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Tournai Vacation Packages

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

It took quite a while to finally get the circuit breaker fixed for our room. My husband says you should create a map of circuit breakers because they are scattered all over the hotel & in fact ours was in a locked closet in our room so that’s what caused the delay with getting it fixed. I certainly didn’t mean a 1 star rating. That was a mistake. I’m not sure how that happened. I give a 4 star rating. And other than this delayed response to getting out circuits fixed I give a high rating for the staff. Comfortable mattress. Full wall of windows. Beautiful full length velvet grey drapes, spacious room. Pretty breakfast room. A month later we are missing you all from California!

I liked it was a 2 min walk from Brussels central and 10 min to the square. Very walkable. I didn’t like it had no AC control on the rooms. They did bring me a fan tho

Nice place to stay. Convenient location.