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Thompson Okanagan Vacation Packages

Excellent staff from check in to check out

Very clean

$533 for a room and everything was broken (wall sconce, towel rack, AC, holes in the wall, sink was plugged), and housekeeping walked into my room while I was getting dressed. Overall probably the worst hotel I've been in for over $150. Won't stay again, owner needs to invest some of that $533 into the property instead of putting it in their pocket. Absolute dumpster fire I would be embarrassed to work there

The condition of this Sandman hotel is not worth the $300+ a night stay. The room had Noisy AC, which blows directly into the head rest of the bed. The room we stayed had a balcony. The adjacent rooms, has direct full view of the balcony. I can literally watch them from their room's window. The indoor pool is within the building, the rising warm air from the pool heats up the entire interior of the building, making the interior hallway uncomfortable, warm and moist. The room itself is outdated. Bathroom has mold around the tub and shattered tiles. Toilet is so small, it is for kids! Paints on doors are chipped, carpet looks like they were from the 80s. Has the feel of the American motel 6 (with minor upgrades). The parking lot is a mess, seen a number of cars unable to navigate through the limited entrances and exits. Definitely not a return for us or recommending to anyone.

Beautiful property, easy access to the lake. Pools and grounds was beautiful. Will definitely go back!

The hotel felt like an injection site! IV users right in parking lot and behind hotel Liquor store in hotel is overwhelmed by homeless people and drunk patrons. Repeatedly asked for $$. Felt unsafe all the time Room was small, old and musty. Faucets leaked, door was very stiff to open (dangerous) AC was ticking constantly Bed was old and the springs! We’re protruding or you were stuck in a huge depression. Pillows lumpy and old. Breakfast was a joke, absolutely pathetic. Bread individually wrapped in cellophane, overdone dry sausages and yesterday’s potatoes passed off as potatoes wedges. I don’t even know what they used to pass off as eggs. Oh and fruit loops! Not sure what I paid for as had terrible sleep, felt unsafe and ate BF at Tim Hortons Do not recommend on any level!

Very friendly staff. The walk out to the pool room was wonderful.