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Parking is underground so Cool in the Heat of Seville but a very strange layout with lots of pillars and random parking by guests. It's 2 floors up to the lobby to check in and on the day we were there after waiting ten minutes for the lift which did not move from the 6th floor, walked up 2 floors to find on the lobby level an under maintenance sign... Check in a little slow not all computers in use around 4pm. Staff were helpful and said they would update signage. We had a Junior Suite booked and it was a good size and comfortable, just little issues, A/C not turned on Prior to our arrival so warm in room, Safe not working (think it needed batteries) Only 1 robe and slippers, Mini bar not very cold and lid of Bidet didn't stay up, Not enough to spoil our stay but easy fixes if Hotel took a little time to check. We had the Full Board which turned out to be a buffet arrangement for the Evening meal and Breakfast, Both were Ok with plenty of seating and choice although food could have been hotter. This is the 5th or 6th time we have stayed at this hotel and I think the lowest standard so far which is a shame. Nice location and convenient for Plaza de España

Great hotel and great location to explore!

The rooms were very clean and well decorated. The staff were polite and professional. The air conditioning was very comfortable. I highly recommend this hotel.

A beautiful, character filled hotel with wonderful amenities and a delicious breakfast buffet. The hotel is situated in the perfect location to explore Sevilla. We will definitely choose this hotel again when we return.

Staff is best there are very professional 🙏

The staff and service were excellent. Very welcoming and helpful. An easy 10 minute walk to the cathedral area of downtown. Highly recommend.

Room was very large with kitchen. They provided wine and some snacks but both proved impossible to open. Also out door lock didn’t work for a day. They eventually fixed this but travel partner was concerned about it for awhile. I tend to think these experiences were more bad luck than anything else. The location is nice-close to tourist sites. Good for walking around Seville. They communicate via WhatsApp very effectively. One potential caveat is lack of hotel staff outside of business hours from 9am to 230 pm. Makes dealing with issues that arise a little harder and can’t really store luggage until later in the day travel. We had to use storage locker at the terminal and make extra trip there. Breakfast is not included but many cafes in area. I strongly recommend Alphonsito’s.

This property is really beautiful and a good centralized location. Staff is very kind and attentive.