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Holiday Inn Express & Suites Tucson Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tucson Mall by IHG

Exterior
Outdoor pool, open 10:00 AM to 7:00 PM, sun loungers
Suite, 1 Bedroom, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
$93
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
620 E Wetmore Rd, Tucson, AZ, 85705
  • Place, Tucson Mall
    ‪10 min walk‬
  • Place, University of Arizona
    ‪7 min drive‬
  • Place, Tucson Convention Center
    ‪9 min drive‬
  • Airport, Tucson, AZ (TUS-Tucson Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

8.6 out of 10
Excellent
(77 reviews)
  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(46 reviews)
  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobil, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Communications, Mobil, Accessible Tub)

7.4 out of 10
Good
(3 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Communications)

7.0 out of 10
Good
(4 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Tucson Mall by IHG

Hotel in Limberlost
This smoke-free hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Tucson Mall by IHG offers 105 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 2393 square feet (222 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tucson Mall by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Tucson Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,393 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Tucson
Holiday Inn Express Tucson
Tucson Holiday Inn Express
Holiday Inn Express Tucson Hotel

Reviews

Holiday Inn Express & Suites Tucson Mall by IHG Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

10/10 Excellent

Cathy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Stayed 1 night in Jun 2025

10/10 Excellent

Charles, Lumber Bridge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Esther, TUCSON

Liked: Cleanliness, property conditions & facilities
This is nice hotel. I was disappointed as my fridge did not work, which I did not realise until the following morning when my waters were warm. My room was next to a maintenance/laundry room, which woke me up at 5 am with loud mechanical sounds.
Stayed 1 night in May 2025

10/10 Excellent

Ray

Clean and had a pool. A good breakfast
Stayed 3 nights in May 2025

8/10 Good

Glorious, Moshi

Liked: Cleanliness
Great
Stayed 2 nights in May 2025

10/10 Excellent

Jazmine

Stayed 2 nights in Jan 2025

8/10 Good

karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great & helpful & polite. Lobby clean & smells nice. Clean eating area, breakfast is yummy. Only complain is that some things in room nerd to be updated, floor in my bathroom had loose tile & carpet needs to be washed.
Stayed 2 nights in May 2025

4/10 Poor

Leeanne

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff is friendly, and very welcoming. However, this hotel property needs a better cleaning staff and a maintenance crew. I have stayed at many Holiday Inn's/Express' but never one that so poorly taken care of.
Stayed 1 night in May 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a university graduation and this is the first time I have stayed at this location. I was rather impressed with a convenient and location to get around easily. The hotel was nice and the breakfast was good. I would definitely stay here again.
Stayed 7 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jianrong

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was close to my location i wasbworking at. The property was clean and quiet. I would definitely stay here again in the future.
Stayed 1 night in May 2025

6/10 Okay

rose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Okay for the price

Family of 6 staying and couch pull out was used. The couch sheets were dirty and had to get new ones also had to ask for blankets which we were giveb very thin sheets the size of a twin mattress. Pool was decent, breakfast was okay.
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You could tell cleanliness and customer service was the top priority here
Stayed 1 night in May 2025

8/10 Good

Vivian, Queen Creek

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and clean nice rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Front desk help very nice. Easy in and out.
Stayed 1 night in May 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator need work super super super super slow
Stayed 1 night in Apr 2025

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Front desk was unmanned. No hotel personnel behind the counter. Waited for maybe 15 min. for a clerk to arrive. All other hotel staff very friendly, pleasant and professional.
Stayed 1 night in May 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce hotel

Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Stayed 2 nights in May 2025

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good customer service not very clean

Hotel was in a good location. They let us check in early and had excellent customer service. The hotel itself is a bit outdated. The room was not terribly clean. We also did not have any hand soap in the room so had to use body wash. Could have been cleaned better.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY
Stayed 1 night in Apr 2025