On the flipside the hotel is nice. Staff is nice and breakfast is great.
Stayed 1 night in Aug 2025

8/10 Good

Darcy

Stayed 1 night in Dec 2025

10/10 Excellent

EVELYN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very comfortable. Love the gym and pool. Breakfast has many options to choose from.
Stayed 1 night in Aug 2025

2/10 Terrible

Neil

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
I was staying at the hotel for work travel. My first terrible experience was breakfast on day two of my stay. The last time I stayed here, the staff at the breakfast room were so helpful; this time, when I asked for eggs without cheese, the staff said that the menu was fixed and that there was nothing they could do for my dietary constraints. The third morning I was turned down as well. The worst part, there was a minor hockey team staying in the hotel and the children were permitted to run up and down the hallways until past 10pm. When I called the front desk, they said they will look into the issue. I'm terribly disappointed and will be looking to stay at another hotel for my next trip to Terrace.
Stayed 5 nights in Nov 2025

4/10 Poor

Michael

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Tristan

Stayed 1 night in Nov 2025