Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
Point of interest
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior detail
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Guilford Town Centre
    ‪19 min walk‬
  • Holland Park
    ‪6 min drive‬
  • Hard Rock Casino Vancouver
    ‪7 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪49 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel in Guildford
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Surrey by IHG provides a hot tub, a sauna, and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 2702 square feet (251 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Surrey by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub was nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Parm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean and comfortable.Walls are thin though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable stay. Staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeongyoon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

blesilda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet areas
Stayed 3 nights in Apr 2025

8/10 Good

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where helpful and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again

Very clean, friendly staff, and a great breakfast!
Stayed 1 night in Apr 2025

8/10 Good

Abraha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has good facilities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend on an overnight trip.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jetted tub not working

We booked a king suite with jetted tub because we wanted to used a jetted tub. But we are disappointed because it’s not working. Nobody told us it’s not working. My kid is patiently waiting for water to be filled and when he started pushing the button for the tub it’s not working. Also when we came checked everything and tub has hairs. Gross
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go out of their way to make your stay the very best My flight arrived at 8 am and I was at the hotel by 11am. I asked if I could check in and leave my luggage there. They checked and prioritized my room. It took 15 minutes and my room was ready! I told them not to rush as I could I er to the mall but she said just to wait. So impressed I to maker o on my bed before noon!!!!
Stayed 2 nights in Apr 2025

4/10 Poor

Harpreet

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly maintained, and the staff were great. Breakfast was delicious. The only thing we didn't like was how loud neighbouring suites were and how little the hotel did to help when informed.
Stayed 6 nights in Apr 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

hyunchul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hanane, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charmane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite, friendly and very welcoming
Stayed 3 nights in Feb 2025

10/10 Excellent

Keifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria Gigi

Staff’s really nice and helpful
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Stayed 3 nights in Apr 2025

10/10 Excellent

Blaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff specially the Filipina staff. Excellent customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex virgel

Liked: Cleanliness, amenities
I like in way free breakfast good job
Stayed 2 nights in Apr 2025

10/10 Excellent

Sundeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Apr 2025