Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
Reception
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
$145
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Guilford Town Centre
    ‪2 min drive‬
  • Hard Rock Casino Vancouver
    ‪6 min drive‬
  • Holland Park
    ‪6 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(79 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel in Guildford
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Surrey by IHG provides a hot tub, a sauna, and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 2702 square feet (251 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Surrey by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1018 reviews
Rating 8 - Good. 274 out of 1018 reviews
Rating 6 - Okay. 36 out of 1018 reviews
Rating 4 - Poor. 22 out of 1018 reviews
Rating 2 - Terrible. 33 out of 1018 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thananjeyan

Stayed 3 nights in Jun 2025

10/10 Excellent

BONA

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The concierge I helped her with the check-in on the afternoon of May 31st felt welcomed because she was so friendly, and when I went down to the lobby with my personal water bottle knowing there was no water in the room, she was so kind to offer me a water bottle as well as fill my personal water bottle herself.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and I enjoyed
Stayed 2 nights in May 2025

8/10 Good

Navjit

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room. It was very spacious. The manager actually offered us if he wanted to stay later past checkout time because we were retired. The Jacuzzi tub was an added bonus, and the breakfast was definitely delicious.
Stayed 1 night in May 2025

8/10 Good

Tj

Stayed 1 night in May 2025

10/10 Excellent

Mike

Traveled with family
Liked: Amenities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Corbin

Stayed 1 night in May 2025

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is clean, friendly staff, breakfast for vegetarian also had choices!
Stayed 2 nights in May 2025

10/10 Excellent

SRDJAN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Hotel is very nice and clean. Personnel very professional, friendly and helpful.
Stayed 5 nights in May 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was good overall, the room was clean and services and breakfast were good. The only unpleasant experience was during checkout where the front desk lady was very rude and was not cooperative...
Stayed 4 nights in May 2025

10/10 Excellent

Caitlin

This is a great little hotel if you're just stopping for the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Sanjay

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The property was great, very clean and well maintained. The staff were very friendly and helpful. I would anyone looking for a great hotel in this area, to stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Stayed 2 nights in May 2025

4/10 Poor

Julianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunk and loud

They put us on the lowest floor right above the pool area and right next to the breakfast area. It was loud every night from the pool and loud early morning from the kitchen. When we walked into the room all I could smell was chlorine. Not an enjoyable stay at all!
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the freeway. The family suites are nice, plenty of room. Excellent front desk staff.
Stayed 1 night in May 2025

10/10 Excellent

Amit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

6/10 Okay

Parwana

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub was nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Parm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean and comfortable.Walls are thin though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable stay. Staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Lusy

Stayed 1 night in Apr 2025