DoubleTree Suites by Hilton Tucson - Williams Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Suites by Hilton Tucson - Williams Center

Outdoor pool, sun loungers
Courtyard
LCD TV, pay movies, MP3 dock
Lobby
Outdoor pool, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
5335 E Broadway, Tucson, AZ, 85711
  • Park Place Mall
    17 min walk
  • Sauce
    2 min walk
  • Tucson Station
    10 min drive
  • Tucson, AZ (TUS-Tucson Intl.)
    16 min drive

Room options

Suite, 2 Queen Beds

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Pool View (2 Room)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Pool View (2 Room)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Poolside (2 Room)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Poolside (2 Room)

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

DoubleTree Suites by Hilton Tucson - Williams Center

Hotel in Williams Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree Suites by Hilton Tucson - Williams Center offers 142 accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, DoubleTree Suites by Hilton Tucson - Williams Center provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 1800 square feet (167 square meters) include conference space. This Tucson hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

DoubleTree Suites by Hilton Tucson - Williams Center is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:00 AM.
DoubleTree Suites by Hilton Tucson - Williams Center has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Tucson Williams Center
Embassy Suites Williams
Embassy Suites Williams Hotel
Embassy Suites Williams Hotel Tucson Center
Embassy Suites Hotel Tucson-Williams Tucson
DoubleTree Suites Hilton Tucson Williams Center Hotel
DoubleTree Suites Hilton Williams Center Hotel
DoubleTree Suites Hilton Tucson Williams Center
DoubleTree Suites Hilton Williams Center
DoubleTree Suites by Hilton Tucson - Williams Center Hotel
DoubleTree Suites by Hilton Tucson - Williams Center Tucson

DoubleTree Suites by Hilton Tucson - Williams Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1009 reviews" "
Rating 8 - Good. 228 out of 1009 reviews" "
Rating 6 - Okay. 96 out of 1009 reviews" "
Rating 4 - Poor. 59 out of 1009 reviews" "
Rating 2 - Terrible. 60 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terry, Queen Creek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in process, front desk staff was very pleasant and helpful. The area us ok, just east of downtown. Entrance to the hotel from the street for cars is awkward. Overall, I would stay there again!
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Carmelo

Stayed 1 night in Sep 2024

6/10 Okay

Alex

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except for the people next door raising a ruckus at 1AM.
Stayed 1 night in Sep 2024

2/10 Terrible

Guillermo

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We woke up and had no water, we could not shower or use the toilet, the whole hotel was without water, they gave us 2 mini water bottles to brush our teeth and have a french bath. I went to the lobby and asked for a refund or coupon and told me that they couldn’t because i had booked through a third party, in this case, Expedia. Also the room had 3 lamps that the bulbs were not working so poor lighting inside the room!! They had no idea when the water was going to be running again. So, yes, the lady didn’t do much to help us.
Stayed 1 night in Sep 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, give it a try.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room. Good for families
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our little family has stayed here twice And the rooms, beds and towels are always clean. All appliances work great and there lots of breakfast options. The carpet could be updated. But other then that we know we enjoy our stay and will be back.
Stayed 2 nights in Aug 2024

4/10 Poor

Jessica, Queen Creek

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled smoky/musty when I checked in, but it was clean and very spacious. Smell got worse when the AC was running. Smelled like mold at times and sewage at times. Parking options are not great either. Staff was very friendly though.
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
Front staff was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chuang

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

jose carlos ordorica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Astara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Kham D

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Danny

Stayed 2 nights in Aug 2024

2/10 Terrible

Mónica

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind people
My check in was great. All staff that I interacted with during my stay were friendly. This is my second stay here, and both times I found the people to be a highlight. The room is large and clean. I will definitely return to this location again. It’s unique look and happy staff make it memorable.
Stayed 1 night in Aug 2024

8/10 Good

Cayla

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a couple of nights while driving to California. Overall the property was nice, I loved the feel inside the property- it gave resort vibes. The waitress at the restaurant on property is fantastic and so sweet and the front desk staff was helpful. The area outside of the hotel is pretty rough and not somewhere I’d necessarily venture out into at night unfortunately but the hotel itself made you forget where you were at times. We really didn’t leave much between the pool and restaurant (the complimentary breakfast was fantastic). Hotel linens could use a good cleaning, there were stains on the curtains and couch, including pillow, that were kind of gross. Overall we had a good experience and would return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Rebecca, bisbee

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a room for three nights and had to cancel the third night on day two of our stay. The hotel didn't offer any options such as a refund or to change the dates of stay. Poor customer service by the hotel, but kudos to my Expedia representative, who tried to help with my issue.
Stayed 2 nights in Jul 2024

4/10 Poor

Rebecca, bisbee

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
I had to switch rooms because the first suite I checked into had a horrible odor. They graciously moved us into another room which was fine. I won't book there again based on the room and location.
Stayed 1 night in Jul 2024

2/10 Terrible

Rhonda

Traveled with family
Disliked: Staff & service, room comfort
Worst stay Ever
Worst hotel and experience our family has ever had. We reserved a room poolside got there did not have a room for us. Gave us a room on the second floor now air conditioning put us in a different room on the second floor. They said they’ll get us one by the pool the next morning the next morning Manager said don’t worry we got you taken care of sorry for the inconvenience. We went school shopping came back. They told us sorry we don’t have a room on the bottom floor by the pool for you again put us on the second floor again. People partying till all hours of the night drugs going on there one of the workers came by and beat on our door because he said he thought it was open and I asked him. Why did you do that and he told me because bad things happen at that hotel, what the heck we are at Hilton that’s why we went to a Hilton so it would not be like that
Stayed 3 nights in Jul 2024