6/10 Okay
Carmen
Business traveler, Traveled with family
Nov 18, 2024
Disliked: Property conditions & facilities
For our three-night stay in November 2024, here's the breakdown:
Pros: Updated rooms are spacious and attractive; beds well made and the quarters clean upon arrival; pleasant, roomy couch could be made into a bed if needed; extra kitchenette area with a bar sink, small fridge, microwave, and coffee maker; convenient location close to restaurants and shopping; quiet, very little ambient noise; my husband loved the breakfasts--they even had omelets one day that he said were delicious.
Mid: Beds double instead of queen or king--probably my own mistake but make sure you double check what you order; beds and pillows neither highly comfortable nor uncomfortable; TV and thermostat not intuitive but we eventually figured them out; shampoo/conditioner/shower gel were not in little bottles but in a dispenser in the shower; value priced perhaps but still not cheap.
Cons: Worrisome dark spots on the bathroom ceiling--in view of how clean the rest of the room was, this discoloration might be somewhat permanent; not enough outlets to conveniently charge devices; ice machines broken so had to get ice at front desk; various small items are in poor repair (like the elevator buttons); room had one tiny soap about the size of a scant half-dollar that got gooey quickly as there was no soap dish; shower felt like pressure washer; when I went to the front desk to inquire if our beds would be made up that evening, I was told they only do housekeeping every 3 days!
Carmen
Stayed 3 nights in Nov 2024