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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Pender Suite - Dividend Floor | 1 bedroom, premium bedding, down comforters, in-room safe
Patio Suite - Dividend Floor | 1 bedroom, premium bedding, down comforters, in-room safe
Interior
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Waterfront
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Two Queens

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Two Queens

9.6 out of 10
Exceptional
(88 reviews)
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

1 bedroom, premium bedding, down comforters, in-room safe

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe King

9.4 out of 10
Exceptional
(283 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

1 bedroom, premium bedding, down comforters, in-room safe

Superior Two Queens with Sitting Area

9.6 out of 10
Exceptional
(40 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

1 bedroom, premium bedding, down comforters, in-room safe

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Queen

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Queen

9.2 out of 10
Wonderful
(82 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Queen Accessible

8.8 out of 10
Excellent
(16 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Blue Chip Suite - Dividend Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

1 bedroom, premium bedding, down comforters, in-room safe

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

1 bedroom, premium bedding, down comforters, in-room safe

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King with Sofa Bed

1 bedroom, premium bedding, down comforters, in-room safe

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(71 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

1 bedroom, premium bedding, down comforters, in-room safe

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(40 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Patio Suite - Dividend Floor

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

EXchange Hotel Vancouver

4-star hotel in Downtown Vancouver
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a library, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

EXchange Hotel Vancouver is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 61 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/airplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night
  • Covered valet parking fee: CAD 61 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2580 out of 3092 reviews
Rating 8 - Good. 354 out of 3092 reviews
Rating 6 - Okay. 92 out of 3092 reviews
Rating 4 - Poor. 38 out of 3092 reviews
Rating 2 - Terrible. 28 out of 3092 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daves Kuerten

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberley, Courtenay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Beautiful room
Stayed 1 night in Apr 2025

10/10 Excellent

Mitika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how clean the room was. Staff were exceptionally friendly and helpful with any needs we had. We really enjoyed dining at Hydra Restaurant. Excellent food, ambience and service!
Stayed 1 night in Apr 2025

8/10 Good

Khoi, Seattle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and spacious. We were on 11th floor and had access to the hotel lounge that my children could grab light snacks, sodas, and espresso. The bedding and pillows are soft and high end. The staff in all areas were helpful and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Hien

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location for being downtown and close to water and shopping. There is some street noise and heating was difficult to set. Food at hydra for breakfast and convenience made up for it. Would definitely consider again for the cleanliness, value, and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
location was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Madhur Sunny

Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property! I felt so safe! Staff is amazing. Room was awesome!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice compact room! Very clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

James Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all the downtown areas in the cities I have visited, there are many addicts and homeless in the area. The hotel is very safe once inside. The staff were very friendly and helpful. The hotel was was clean and quiet. The hotel is located downtown 2 blocks away from the waterfront in Vancouver.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and eager to help. Rooms were clean and heated bathroom floors! My only small complaint is that the light controls
Stayed 4 nights in Apr 2025

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. From check in to concierge the experience was great. The rooms were modern and newly renovated.The location Is perfect for walking to shops, restaurants and everything in between. We stay in Vancouver often for work and play and have found our Hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tanara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Genevieve

Stayed 1 night in Apr 2025

10/10 Excellent

JUAN CARLOS VALENCIA

Stayed 4 nights in Apr 2025

10/10 Excellent

Brigitte

Stayed 3 nights in Apr 2025

8/10 Good

Raeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posh

The staff are polished and well put together, the room was clean and smelled amazing. I can’t wait to stay here again!
Stayed 1 night in Apr 2025