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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Pender Suite - Dividend Floor | Premium bedding, down comforters, in-room safe, individually decorated
Patio Suite - Dividend Floor | Terrace/patio
Reception
Patio Suite - Dividend Floor | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Canada Place Cruise Ship Terminal
    ‪5 min walk‬
  • Canada Place
    ‪5 min walk‬
  • Vancouver Convention Centre
    ‪6 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Two Queens

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Two Queens

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior Queen with Sofa Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe King

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queens with Sitting Area

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Queen

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen Accessible

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor | Premium bedding, down comforters, in-room safe, individually decorated

Pender Suite - Dividend Floor

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor | Premium bedding, down comforters, in-room safe, individually decorated

Urban Suite - Dividend Floor

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor | Premium bedding, down comforters, in-room safe, individually decorated

Blue Chip Suite - Dividend Floor

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Room amenity

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior King with Sofa Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down comforters, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor | Premium bedding, down comforters, in-room safe, individually decorated

Patio Suite - Dividend Floor

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

EXchange Hotel Vancouver

4-star hotel in Downtown Vancouver
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a library, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

EXchange Hotel Vancouver is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 49 per night)
  • Secured, covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/airplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 49 per night
  • Covered valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2526 out of 3049 reviews
Rating 8 - Good. 363 out of 3049 reviews
Rating 6 - Okay. 94 out of 3049 reviews
Rating 4 - Poor. 41 out of 3049 reviews
Rating 2 - Terrible. 25 out of 3049 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was WAY nicer than I expected. They have Netflix on the TV (sign in with your own account). The staff was super friendly and went above and beyond to make sure we were comfortable. We would recommend this place without hesitation.
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great first stay at the ExChange. The hotel exceeded our expectations in every way. We’ll be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Loved the service and the beautiful washrooms :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Katlynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. You are greeted right away and everyone is very friendly and helpful. Fantastic rooms. Very elegant and well designed. My only critique is the parking is too expensive. I will stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Advance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Very nice to have milk and water in the refrigerator. The coffee pot wa difficult to use. I could not adjust the temperature
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with great views
From room 1102 we had probably the best view that the hotel can offer towards the Vancouver Lookout. Although the building is taller, only the first 11 floors are available as a hotel, therefore we got the highest floor possible. Everything in the room was new, clean and nice, with the added comfort of underfloor heating in the bathroom. The only downside was the AC not providing enough warmth, therefore we requested a separate room heater, which was provided immediately with no issue. Our breakfast was delicious every morning. The concierge staff was always eager to help.
Exterior view
View from room 1102 (daytime)
View from room 1102 (nighttime)
Interior of room 1102
Stayed 3 nights in Dec 2024

10/10 Excellent

sara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room, great restaurant, flexible check out timing…will stay again for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
The staff were very friendly and accommodating. I was able to get an early check in and they even gave me a complimentary upgrade! The room was beautiful and very quiet! The bed was so comfy, I slept soundly! Thank you! 10/10 rating from me! I’ll definitely come back!
Stayed 1 night in Jan 2025

10/10 Excellent

Jamieson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, staff were wonderful. Just seemed odd that there wasn’t any vegetarian main options at the hotel restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within downtown!
The hotel staff everywhere were amicable and professional throughout my stay. The hotel is kept very clean and has nice decor. The location of the hotel makes it very easy to walk to a variety of shops and restaurants, and the waterfront also is within easy walking distance. It's also within walking distance of a Skytrain stop too. I like to visit Vancouver a lot and I've stayed here on more than one occasion on those trips and they always deliver a wonderful experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Great sleep…unusual floor plan!
We thoroughly enjoyed our one night stay. The room, while lovely, had an unusual floor plan that made walking around the end of the bed difficult, particularly in the middle of the night. Otherwise, we loved it and would definitely stay here again…just not in the same room!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the security of the sidewalk entrance way with the door staff and secure elevators. Rooms were beautiful and loved the quality soaps, complementary water etc. we will be back, liked it better than the Fairmont waterfront.
Stayed 1 night in Dec 2024

8/10 Good

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Martina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

volodymyr

Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra

Stayed 1 night in Dec 2024

2/10 Terrible

Rustum

Stayed 1 night in Dec 2024