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Holiday Inn Express & Suites Tucson Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tucson Mall by IHG

Exterior
Suite, 1 Bedroom, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Outdoor pool, open 10:00 AM to 7:00 PM, sun loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
620 E Wetmore Rd, Tucson, AZ, 85705
  • Tucson Mall
    ‪16 min walk‬
  • University of Arizona
    ‪7 min drive‬
  • Tucson Convention Center
    ‪10 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Jetted Tub

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications, Mobil, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Mobility Accessible (Communications, Mobil, Accessible Tub)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Comfort Suites At Tucson Mall

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (293)
The price is $97
per night
$113 total
includes taxes & fees
May 6 - May 7
Comfort Suites At Tucson Mall

About this property

Holiday Inn Express & Suites Tucson Mall by IHG

Hotel in Limberlost
This smoke-free hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Tucson Mall by IHG offers 105 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 2393 square feet (222 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tucson Mall by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Tucson Mall by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,393 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Tucson
Holiday Inn Express Tucson
Tucson Holiday Inn Express
Holiday Inn Express Tucson Hotel

Holiday Inn Express & Suites Tucson Mall by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second time here. Both times were underwhelming, but this stay will be my last. Initially I had a room on the 2nd floor, but the tiles in the bathroom were deeply cracked, and I could feel the floor sagging underfoot. The staff immediately got me a room on the 3rd floor, which was good. This room ALSO had cracked tiles in the bathroom, but not as bad, and no sagging. I also found a Guinness beer bottle under the bed, by accidentally hitting it with my toe. Thankfully I had sandals on! Who knows how long that bottle had been there? I didn't look under the bed any further. Otherwise, it's a very average hotel. I get it, it's a Holiday Inn Express, I'm not expecting the Ritz Carlton. But "Suites" is a stretch, when many regular hotels nowadays include a mini fridge and microwave. When I went to use the hand sanitizer dispenser by the elevator, the sanitizer smelled like sewage! I don't know how you get sanitizer to smell like that, unless it's years old, or not actually sanitizer. Oof.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario tadeo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay when you are in Tucson
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here and will stay here again in the future. I rated the area around the property 3 stars because there was a farm nearby. We only smelled the farm when we were outdoors but other than that, it didnt bother us. Just want to let others know.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MABINI

Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great road trip stay with teens

I stayed at 4 hotels while traveling around AZ and this was the best value for the price. The room was comfortable with excellent beds. The bathroom made sense and had a drying line for swimsuits. The breakfast had good eggs and sausage and fresh cinnamon rolls in addition to the usual pancake machine and continental breakfast items. Every table also had hot sauce, a nice touch. It is not right next to the highway, but it is next to virtually every major type of restaurant you might enjoy. The only con I noticed were no place to clean sticky hands in the breakfast area at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS

Stayed 1 night in Dec 2024

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the property was run down and run poorly. There was not enough food at the breakfast or utensils. Our bathroom floor was cracked and obviously had had a water leak as the tiles were lifting and loose. We had 3 people staying on the room, but they continued to only leave 2 sets of towels so we had to ask for another set everyday. One day we did not get maid service at all. The pool was dirty water was dirty and had not been clened of leaves and debri. The elevator was slow and stopped using when the doors would not open on the ground floor for several minutes. The staff at the front desk would not answer the phone. When went down to get problems addressed there was never anyone there to help and had to go looking for assistance. There was a whining noise in the room thst went on all night, thinking it was the water pipes. Definitely not worth the price we were charged and will never stay in another Holiday Inn!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy, Elburn

Stayed 3 nights in Dec 2024

8/10 Good

Terry, Tucson

Stayed 1 night in Dec 2024

8/10 Good

Archan, MALDEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Genaro

Business traveler
Disliked: Staff & service

C e o

night, desk The front desk guy was a very angry Alf, it was very negative.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ABELARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Johan, Duluth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and comfortable bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations! Ideal for my stay in Tucson.
Stayed 3 nights in Dec 2024

6/10 Okay

James

Liked: Staff & service
Hallway carpet could use replacing -- it had anodor. Ice machine was out of order.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

The pool is dirty and the hot tub is filthy. The edge of pool and hot tub are broken and bees are flying in and out of broken tile.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

6/10 Okay

Shawna

Stayed 1 night in Nov 2024

10/10 Excellent

Rubi

Stayed 2 nights in Nov 2024