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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Dining
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪3 min walk‬
  • CF Richmond Centre Mall
    ‪18 min walk‬
  • Richmond Night Market
    ‪2 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is $323 total
includes taxes & fees
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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel in Richmond City Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 4521 square feet (420 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection is a smoke-free property.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1157 out of 2622 reviews
Rating 8 - Good. 754 out of 2622 reviews
Rating 6 - Okay. 385 out of 2622 reviews
Rating 4 - Poor. 164 out of 2622 reviews
Rating 2 - Terrible. 162 out of 2622 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Totally disappointed

Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet was broken and we had to change rooms. Inconvenient but the staff were very accommodating
Stayed 1 night in Feb 2025

2/10 Terrible

Staci

Disliked: Staff & service
While the bed was comfortable, we had trouble with the shuttle. As most people do when they are travelling we booked here because they had a shuttle. We waited an hour after a long flight, only to have it drive by and not stop. Repeat calls, saying 2 mins, 5 mins, we eventually took a taxi. The staff would only reimburse us a portion of the cost. So I am not going to recommend this hotel and will not stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy, New Westminster

Traveled with group
Liked: Staff & service
Super lovely staff for our quick check in
Stayed 1 night in Feb 2025

4/10 Poor

Marian

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Esme

Stayed 2 nights in Feb 2025

6/10 Okay

Dean

Traveled with family
The location is nice with lots of restaurants on every corner. The hotel was very dated but clean the bed was comfortable but the pillows not. The Lansdowne mall is just across the street and the sky train is close for transit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Morgan

Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility
Stayed 1 night in Feb 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Took heed of my requests on booking. Nice big room. Wish they had bathtubs. My only boo.
Stayed 1 night in Feb 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smoothly
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel. great Expedia experience.. again !
Stayed 1 night in Feb 2025

4/10 Poor

John

Airport shuttle service was terrible. I had to wait 1 hour. Multiple phone calls did not help. Staff was not helpful with the problem
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Traveled with family
Disliked: Amenities
Older features, breakfast was cold muffins, nothing hot, no eggs no meat
Stayed 2 nights in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that their shuttle service from the airport to the hotel was not possible as they would not answer their phone. I had to take a taxi
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was super comfy. Bathroom wall could use a wipe down as there were multiple splatters of something on it.
Stayed 1 night in Feb 2025

4/10 Poor

Joshua

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I think my wife got bitten by bedbugs. This is really improper. Airport shuttle was fairly convenient, leaving every 30 minutes. It started at 4:00 AM. But the 4:30 shuttle was full.
Stayed 1 night in Jan 2025

2/10 Terrible

Lien

Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Marjorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rteasonable airport hotel. Very comfortable bed. Free co rinental breakfast!
Stayed 1 night in Feb 2025

6/10 Okay

David

Traveled with family
Disliked: Staff & service

Just passable.

Room just ok, nothing special - fact that no restaurant or bar facilities to even buy a drink, pretty poor for modern Hotel.
Stayed 1 night in Feb 2025