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Tlalmanalco Vacation Packages

Hotel was very clean and maintained the entire time I stayed. Room was turned down very well while I was away and toiletries replenished daily. Ac worked very well in the room and had a really nice shower. From an ‘american standard’ a very clean and basic hotel. My cons are breakfast prices looked a little high so I ate locally the entire time (which usually isn’t much of an inconvenience because of the location). The only real problem that incurred was before my trip while I was trying to contact the hotel with questions about checking in/out and my stay. I was not able to get ahold of them though email, WhatsApp, or Expedia chat for over 7 days and it took calling Expedia twice over 24 hours in between to connect with them about my concerns/questions. They were answered and resolved quickly on the spot after but should not have had to make that much effort to connect with them after booking was completed and prepaid.

The property was great with WiFi and a 24/7 chat for anything you might need. Walking distance from a lot of great spots.

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Amazing and beautiful hotel in Down town w breathtaking dome and amazing roof top

Amazing boutique hotel, location, service, room, beautiful experienced

Servicio y atencion excelentes

Ok, so if you're not young and mobile, you need to stay away from this place. The descent to get to the bathroom is hazardous. I can't believe this is even allowed to pass building inspection codes. Aside from the treacherous bathroom access, which would prevent me from ever booking here again, everything else was pretty ok. Not good, not bad, just meh. Oh, and the front entrance is down for some reason, so you have to come if from what appears to be the back entrance and, oh by the way, it's not marked so we ended up walking around the block twice. I wish somebody had left a review with regards to the entrance and the bathrooms so we could have booked somewhere else. We like to try the local boutiques, but this experience has convinced us to return to the safety of the chains.