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Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
Exterior detail
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$136
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Place, Guilford Town Centre
    ‪2 min drive‬
  • Place, Guildford Recreation Centre
    ‪2 min drive‬
  • Place, Landmark Cinemas Guildford
    ‪2 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(86 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel in Guildford
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Surrey by IHG provides a hot tub, a sauna, and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 2702 square feet (251 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Surrey by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1006 reviews
Rating 8 - Good. 217 out of 1006 reviews
Rating 6 - Okay. 33 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Pina

Stayed 1 night in Sep 2025

10/10 Excellent

Sukhbir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so friendly and everything was very clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Anmolpreet

lovayion
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth, St Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, great breaky and comfy beds
Stayed 1 night in Sep 2025

10/10 Excellent

Jean Danny

Stayed 3 nights in Sep 2025

10/10 Excellent

Chrystal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give higher than 5 stars, I would. The staff were AMAZING. I have not had better service anywhere. The room was clean, modern, and smelled amazing, and it was very quiet. Highly recommend. Will definitely be my first choice in the future as well for any stays in the Surrey area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very clean, it was quite. Breakfast was wonderful and the staff very accommodating. My husband has bad arthritis they offered a shower chair. Gave us great advice on how to get around. It was a great start to our days before our cruise
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast comfortable room with all possible accommodations
Stayed 10 nights in Sep 2025

8/10 Good

Megan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value for money but breakfast has few truly healthy options (real eggs, yogurt without sugar, whole grain oatmeal, fruit and veg).
Stayed 1 night in Sep 2025

6/10 Okay

Danny Trinidad

Traveled with family
Liked: Amenities
I like how the property includes free breakfast. I enjoy how close the grocery store is and I am able to walk oitside and feel safe. I did not like how the rooms were being cleaned at all!!! The towels were never nicely folded and put away, I knew they didn't really clean because I would shower in the morning and i do loose a lot of hair so, at the end of the day when we retun to the room the bed was fixed, but hair was still on the floor in the bathroom. The walls are also very thin and you could hear EVERYTHING.
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean and quiet. Friendly and pleasant staff. Location is very accessible. Reasonably priced. Highly recommended!
Stayed 2 nights in Sep 2025

10/10 Excellent

anthony Subido

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to my mom’s house
Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gord

Stayed 1 night in Sep 2025

10/10 Excellent

Rosy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rocela, surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shop
Stayed 1 night in Sep 2025

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmeet

Liked: Amenities
Amazing
Stayed 1 night in Sep 2025

2/10 Terrible

gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience staying at the Holiday Inn in Edmonton. From the moment I arrived, the staff were warm, professional, and went out of their way to make me feel welcome. Check-in was quick and hassle-free, and I really appreciated the attention to detail. The room was spotless, spacious, and very comfortable — everything felt fresh and well maintained. The bed was excellent, ensuring a great night’s sleep, and the in-room amenities (Wi-Fi, TV, coffee station) worked perfectly. The location is also very convenient, with easy access to restaurants, shopping, and major routes. Parking was straightforward, and I felt safe and secure throughout my stay. A highlight was the breakfast — a nice selection of hot and cold options, all fresh and well presented. The staff in the dining area were attentive and kind, which made mornings even better. Overall, this hotel exceeded my expectations. Whether you’re in Edmonton for business or leisure, the Holiday Inn provides fantastic value, comfort, and service. I’ll definitely be staying here again on my next visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 5 nights in Sep 2025

10/10 Excellent

Talia, West Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough good things about this property! We had such a good time at the Holiday Inn express. It was clean. It was efficient and the staff were remarkable. We weren’t aware that there was a breakfast in the morning, so when we came up from the sauna, we smelled the amazing food and we were able to have a delicious breakfast as well! We have to note this, we stayed at Harrison Hot Springs the very next night. We cannot believe what an outstanding stay. It was at the Holiday Inn express. Harrison Hot Springs was absolutely terrible… And by comparison, and even just on its own or stay at the Holiday Inn express was by far much better! The bed was so much better, the sheets and linens were new and super comfy! We highly recommend this chain of hotels as they seem to be on par for exactly what’s expected from a guest! Thank you thank you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Stayed 1 night in Aug 2025