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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Lobby
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Business center

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Free airport shuttle
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    8 min walk
  • Aberdeen Centre
    14 min walk
  • CF Richmond Centre Mall
    3 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Executive Hotel Vancouver Airport

Free airport shuttle
Pet friendly
Free WiFi
Restaurant
4.1 out of 5, Very Good, (2676)
The price is $97
per night
$113 total
includes taxes & fees
Jan 6 - Jan 7
Executive Hotel Vancouver Airport

About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel in Richmond City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 4521 square feet (420 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bella Roma Italiano Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 941 out of 2186 reviews" "
Rating 8 - Good. 624 out of 2186 reviews" "
Rating 6 - Okay. 338 out of 2186 reviews" "
Rating 4 - Poor. 145 out of 2186 reviews" "
Rating 2 - Terrible. 138 out of 2186 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Zaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable and soft!
Stayed 1 night in Sep 2024

4/10 Poor

Nathalie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were rats running around the parking lot, I haven't seen so many rats in one place! Our room stank up on entrance, it was like burning plastic or astringent. I couldn't find the source. We were only going to be there for a few hours as we waited for our flight, so we didn't say anything, but if we had been booked for longer, I would have asked for a different room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals at Restaurant were very good - except wasn’t too thrilled about extra charge for “tea” at breakfast - as “coffee” was included. Lots of amenities in Room Shuttle Service is excellent
Stayed 2 nights in Sep 2024

6/10 Okay

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel though expensive for what you get . Small rooms with VERY noisy air conditioning. The staff were helpful though and it was good for a night.
Stayed 1 night in Sep 2024

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and very helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel and the restaurant next door was great!
Stayed 1 night in Sep 2024

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mehdi

Stayed 1 night in Aug 2024

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were extraordinary!! They were very busy but gave individual attention to each of us and made us feel so welcome and cared for! Amenities in the lobby offered convenience-refillable cold water for our bottles, with cups available and fresh coffee/hot tea and an ATM, most appreciated and convenient! I really can’t say enough about how helpful and gracious the front desk staff are, I regret I did not take the time to get names, but a gentleman helped us with our bag storage before we could check bags and offered reliable information about local restaraunts and transit - the hotel is only a couple of blocks from the sky train and is surrounded by highly rated and recommended Asian dining-some of the best in the city! Finally the front desk agent who is, I think Sihk, because she wore a lovely turban was incredibly helpful. She went out of our way to help us, my sister uses a walker and we both don’t move well but she helped us with our luggage, and secured the airport shuttle for and even rode to the airport with us on her break to make sure we got there with all of our bags and walker in tact. She was professional and impressively serving many guests who needed a variety of things, we were all from different places and cultures but she treated everyone with kindness and navigated language barriers with patience and kindness. Most people who book an airport hotel are exhausted from preparing for a trip or from traveling, book here to enjoy a perfect rest!
Stayed 1 night in Sep 2024

10/10 Excellent

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so glad that we chose this hotel to end our our 10 day trip. The check-in staff was very friendly and accommodating and made sure we had a room early for one of our party members whose daughter needed a breathing treatment. There was a comfortable lobby/lounge area for the rest of us to relax and wait in with bathrooms just feet away. They also had a free coffee machine and snacks for purchase as well. The area around the hotel has many restaurants, mostly Asian, which suited us just fine. We walked not even a block to get a great dinner at Matsuyama. There’s also a McDonalds very close by for those who don’t like Asian foods. The room was spacious and comfortable and included a mini fridge and a microwave. There is also a free shuttle to the airport which was one of the reasons we picked this hotel to begin with. Overall, it was a great stay and I’m happy we chose this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Faye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean but surrounded by old shut down buildings
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Malcolm

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After spending time in some older hotels that needed to be refurbished, this hotel is a nice change, it looks and feels up to date. As you enter, there is large, stylish lobby on the right. The restaurant (serving Italian cuisine) is on the other side. The tables are relatively spaced out and it was not crowded on our night there, a Tuesday. Our room was average sized, with standard hotel amenities (fridge, coffee maker, microwave, even a water boiler). The bathroom was clean and the shower water flow was not particularly restricted. You can fill your water bottle with filtered water from a cooler in the lobby. The hotel has an airport shuttle running around the clock every 30 minutes. Airport pickup is at 15 and 45 after the hour and it leaves the hotel on the hour and 30 mins after. Pretty short ride if no traffic. On the down side, the breakfast is not included. You can have it in the restaurant at cost and it takes a bit longer. Overall, a pleasant experience and probably will use this hotel again if we go that way.
Stayed 1 night in Sep 2024

6/10 Okay

dawn

Stayed 1 night in Aug 2024

8/10 Good

Thien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to china town
Stayed 3 nights in Sep 2024

4/10 Poor

Kristie

Liked: Staff & service, property conditions & facilities
I left my water bottle in the hotel. When I call back they told. They cannot found it. I bottle is in the bathroom and the color is sky blue.
Stayed 3 nights in Sep 2024

8/10 Good

Thai Dung

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Bonnie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monica Margarete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Bed was great. Room was nice and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! We will choose this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024