2/10 Terrible
Eugene
Aug 28, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Checked in to a room and the heat was on and in Arizona in the summer the temps can be over 100F I got that fixed by messing with thermostat. I was there for a function and got a room as I did not want to drive after drinking. I came back from the function and the room was at 81 F. I could not get the A/C to come on. Called the front desk and they do not have anyone at the front desk but talked to the guard. He told me to wait a few minutes and if it still was not working to call him back. The room was up to 82F I called and he said the best he could do would be to move me to another room. I was ok with that even though it meant 3 different trips to get my things moved. The new room was cool. I went to lock the dead bolt and it did not work. For security of customers I would think the dead bolt should work. The show had a used bottle of shampoo on the window sill and there was a huge piece of tile broken. Picked up the phone in the room and the receiver cord was not connected to the base. I tried to plug it back in but it was not the right cord for the phone. I called again to the guard and he told me he would let the front desk know in the morning. The front desk opens at 6:30a.m. I was there just a short time after opening. The young lad at the front desk was nice and apologized and said she would have the room charges sent back to the third party I booked with. I am still waiting to see the reverse charge on my credit card.
DO NOT book a room at this place.
Eugene
Stayed 1 night in Aug 2024
