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El personal no es tan amistoso ni tan atento pero el Hotel espectacular y buena ubicación!

Excellent for a brief stay, we needed 1 night in Madrid and this was perfect, VERY central and nice and clean and quiet. The lady that showed us round was absolutely lovely and couldn't have been more helpful.

This hotel is beautiful! It is right in the middle of where you want to be. The staff is so friendly and helpful. I had a loft room which was amazing with a private Terrace. There was a Dyson hair dryer and a straightener provided in the room. A The breakfast buffet was delicious. Made to order eggs and an array of other items. I have already recommended this hotel to friends that will be passing through Madrid. It is definitely my new goal to stay when in town. Thanks for a beautiful experience!

Great location close to everything

This is a true 5-star hotel. From the moment you walk in, the bellboy, reception staff, supervisors, and management make you feel welcome. The hotel is very clean, the rooms are spacious, and the location is excellent. I highly recommend staying here.

Clean room, easy check in

Nice hotel. Decent location. Room was clean. Bed moderately comfortable. Great amenities in the room. Quick response to an AC issue. Lobby/entry congested and not very welcoming. The terrace of our room was outstanding and actually why we chose this hotel. The view was meh. Otherwise, good basic stay.

Great! The room was clean and the staff very friendly