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Element Vancouver Metrotown

3.0 star property

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Photo gallery for Element Vancouver Metrotown

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Crystal Mall
    ‪1 min walk‬
  • Metropolis at Metrotown
    ‪6 min walk‬
  • Port of Vancouver
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Vancouver Metrotown

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is $214
per night
$248 total
includes taxes & fees
Apr 9 - Apr 10
Hilton Vancouver Metrotown

About this property

Element Vancouver Metrotown

3-star hotel in Metrotown
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
In addition to an indoor pool, Element Vancouver Metrotown provides a sauna, a 24-hour fitness center, and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 4373 square feet (406 square meters) include conference space. This eco-certified hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Element Vancouver Metrotown is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Trattoria Burnaby - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and super clean. Breakfast was really tasty and changed every day. Close to lots of food and shopping areas. Downtown/airport is about 30 to 40 min. Will def come back when I visit again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jinyoung

Stayed 1 night in Nov 2024

10/10 Excellent

heng

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with reasonable prices
Stayed 2 nights in Nov 2024

4/10 Poor

Megan

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with an accommodating team near the metro.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiftie approved!!
We booked for the Taylor Swift concert in Vancouver. They had reasonable prices unlike many hotels that significantly increased their prices. The hotel is conveniently located to the metrotown station. Our room was spacious and iverlooked the city and mountains in the background. Awesome brekafast with many differnt choices for options to choose.
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

8/10 Good

Sheri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed before and enjoyed it
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location
Stayed 1 night in Nov 2024

8/10 Good

Vassiliki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property..excellent suite, balcony with view. Nice jacuzzisl, freezing poil. Expensive tiny parking and no currency exchange. I needed quartfor 1 load of clothes and they exchanged a $20US at par...keeping $8 profit from me, making my $4.50 loan coat $12.50.
Stayed 7 nights in Nov 2024

10/10 Excellent

Xun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Siu Wah Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed in a suite at this hotel and had a great experience. The room was exceptionally clean and filled with natural sunlight, creating a bright and welcoming atmosphere. Although I didn’t use it, the kitchenette was a thoughtful addition. Breakfast was included, but the variety of food options was somewhat limited. One of the highlights is the convenient location. The Metropolis shopping center, just a short walk away, has a vibrant atmosphere, especially with its festive Christmas decor that lifts the mood. Directly across from the hotel is the Crystal Center, where you’ll find plenty of foreign exchange shops. Overall, I’d recommend this hotel for its cleanliness, location, and convenience.
Stayed 1 night in Nov 2024

10/10 Excellent

He, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms, will definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should stay at Element!
The staff at Element went out of their way multiple times to assist us on the day of our daughter’s wedding. They were always pleasant to any request and responded within minutes to special requests. I would highly recommend this hotel to anyone looking in this area. The location is perfect for restaurants and shopping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Qi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shopping mall
Stayed 1 night in Aug 2024

10/10 Excellent

Editha

Liked: Cleanliness, staff & service, property conditions & facilities
I feel like I'm at home.
Stayed 3 nights in Aug 2024

4/10 Poor

Michelle

Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 24 nights in Aug 2024

10/10 Excellent

Athanassia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Sep 2024

8/10 Good

MR. SANJAY

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

MR. SANJAY

Traveled with family
Liked: Staff & service
Convenient place to stay before and after cruise. Many dinning options and closer to Metropolis Mall. Property looks little tired and it needs a soft refurbishment. Staffs are excellent and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Wilmer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option
Stayed 6 nights in Aug 2024