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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Experience the grand entrance of our hotel, featuring a glass canopy and outdoor seating area.
Two large beds with white linens and a flat-screen TV offer a comfortable retreat.
Enjoy a meal in our well-appointed dining area, complete with tableware and a selection of wine.
Welcome to our lobby, featuring a central reception desk and comfortable seating areas.
Conference room with a long table and six chairs, surrounded by large windows and a subtle patterned wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪3 min walk‬
  • CF Richmond Centre Mall
    ‪18 min walk‬
  • Richmond Night Market
    ‪2 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(71 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5-star hotel in Richmond City Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 4521 square feet (420 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection is a smoke-free property.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1211 out of 2741 reviews
Rating 8 - Good. 787 out of 2741 reviews
Rating 6 - Okay. 412 out of 2741 reviews
Rating 4 - Poor. 168 out of 2741 reviews
Rating 2 - Terrible. 163 out of 2741 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jayson

Stayed 1 night in Apr 2025

6/10 Okay

Xinglai

Liked: Staff & service
Disliked: Property conditions & facilities
No anti-slip shower mat. After complaining, they changed the room with handles above the math tub.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gurmail

Good
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vancouver

Nice say. Very good room and good location.
Stayed 1 night in Apr 2025

8/10 Good

Randal

Traveled with family
Liked: Cleanliness, staff & service, amenities
The shower in the bathroom was falling apart.
Stayed 1 night in Apr 2025

2/10 Terrible

Harnoor

Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the hotel. Lots of eating options and mall across the street. The shuttle driver kinda worried us a few times in not knowing what lane he was to be in when turning and hitting pylons at the airport to drop Us off.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Abhay was the one who provided me exceptional customer service. He had been very responsive and helpful throughout the entire stay. My check in time was at 11am but I had some unforeseen circumstances where I had to come to the hotel around 4am in the morning. He helped me with an early check in. He ensured that, the rooms were cleaned so that I can check in early. These small gestures are highly appreciated. I think Mr. Abhay for his kind gestures.
Stayed 3 nights in Apr 2025

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Stayed 1 night in Apr 2025

10/10 Excellent

Robert S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness
Clean and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

RUN-FENG, HERITAGE POINTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Apr 2025

10/10 Excellent

patricia

Stayed 1 night in Apr 2025

8/10 Good

Donna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beds without the cold plastic which was nice to sleep well in a soft comfortable bed without getting cold. Good temperature, clean and quiet a bit no frills but exactly what we needed between flights! The shuttle was comfortable but I did complain to the driver as you could smell an exhaust leak which I was advised was recent. It did cause me a sore throat and headache in the 10-15 minute ride at 5:30ish AM. But overall good value under $200! Hope the shuttle gets serviced the hotel was amazing value and clean. Good pressure and a bit more space than other hotel dwellings, had a desk and an armchair.
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Fair price
Stayed 1 night in Apr 2025

8/10 Good

Yuk Lin

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jatinder

Stayed 1 night in Mar 2025

2/10 Terrible

Tina

Stayed 1 night in Apr 2025