Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Business center
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • Aberdeen Centre
    ‪14 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel in Richmond City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 4521 square feet (420 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bella Roma Italiano Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 22 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1051 out of 2409 reviews
Rating 8 - Good. 690 out of 2409 reviews
Rating 6 - Okay. 359 out of 2409 reviews
Rating 4 - Poor. 159 out of 2409 reviews
Rating 2 - Terrible. 150 out of 2409 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harpaul

Stayed 1 night in Nov 2024

8/10 Good

WAI KEUNG

Stayed 2 nights in Nov 2024

2/10 Terrible

Grace

Liked: Cleanliness
Disliked: Property conditions & facilities
Their air conditioning system is very noisy for whole day.
Stayed 2 nights in Nov 2024

8/10 Good

Nicole

Stayed 1 night in Nov 2024

10/10 Excellent

Karlyn, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ahmed

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Jinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, superb staff! They are knowledgeable and welcoming. Second of all, clean rooms and readily available ammenities upon request. Last of all, the location is filled with restaurants (many of them are Chinese, but there are many exotic ones as well). Overall, a wonderful stay near airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Very close to transit, shops, a mall and a ton of restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

10/10 Excellent

Trevor, Elanora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, staff friendly and room was nice with good beds. The local area is all Asian and mostly Chinese, hence all the restaurants same. Even the menus are in Chinese writing. Arriving here late at night the Grand Park Restaurant was closing and basically nowhere else to eat apart from Chinese restaurants. Streets are very intimidating and scary to walk around.
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

DUY PHUONG, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location.
Stayed 5 nights in Nov 2024

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants and food around this hotel are endless!! Will be back to stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Tombe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great convenience place to stay. Plus it's close to the airport if you're traveling from outside of BC. Great service, food, you'll definitely like this place👍
Stayed 3 nights in Nov 2024

8/10 Good

Mays

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Wing

Need update basic
Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Stayed 2 nights in Nov 2024

6/10 Okay

Hiep

Traveled with family
Disliked: Staff & service, room comfort
Terrible room cleaning service
Room cleaning service is terrible. There was no soap and shampoo. I called for on-demand cleaning service and told them 2 times that there are no shampoo and after they are done cleaning, there is still no shampoo. All 3 bottles are empty.
Stayed 2 nights in Nov 2024

10/10 Excellent

J Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jinghua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Rongsheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed
Stayed 1 night in Nov 2024

10/10 Excellent

Recardo O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the beds are too soft. Guest may start using the blanket on the floor and mess up the floor. Just food for thought
Stayed 1 night in Nov 2024

4/10 Poor

Fung Chiu, Scarborough

Stayed 3 nights in Oct 2024