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Holiday Inn Express & Suites Tucson Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tucson Mall by IHG

Experience the grand lobby's elegant atmosphere, featuring a central round table, comfortable seating, and a stunning chandelier.
Enjoy a variety of dishes, including turkey sausage and bacon, at our buffet.
Relax by the pool surrounded by a low-rise building with balconies.
Experience the hotel's elegant entrance, marked by a prominent clock tower and classical columns, amidst beautifully maintained gardens.
Relax in a spacious room with a bathtub and a comfortable bed.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
620 E Wetmore Rd, Tucson, AZ, 85705
  • Tucson Mall
    ‪10 min walk‬
  • University of Arizona
    ‪7 min drive‬
  • Tucson Convention Center
    ‪9 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(71 reviews)
  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Jetted Tub

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(43 reviews)
  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobil, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobil, Accessible Tub)

7.4 out of 10
Good
(3 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Communications)

7.0 out of 10
Good
(4 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Relax in a comfortable seating area with sofas and armchairs, featuring a large flat-screen TV and minimalist design.

Comfort Suites At Tucson Mall

  • Pool
  • Hot Tub
  • Breakfast included
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4.6 out of 5, Wonderful, (399)
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The price is $98 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Tucson Mall by IHG

Hotel in Limberlost
This smoke-free hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Tucson Mall by IHG offers 105 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 2393 square feet (222 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tucson Mall by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Tucson Mall by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,393 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Tucson
Holiday Inn Express Tucson
Tucson Holiday Inn Express
Holiday Inn Express Tucson Hotel

Holiday Inn Express & Suites Tucson Mall by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Sean

Pretty good but a little tired.
Stayed 4 nights in Apr 2025

8/10 Good

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived earlier than expected and they did what they could do to accommodate the early arrival. I was expecting to have to wait but was pleasantly surprised.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff treats you right
Stayed 2 nights in Mar 2025

6/10 Okay

Jasmine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was fantastic, the floor I was on smelled strongly of smoke. The room was okay, a bit dated and some damage to the floor/walls/furniture. Because of the staff, I wouldn't mind staying here again. For longer stays, though (was only here one night), I may look elsewhere.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is well located however, the room I stayed in was in need of serious updating. There was a soft floor in the bathroom cracked tile and actual holes in the floor. The carpet had suspicious staining. The staff was very helpful, however.
Stayed 1 night in Mar 2025

10/10 Excellent

Jianrong

Stayed 1 night in Mar 2025

6/10 Okay

Ana

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Heater didn’t work so room was really cold. Room felt old and dirty.
Stayed 3 nights in Mar 2025

2/10 Terrible

Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 3 nights in Feb 2025

10/10 Excellent

Sergio, San Diego

Traveled with family
Liked: Amenities
Like the place. I'd stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thierry

Liked: Staff & service, property conditions & facilities
Very clean and welcoming. Breakfast is minimal and for a longer stay not interesting. Always dry scramble eggs and a few bananas!
Stayed 5 nights in Feb 2025

8/10 Good

Theodore

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe, quite room close to my appointment…
Stayed 1 night in Feb 2025

10/10 Excellent

Nafathie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good. I like the location very convenient
Stayed 4 nights in Feb 2025

8/10 Good

Catherine

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Miguel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025