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The Ritz-Carlton, Dove Mountain

5.0 star property

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Dove Mountain

3 outdoor pools, pool umbrellas, sun loungers
View from room
Serves lunch and dinner
Interior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Hot Tub
  • 24/7 front desk
$549
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
15000 N Secret Springs Drive, Marana, AZ, 85658
  • Place, Golf Club at Dove Mountain
    ‪19 min walk‬
  • Place, Oro Valley Marketplace
    ‪20 min drive‬
  • Place, University of Arizona
    ‪33 min drive‬
  • Airport, Tucson, AZ (TUS-Tucson Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed (Balcony)

View from room

Room, 1 King Bed (Balcony)

9.8 out of 10
Exceptional
(12 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony)

View from room

Room, 2 Queen Beds, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 917 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking

  • 1133 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Mountain view

Suite, 1 Bedroom, Non Smoking

  • 2010 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 42-inch Smart TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 2066 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking

  • 917 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking, Balcony

  • 1400 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

  • 1333 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Casita

Mountain view

Two Bedroom Casita

  • 1750 sq ft
  • Mountain view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 2 Bedrooms, Balcony

View from room

Executive Suite, 2 Bedrooms, Balcony

  • 1300 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking

  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

  • 2066 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Mountain View

View from room

Suite, 2 Bedrooms, Non Smoking, Mountain View

  • 2066 sq ft
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Exterior

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms, Non Smoking, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Suite, 2 Bedrooms, Non Smoking, Balcony

  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Mountain View (Balcony)

View from room

Executive Suite, 1 Bedroom, Non Smoking, Mountain View (Balcony)

  • 917 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

View from room

Room, 1 King Bed, Non Smoking (Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Dove Mountain

5-star resort in Dove Mountain
5 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free resort. Other amenities include a golf course, a health club, and a bar/lounge. Housekeeping is available on request.
The Ritz-Carlton, Dove Mountain offers 253 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Ritz-Carlton, Dove Mountain features a full-service spa, a golf course, and 3 outdoor swimming pools. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This luxury resort also offers a children's pool, a health club, and a hot tub. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Dove Mountain is a smoke-free property.

CORE Kitchen and Wine Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Ignite - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Turquesa Latin Grill - Overlooking the pool, this bistro serves lunch only. A children's menu is available. Open daily.
Claytons - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
To Go - This coffee shop serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Claytons
  • CORE Kitchen and Wine Bar
  • Ignite
  • To Go
  • Turquesa Latin Grill

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • In a regional park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 100 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 68.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 42 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dove Mountain Ritz-Carlton
Ritz-Carlton Dove
Ritz-Carlton Dove Mountain
Ritz-Carlton Dove Mountain Hotel Marana
Ritz-Carlton Dove Mountain Marana
The Ritz-Carlton Dove Mountain Hotel Marana
Ritz-Carlton Dove Mountain Resort
The Ritz Carlton Dove Mountain
RitzCarlton Dove Mountain ana
The Ritz-Carlton, Dove Mountain Resort
The Ritz-Carlton, Dove Mountain Marana
The Ritz-Carlton, Dove Mountain Resort Marana

The Ritz-Carlton, Dove Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 592 reviews
Rating 8 - Good. 70 out of 592 reviews
Rating 6 - Okay. 30 out of 592 reviews
Rating 4 - Poor. 12 out of 592 reviews
Rating 2 - Terrible. 8 out of 592 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andzelika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful as always!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Leana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice private location with beautiful quiet views of the desert. Well prepared and etiquette trained staff efficient valet parking and service lobby check in. Easy check in nice upgrade to early check in beautiful view from balcony. Nice pool and gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay! We will be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an incredibly wonderful and relaxing time. Despite the heat, we had a wonderful spa day and enjoyed the shady pools. Dining was first rate and the staff were incredibly warm and welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect setting for a weekend “recharge”!
View of hotel from pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Meghana

Clean and very relaxing environment. Away from city noises. Truly enjoyed natural beauty surroundings from the balcony.
Stayed 2 nights in May 2025

10/10 Excellent

brooke

Stayed 2 nights in May 2025

10/10 Excellent

Enrique

Stayed 1 night in Apr 2025

10/10 Excellent

jim

Stayed 2 nights in May 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Did it deliver at nearly $1000 a night…. Nah, not really. Nice place just for a grand a night my expectations are high. Clean, everyone was nice, everything worked… hair in the tub, just one but like I say at $1000 my eyes are looking for stuff. If it was $500 a night, I’d not even notice or just put it in the trash. I’ve worked in hotels 30 years. GM for 20 plus at a small place with a $500 ADR. I know how to adjust expectations to value. I also know the pain of a meh review. So I’m sorry.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sanjana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time at this Ritz !! Special thanks to the lovely staff
Stayed 3 nights in Apr 2025

6/10 Okay

Rachelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Stayed 3 nights in Feb 2025

8/10 Good

Avraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite vacations. Suppose you are looking for a five-star resort if you like nature, if you want a slow pace, and if you are looking for a great spa. This is the place!
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 3 nights in Dec 2024

6/10 Okay

Jacqueline

Traveled with partner
Liked: Cleanliness
Came here over New Years to celebrate an anniversary with my husband. We ate at Core for the New Year’s Eve 5 course menu. Quality and taste was terrible. Servers not trained well but friendly. We did like the wagyu course. Not worth $600. Pool was nice and relaxing. Not enough servers, drink and food orders took a long time. Pool in the evening is a huge mess, nobody cleans up cups and towels until the next morning. We really enjoyed eating at Ignite. Sushi rolls were incredible. Drinks were strong and delicious. Hotel rooms are a little tired and need to be updated. Disappointed with how scratchy the bed sheets were. I thought this was the Ritz?? Beds were hard, we slept horribly. We enjoyed our stay but this did not feel like the Ritz. Poorly trained employees, awful room service, seemed equal to a cheap all inclusive resort. Will stay at the Four Seasons next time.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a 5 star resort..what else do I need to say!! A very fine example of Southern Ariza charm and amenities. Remember to check out the Spa.
Stayed 2 nights in Nov 2024