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Hotel Centrale, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Centrale, BW Signature Collection

Lobby
Exterior
Standard Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds) | Down comforters, minibar, in-room safe, desk
Interior detail
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Via Don Luigi Albonico, 27, Tirano, SO, 23037
  • Conti Sertoli Salis Winery
    ‪6 min walk‬
  • Bernina Railway
    ‪8 min walk‬
  • Sanctuary of Our Lady of Tirano
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds) | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Jetted Tub (Converts to 2 Twin Beds)

Superior Room, 1 Queen Bed, Non Smoking, Jetted Tub (Converts to 2 Twin Beds) | Down comforters, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, Jetted Tub (Converts to 2 Twin Beds)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Centrale, BW Signature Collection

4-star Tirano hotel walkable to Bernina Railway
Along with a full-service spa, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, spa services, a library, and a TV in a common area are onsite.
Hotel Centrale, BW Signature Collection offers 21 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Centrale. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open select days.
Hotel Centrale, BW Signature Collection features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This hot springs hotel also offers spa services, a library, and coffee/tea in a common area.

Hotel Centrale, BW Signature Collection is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Tirano
Hotel Centrale Tirano
Hotel Centrale
Hotel Centrale BW Signature Collection
Hotel Centrale, BW Signature Collection Hotel
Hotel Centrale, BW Signature Collection Tirano
Hotel Centrale, BW Signature Collection Hotel Tirano

Hotel Centrale, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 378 reviews
Rating 8 - Good. 128 out of 378 reviews
Rating 6 - Okay. 14 out of 378 reviews
Rating 4 - Poor. 2 out of 378 reviews
Rating 2 - Terrible. 7 out of 378 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
………..
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Stayed 1 night in Jun 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Robyn

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have written to the property - totally misrepresented. No parking. No spa/jacuzzi. No two bed rooms. Very disappointing. I have asked for an adjustment. One response from management that did not address all the issues. Overpriced, especially since they did not have the amenities represented. Checkin rep said they are “working to correct their marketing that mis-represents”. Unacceptable. I would not have stayed here at almost $200/night if I had known.
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in a charming city
Hotel Centrale is a jewel hotel. The staff at reception, Giovanni and Irena, were friendly and helpful and it showed that they really care about their guests having a great stay. The room was a good size, the bed was comfortable and the washroom was very clean. They served a very good breakfast.The location was within walking distance of the train station and excellent restaurants. It was a good starting point for walks around the beautiful city. We would highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

10/10 Excellent

Zane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Bath was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This smaller hotel was far from the station but it was very quiet at night. It was not a luxury hotel, but for the price it was very good. The receptionist and concierge were very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice boutique hotel with a great staff and a good breakfast. They also have a wonderful spa. The town is really nice to spend a couple of days before taking the awesome Bernina Express train through the Alps. I highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Perfect for a short stopover in Tirano. Reasonably close to train station.
Stayed 1 night in Sep 2024

10/10 Excellent

RAUL

Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easy. clean. affordable.
Stayed 1 night in Sep 2024

10/10 Excellent

jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the desk was exceptional!! Made our dinner reservations. Told us where to shop
Stayed 1 night in Aug 2024

8/10 Good

scott

Stayed 1 night in Jul 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but in a noisy location
The staff were very friendly and accommodating. The gentleman who checked us in spoke English, German and Italian. The room was clean. However there was no air conditioning. We had a fan and one window in our room. It was comfortable with the window open and the fan on. The hotel was about 1/2 mile from the Tirano train station. Although I liked the staff and our room, we had trouble sleeping at night because of the noise level outside of the building. We had to keep our window open to avoid becoming too hot but the street outside had a good amount of traffic and a stoop across from our window was a hangout for a loud group of teenagers. If there’s a room that does not have windows facing the street I might stay here again. However I did not get a good nights sleep so I will probably not return to this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Marilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect locatoon
Victoria gave me a perfect dinner recommendation. It was magic. This hotel is perfectly located and fabulous breakfast. I will stay again!
Stayed 1 night in Jul 2024

2/10 Terrible

zishan

Liked: Cleanliness
Disliked: Staff & service, room comfort
No A/C during entire stay
The A/c was not working during our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Dhanesh

Liked: Amenities
Absolutely beautiful property. I didnt think we will have such a clean and beautiful hotel in a sort of a remote area. Loved the staff, the modern amenities and the comfortable mattress.
Stayed 2 nights in Jun 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property but AC was not working at all. The front desk was very cordial but there was nothing they could do. Fortunately we only stayed one night.
Stayed 1 night in Jun 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in May 2024

10/10 Excellent

Sherif

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Very clean, excellent breakfast, spacious room.
Stayed 1 night in May 2024

8/10 Good

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a easy 10 minute walk from train station but not much signage to help you find it , All employees were every kind of helpful. Only issue was with a barking dog right outside my window and never got the ac or fan to blow to help since the window was closed to help with dog noise issue. Reception was very very helpful and eager to assist. Breakfast was also above average.
Stayed 1 night in May 2024

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole stay at BW Centrale fantastic
Stayed 3 nights in May 2024