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The staff was amazing location incredible

Great location however could be a bit loud if you are a night sleeper. Lack of Plug in the bathroom was inconvenient however everything else was fine

We stayed for three nights and overall had a good experience. The hotel is in a prime Amsterdam location and has the charm of an older building, although that comes with some downsides. Our room and bathroom were extremely small and tight. The shower drain was also very slow and flooded the bathroom a couple of times. However, the front desk staff and manager were fantastic. They brought us plenty of towels, offered to personally mop up the water, and offered to move us to another room. Since we were told the drainage could be similar due to the age of the building and the other room was roughly the same size, we decided to stay. They also gave us two complimentary breakfasts, which was a very kind gesture. Breakfast was excellent, with a great selection and good value considering Amsterdam prices. The biggest area for improvement was housekeeping. The bed was made, but the bathroom and toilet did not seem to be properly cleaned and remained noticeably dirty. Overall, great location, excellent breakfast, and wonderful reception staff and management. The room size, drainage, and housekeeping keep it from five stars, but the staff deserve a lot of credit.

Our room was very clean and comfortable, and everyone on the staff was friendly and helpful. The hotel is in a charming old building on a quiet side street.