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Cassandra Hotel

2.0 star property

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Photo gallery for Cassandra Hotel

Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Luxury Room, 1 King Bed | Living area | 36-inch flat-screen TV with cable channels, TV
Luxury Studio, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board
Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
$165
includes taxes & fees
Feb 16 - Feb 17

Explore the area

View in a map
3075 Kingsway, Vancouver, BC, V5R5J8
  • Place, Norquay Park
    ‪10 min walk‬
  • Place, Central Park
    ‪17 min walk‬
  • Place, Burnaby Hospital
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Cassandra Hotel

Hotel in East Vancouver
Along with a fitness center, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and multilingual staff assistance are onsite.
Cassandra Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Cassandra Hotel features a fitness center, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, a garden, and laundry facilities. Complimentary self parking is available on site.

Cassandra Hotel is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Property Registration Number 25-117725

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Cassandra Hotel
Cassandra Hotel Vancouver
Cassandra Vancouver
Hotel Cassandra
Cassandra Hotel Hotel
Cassandra Hotel Vancouver
Cassandra Hotel Hotel Vancouver

Cassandra Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 167 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 188 out of 1001 reviews
Rating 2 - Terrible. 230 out of 1001 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Marlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Kazue

Stayed 4 nights in Sep 2025

10/10 Excellent

Larissa, Battle Ground

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

qiao

Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and very helpful, especially when we had problems with the WiFi. The room was clean and well presented. Once the refurbishment is completed I am sure the property will look absolutely fantastic.
Stayed 7 nights in Sep 2025

10/10 Excellent

Declan, Orangeville

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and the staff were very friendly and helpful.
Stayed 1 night in Sep 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Donna Mae

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the limited essentials like coffee, sugar & cream! We love our coffee but was only allowed one pack (2 very weak cups) a day
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities

Hotel website description is over-stated

Way over-priced. Hotel was taking advantage of Air Canada strile and raised rates exorbitantly. This is a one-star hotel, in an out-of-the way location.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose this place!

Handra was absolutely an amazing host and front desk receptionist. She was so friendly and welcoming and showed us everything we needed to know. She even gave us recommendations for local restaurants. The room was so clean and comfortable. Highly recommend this place and we hope to come back!
Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They have a very accommodating and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timoteus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Joselyn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Great service , and staff was friendly .
Stayed 1 night in Jul 2025

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not how it is currently advertised. The whole building is a construction site, with plastic coverings over doors and halls. The carpet is covered with protective plastic. They are doing a major overhaul but have not advertised the fact. My room was in very poor condition - paint chipping off the wall, odd fastenings in the bathroom holding the mirror up. My window looked out onto rubbish below.
Stayed 2 nights in Jul 2025

6/10 Okay

Olena

Liked: Staff & service
There were slightly different expectations.
Stayed 1 night in Jul 2025

10/10 Excellent

Tan

Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, comfortable beds and first hotel I stayed at where the access codes to the rooms and hotel after hours is texted on your phone instead of a physical key card
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
as basic as it get- lots of broken items, expensive, staff working with broken items
Stayed 5 nights in Jul 2025

10/10 Excellent

Naz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BE ADVISED DO NOT BOOK THIS HOTEL. They are scammers I booked & paid for a room through Expedia & when i got there to check in they said my visa card wouldn't work for their refundable damage deposit. They refused to even run my card & kept insisting i give them a different credit card. They told me that even though I paid for the room they wouldn't give it to me until I gave them a different credit card. So I left & wasn't able to get refunded for my room that I didn't even step foot in. The place looked pretty rundown anyways & I was only going to stay there because of the cheap price, lesson learned.
Stayed 1 night in Jul 2025

6/10 Okay

Travis

Business traveler

Old

Bad bed old bathroom
Stayed 2 nights in Jul 2025