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Cassandra Hotel

2.0 star property

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Photo gallery for Cassandra Hotel

Superior Room, 2 Queen Beds | View from room
Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Indoor spa tub
Superior Room, 2 Double Beds | View from room
Luxury Studio, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
3075 Kingsway, Vancouver, BC, V5R5J8
  • Metropolis at Metrotown
    ‪5 min drive‬
  • Port of Vancouver
    ‪10 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪12 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Vancouver Metrotown

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, (1005)
The price is $327
per night
$379 total
includes taxes & fees
Apr 29 - Apr 30
Hilton Vancouver Metrotown

About this property

Cassandra Hotel

Hotel in East Vancouver
Along with a fitness center, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and multilingual staff assistance are onsite.
Cassandra Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Cassandra Hotel features a fitness center, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, a garden, and laundry facilities. Complimentary self parking is available on site.

Cassandra Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Property Registration Number 25-117725

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Cassandra Hotel
Cassandra Hotel Vancouver
Cassandra Vancouver
Hotel Cassandra
Cassandra Hotel Hotel
Cassandra Hotel Vancouver
Cassandra Hotel Hotel Vancouver

Cassandra Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 159 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 229 out of 1001 reviews
Rating 4 - Poor. 190 out of 1001 reviews
Rating 2 - Terrible. 228 out of 1001 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Colton

Stayed 1 night in Dec 2024

10/10 Excellent

jianwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anastasia, Calgary

Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was so friendly . You can’t use your debit credit card , was a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
It was great because we had a great view ow Canada
Stayed 2 nights in Dec 2024

2/10 Terrible

Rick

They didn’t let me check in because I don’t have my credit card on me
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were amazing. Price was a little high considering the condition and renovation the property is under going. BUT I WILL TAKE GREAT SERVICE EVERY TIME OVER modern condition. Will definitely visit again on return to Vancouver
Stayed 4 nights in Dec 2024

10/10 Excellent

Dorji

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very close to our daughter's apartment, so very convenient. Staff are very friendly and helpful.
Stayed 4 nights in Nov 2024

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, staff & service
Some of the amenities are quite old and outdated, but it was very clean. Lots of parking. Not the nicest area.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie, Campbell River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go out of their way to make sure you’re comfortable. 10 min walk to the Skytrain & very safe neighborhood.
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff was also very helpful and friendly. The location made it easy to make our way downtown and around.
Stayed 1 night in Sep 2024

6/10 Okay

Dale

Traveled with partner
Liked: Staff & service
Limited Breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Luvonne

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the fact that the staff wasn’t there all night and also the hotel looked very unsafe
Stayed 2 nights in Aug 2024

6/10 Okay

Bobby

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in process was good and room was clean and comfortable. Some bugs did come out of the drain when we first turned the shower on though. The hotel is also under renovation so there was no pool and half the hallway was taped off. We went to ask for forks in the lobby and they tried to charge us which seemed weird to me, but other than that the stay was pleasant enough.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine, Courtenay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely outstanding stay here. The staff go above and beyond to make sure you have anything you need. Their security practices go above and beyond.
Stayed 1 night in Aug 2024

8/10 Good

Tsutomu

Traveled with group
Liked: Staff & service
Nice stuff! Facility is a little bit old.
Stayed 1 night in Aug 2024

8/10 Good

Ana

Liked: Staff & service
Nice staff, free cookies & fruit punch
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Traveled with family
Booking here via Expedia is not recommended. Unable to get a reservation changed or cancelled or refunded with 72 hours notice. Unnacceptable.
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is older & they are doing renos. Over all it was a good place to stay - we felt safe. Lots of restaurants around that are walkable. The staff were very very nice. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Van.
The front desk staffs are very nice and helpful. She guided us to the room and explained clearly about the hotel. Although it’s not included breakfast, but there are free coffee, fruits and cookies treats in the morning. Outlook of the hotel building is old but inside the room is quite new and clean.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
There is no accessibility at this hotel. Stairs to get in.
Stayed 1 night in Aug 2024