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Crowne Plaza Panama Airport, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Panama Airport, an IHG Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Bar (on property)
In-room safe, desk, blackout drapes, soundproofing
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    8 min drive
  • Metromall Panama
    8 min drive
  • Estadio Rommel Fernandez
    11 min drive
  • Panama City (PTY-Tocumen Intl.)
    7 min walk

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • 268 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Pool View

  • 268 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 268 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Pool View

  • 268 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Crowne Plaza Panama Airport, an IHG Hotel

4-star Tocumen hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Crowne Plaza Panama Airport, an IHG Hotel offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Crowne Plaza Panama Airport, an IHG Hotel provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 6 meeting rooms. Event facilities measuring 5295 square feet (492 square meters) include conference space. This family-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Crowne Plaza Panama Airport, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site
  • Valet parking on site (PAB 4 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PAB 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Valet parking fee: PAB 4 per stay
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport an IHG Hotel
Crowne Plaza Panama Airport, an IHG Hotel Hotel
Crowne Plaza Panama Airport, an IHG Hotel Tocumen
Crowne Plaza Panama Airport, an IHG Hotel Hotel Tocumen

Crowne Plaza Panama Airport, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1074 out of 2031 reviews" "
Rating 8 - Good. 511 out of 2031 reviews" "
Rating 6 - Okay. 211 out of 2031 reviews" "
Rating 4 - Poor. 134 out of 2031 reviews" "
Rating 2 - Terrible. 101 out of 2031 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Cuenca

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay while waiting on next day flight
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late at night and although there was a long queue, the front desk staff did a great job of getting us to our room. A little disappointed the pool area does not open till 9 AM so you can’t go out there and get some fresh air in the early morning. Lovely lady at the downstairs bar kept me supplied and water and ice, which was much appreciated. beautiful room and everything you needed at hand.
Stayed 1 night in Aug 2024

8/10 Good

Gisela

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sreekumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport
Stayed 5 nights in Jul 2024

2/10 Terrible

Suzanne

Liked: Staff & service
Loud groups of people with no consideration for others.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Ibrahim, Cutler Bay

Liked: Cleanliness, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

CLAUDIA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Stefanos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the purpose of a last minute stop over
Stayed 1 night in Aug 2024

8/10 Good

Nadine, Oranjestad

Traveled with family
Liked: Cleanliness, staff & service, amenities
For an ‘in transit’ stay, it’s perfect location. The room we stayed in could use an upgrade. Washing table was really old.
Stayed 1 night in Aug 2024

6/10 Okay

William J

Liked: Staff & service
Met our needs
Short stop over from European vacation on our way home to Boquete Panama Bedding was put on bed wrong Blanket under top sheet???? Exhausted from long trip - had to remake bed before we could crash - not a huge deal but still disconcerting
Stayed 1 night in Aug 2024

4/10 Poor

Ashlee

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was hard (my key didn't work twice). I used the hallway phone to report this, and no one picked up. I went downstairs again and finally got a room. The room appeared made up, but you can tell it has not been cleaned for a long time. The bed was made incorrectly. The black grout in the shower and the floor made it feel like I was in a boy's locker room shower instead of a hotel that I paid USD 133. This is my second time here and the second bad experience I have had. I will not be staying here again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Business traveler
clean simple works
airport hotel no breakfast items were replenished cold coffee and crumbs otherwise it is an airport hotel clean simple. works
Stayed 1 night in Aug 2024

8/10 Good

Fabia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, great breakfast and nice pool. Nice for a quick overnight flight layover. Nothing around or near this hotel except the airport but it’s not possible to walk there. Transportation from airport is only once per hour at night and communication with hotel is poor, to say the least. No taxis at arrivals at terminal 2 in tocumen airport (!). So bizarre! Just a bunch of men approaching you for a taxi. Felt shady. I hope Tocumen international airport will revise that next.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If your stay is due to a stopover in transit to another country and you are tired .... "This hotel does not have a price/value balance" because, in the city you can find hotels of the same quality but cheaper that include breakfast and there are places nearby where you can eat what you want at a very low price. This was my second time, just to reevaluate and it was just as bad as the first time. - The shuttel took more than 40min to get us to the airport and I ended up paying Uber. - They don't even offer a bottle of water in the room. - The a la carte food in their restaurant took too long, it is extremely EXPENSIVE and the buffet for $26 is very basic. - If you want to order room service you have to go to the front desk yourself (the phone in the room doesn't work). ***You can look for another Hotel food airport transportation and in total you could pay less***
Stayed 1 night in Aug 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic from the front desk to the waiters at the restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Caio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

2/10 Terrible

Guillermo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY IN THIS HOTEL HORRIBLE CUSTOMER SERVICES AND THE TOOM CONDITION IS LIKE YOU STYING IN A MOTEL FOR $10 dollars at night
Stayed 1 night in Aug 2024