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Holiday Inn Richland on the River by IHG

3.5 star property

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Photo gallery for Holiday Inn Richland on the River by IHG

Welcome to Holiday Inn, where a modern design and sheltered entrance await.
Guests can check in at one of two reception desks, accompanied by a convenient self-service snack and beverage station.
Relax in our stylish lobby with a comfortable seating area, reception desk, and modern furniture.
Relax by the pool surrounded by lush greenery and comfortable seating.
Two single beds with grey headboards and white linens, a desk, flat-screen TV, and a lamp, all set against a backdrop of a large window and balcony with an outdoor view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Room service

Explore the area

Map
802 George Washington Way, Richland, WA, 99352
  • Howard Amon Park
    ‪1 min walk‬
  • Richland - Benton City Loop
    ‪6 min walk‬
  • Kadlec Regional Medical Center
    ‪7 min walk‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Courtyard View

7.8 out of 10
Good
(7 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, River View

8.0 out of 10
Very good
(16 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Richland on the River by IHG

3.5-star Richland hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Holiday Inn Richland on the River by IHG offers 150 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Richland on the River by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in October 2020.

Holiday Inn Richland on the River by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ripples Riverside Grille - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ripples Riverside Grille

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 383 out of 727 reviews
Rating 8 - Good. 170 out of 727 reviews
Rating 6 - Okay. 86 out of 727 reviews
Rating 4 - Poor. 45 out of 727 reviews
Rating 2 - Terrible. 43 out of 727 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Boris

Stayed 1 night in Mar 2025

2/10 Terrible

Frederick, SPOKANE VALLEY

Disliked: Property conditions & facilities
Not worth the cost.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Bad stay

Stay was very uncomfortable, had to change room because of noisy heater which prevented us from sleeping, room was crammed and shower could not be adjusted. Room smelled and felt old. We will not stay here again or recommend this facility to anyone. One member of the staff was not friendly or helpful toward our situation,
Stayed 3 nights in Mar 2025

10/10 Excellent

Antony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love in the air

Boyfriend/Girlfriend get away
Stayed 1 night in Mar 2025

6/10 Okay

Jesus, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities
Like - Breakfast & clean bed sheets Dislike - old facilities / not very clean carpet / the layout is very inconvenient if you are given the very last room in the building (we were given second second to last room) / dark main aisle
Stayed 1 night in Mar 2025

8/10 Good

Jeanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The ceiling in our room was damaged. The property itself seems older. Probably needs some updating and maintenance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt very comfortable and the bed helped my bad back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zachary

Stayed 1 night in Mar 2025

6/10 Okay

Chelsea

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gary, Oregon City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walk access along the river. Easy walkable access to shopping and dining across the street.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Stayed 1 night in Feb 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only one person wiring breakfast, so after waiting an hour for a menu we left
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Awesome check in. Expedia didn’t have payment ready and there was issues. The desk manager was awesome. Extremely helpful and patient. Highly recommended property
Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Stayed 1 night in Feb 2025

4/10 Poor

Marta

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property clean and nice river view room, one elevator on one end of building, no vending machines, purchase snacks ,etc, from office for high $$, One ice machine for 79 rooms in second floor, coffee maker did not work . Probably will not stay again, i walkes the whole second floor three times for coffee and ice ! Agent at desk upon arrival , no eye contact while on other phone conversation, second time down to desk, he was training someone and made me stand and wait with no conversation until he was done with training task before addressing me .
Stayed 1 night in Feb 2025

8/10 Good

Ronald, Moses Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

fastino

Stayed 1 night in Feb 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not hot tub

Hot tub, the main reason for the stay was broken. This wasnt communicated to us. Hot tub was outside in the snow, so when we retreated to our shower it took a long while for the shower to heat up. Lots of mistakes in the restaurant in the morning at breakfast. We were told breakfast was included in our stay but then our server said it wasn't, but she gave it to us for free because of the many mistakes.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and how clean it is
Stayed 1 night in Feb 2025

4/10 Poor

Jenna

Stayed 3 nights in Jan 2025

4/10 Poor

Laura

Business traveler
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Trent, Desert Aire

Stayed 1 night in Jan 2025