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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property

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Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Exterior
Lobby
Exterior
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Pet friendly

Explore the area

Map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Granville Street
    ‪1 min walk‬
  • St. Paul's Hospital
    ‪5 min walk‬
  • Robson Street
    ‪8 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪20 min walk‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Hotel in Downtown Vancouver
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5500 square feet (511 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Edge Social Grill - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Japanese, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 32.55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,500 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night, plus a deposit of CAD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults, and CAD 10 to 15 for children
  • Covered self parking fee: CAD 32.55 per day
  • Pet deposit: CAD 50 per day
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was friendly. Staff were friendly. Housekeeping were friendly and efficient.convenient location
Stayed 4 nights in Nov 2024

10/10 Excellent

SHASHVAT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Yukiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Owen

Stayed 2 nights in Nov 2024

10/10 Excellent

Leta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Customer Service
I booked last minute due to a flight cancellation and wanted a good location. The young man that works the concierge desk is fantastic as is the manager on duty. They were kind and helped me out with a late checkout. Highly recommend in service alone.
Stayed 1 night in Nov 2024

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 4 nights in Nov 2024

6/10 Okay

Devan

Stayed 3 nights in Nov 2024

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service
All staff were very kind and helpful. The host was very informative on where to go for shopping or things to do. The rooms are run down in terms of the bathroom and decor, but the beds were decently comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn, Lake Country

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for walking to all events and restaurants we like
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend, Rooms were clean and comfortable
Stayed 3 nights in Nov 2024

8/10 Good

Anokye-Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general was very good our stay .
Stayed 6 nights in Nov 2024

8/10 Good

Cheri Hill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic! Our first room had a bathroom issue and the head desk attempted to solve the problem; when it could not be resolved, they placed in a different room. All our concerns were resolved by the front desk! Kudos to Bruce and his staff.
Stayed 7 nights in Nov 2024

8/10 Good

Craig, Barrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was spacious
Stayed 1 night in Nov 2024

8/10 Good

Robert, Chevy Chase

Stayed 3 nights in Nov 2024

10/10 Excellent

Kara

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall I’m very happy with my stay and would visit again in the future. The staff were exceptionally kind and helpful and went the extra mile everyday to greet me and I felt like they genuinely cared about my stay. The only thing was that the room wasn’t that clean as I found garbage under the bed and nightstand and couch and the light switches in the bathroom were covered in brown stickiness. Other than that I’m quite happy with my stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and room was very clean and comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the best western! Affordable and a great room for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Vipanpal

Liked: Cleanliness, staff & service, property conditions & facilities
Best place ever easy to access local area
Stayed 1 night in Oct 2024

6/10 Okay

Jamien

Traveled with family and small children
Y
Stayed 1 night in Aug 2024

10/10 Excellent

Vikranth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying there
Stayed 3 nights in Oct 2024