Best Western Plus Burnaby Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Metropolis at Metrotown
    ‪9 min walk‬
  • Crystal Mall
    ‪19 min walk‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Best Western Plus Burnaby Hotel

Burnaby hotel close to Metropolis at Metrotown
This smoke-free hotel features a restaurant, self parking, and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. This eco-certified hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Plus Burnaby Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1133 reviews
Rating 8 - Good. 362 out of 1133 reviews
Rating 6 - Okay. 108 out of 1133 reviews
Rating 4 - Poor. 34 out of 1133 reviews
Rating 2 - Terrible. 23 out of 1133 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

It was okay
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was super convenient to where I needed to go. Breakfast was included and there was no extra charge for parking. The property could do with a bit of updating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jongo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great.
Stayed 3 nights in Feb 2025

8/10 Good

Perry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service respectful and curtious

Stayed 2 nights in Feb 2025

8/10 Good

Debby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and they had an excellent hot breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Yuliya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The breakfast was included and it's hot breakfast with options of eggs, waffles etc.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted was there. Much better than the last place I stayed!
Stayed 1 night in Feb 2025

8/10 Good

Citty Mabounda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mauricio

Stayed 4 nights in Feb 2025

10/10 Excellent

Myrene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service
The room had a very comfy bed and good shower. Breakfast was good and the service staff were extremely helpful and friendly. Only small complaint was a gap in the door which let in cold air, but the heating system was more than adequate to keep us warm. We found the location very convenient for where we had to go, and price was reasonable, so would stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Aaron

Stayed 2 nights in Jan 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!! Everything was spectacular especially the breakfast!! Thank you so very very much!!!!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

cody

Stayed 2 nights in Feb 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Shuk Han Polly, Markham

Traveled with family
Liked: Cleanliness, staff & service
Good Value. Complementary breakfast, not much variety. Staffs are nice, overall satisfied.
Stayed 4 nights in Jan 2025

8/10 Good

Kathleen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at breakfast were helpful and friendly. Exercise facility was good although no mention initially of gym being available. Rooms were clean.
Stayed 2 nights in Jan 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet in the room is showing its age, but room was clean and spacious
Stayed 2 nights in Jan 2025

6/10 Okay

Haley

Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

8/10 Good

ASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

gladys

Liked: Amenities
Professional
Stayed 1 night in Jan 2025

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024