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Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping
$172
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Metropolis at Metrotown
    ‪3 min walk‬
  • Place, BC Place Stadium
    ‪15 min drive‬
  • Place, Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Executive Room, 1 King Bed, Club Lounge Access

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Executive Suite, 1 King Bed, Club Lounge Access

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Parlor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Element Vancouver Metrotown
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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, 1,006 reviews
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About this property

Hilton Vancouver Metrotown

4-star hotel in Metrotown
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hilton Vancouver Metrotown provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15419 square feet (1432 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Vancouver Metrotown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Reviews

Hilton Vancouver Metrotown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1008 reviews
Rating 8 - Good. 261 out of 1008 reviews
Rating 6 - Okay. 101 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 41 out of 1008 reviews

Reviews

10/10 Excellent

Charlene

Stayed 2 nights in Jul 2025

8/10 Good

VELLORE

Stayed 4 nights in Jun 2025

8/10 Good

Lorne D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Club room was great but bed was terrible for top floor
Stayed 1 night in Jul 2025

10/10 Excellent

Shilpi, Calgary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Burnaby downtown for a family visit close to Asian market and eateries
Stayed 1 night in Jun 2025

8/10 Good

Richelle Loisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay in Hilton Vancover Metrotown was pretty good. It is close and walking distance to everything so it made our stay easier.
Stayed 4 nights in Jun 2025

8/10 Good

Tkhi Kha Mi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked our stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Katie

Liked: Property conditions & facilities
Also a pleasant stay - consistent, clean and r
Stayed 1 night in Jun 2025

8/10 Good

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the parking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kamalpreet

Traveled with partner
The property was clean and it was easy to check in and out. The customer service was excellent as well. Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Selva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
it is clean and accessible to all types of stores
Stayed 1 night in Jun 2025

10/10 Excellent

Himanshu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, nice location with lots of shopping and restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Stacey

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mei Yee

Disliked: Property conditions & facilities
The property is getting old. It’s seems many people in and out.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Galicano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay here. Rachelle at the front desk was amazing!!
Stayed 2 nights in Jun 2025

8/10 Good

Marita

Liked: Cleanliness, amenities, property conditions & facilities
If you like tea, it is difficult to make because the machine is used for coffee so it tastes like coffee. If you like baths, forget it, there are only showers, and the curtain does not prevent water getting all over the floor. If you have trouble seeing, the lighting is terrible, especially in the bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, updated rooms and great service!
Stayed 3 nights in May 2025

10/10 Excellent

Riyaz Ebrahim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean property
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, professional staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jovin Vasanth Kumar

Liked: Cleanliness, amenities, property conditions & facilities
In the middle of the city
Stayed 1 night in Jun 2025