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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
In-room safe, desk, soundproofing, iron/ironing board
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪1 min walk‬
  • Port of Vancouver
    ‪15 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Vancouver Metrotown

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, (1006)
The price is $202
per night
$235 total
includes taxes & fees
May 18 - May 19
Hilton Vancouver Metrotown

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Burnaby hotel connected to a shopping center, steps from Metropolis at Metrotown
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2022.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 891 out of 1270 reviews
Rating 8 - Good. 271 out of 1270 reviews
Rating 6 - Okay. 54 out of 1270 reviews
Rating 4 - Poor. 23 out of 1270 reviews
Rating 2 - Terrible. 31 out of 1270 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RAjBiR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hiba

Stayed 1 night in Feb 2025

6/10 Okay

Christy

Liked: Staff & service, property conditions & facilities
Loud but everything pretty much settled down around 11:30, breakfast was decent, nothing special and my room could have used a good scrubbing. Location is really good though and that was worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, easy parking, friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Salvador

Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in fast, staff nice 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel many times! Close to the skytrain and amazing restaurants. My go to if I'm out of town.
Stayed 2 nights in Jan 2025

4/10 Poor

Dena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Burnaby Holiday Inn Express and were impressed with our quiet and functional room. The proximity to the Sky Train was a real plus for us. The free self-serve breakfast was generous and the service attentive. We used the outdoor pool daily even with daily January temps of 0-3C! Nice! The hotel is within a larger building complex and, unfortunately during our 9-day stay, we experienced two false fire alarms that were activated not in the hotel but nonetheless forced us to vacate our room. The front desk and housekeeping staff were warm and friendly. In particular, managers Scott and Brandon were prompt and thorough in following up on our concerns regarding the false fire alarms. The hotel is a good option for visitors to Burnaby.
Stayed 10 nights in Jan 2025

8/10 Good

Janice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super love this place perfect location for all my needs my kids love their staying cause everything is close to us. We really love the services the amenities the breakfast food super yummy delicious great set up just perfect and the good customer service of the staff are great experienced. Thank you so much. Don’t hesitate to try here. 🎯 We stayed for 4days
Stayed 3 nights in Jan 2025

10/10 Excellent

Felbert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most amazing stays I have had! Very polite and very accommodating
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and connection to light rail was excellent. Getting dropped off here from a taxi or ride share was very difficult.
Stayed 3 nights in Jan 2025

10/10 Excellent

Louai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

JING

Stayed 1 night in Jan 2025

10/10 Excellent

Alex, Bellevue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great staff and service. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Chet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do we had an amazing stay there. Everybody was so friendly and helpful. We enjoyed the outdoor heated pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access to everything, literally everything, dining, train station, mall, park.. etc😍
Stayed 4 nights in Jan 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping, nice hotel and amenities. Rooms facing the street you can hear the noise from the sky train so be aware of that.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fassih

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, bath tub faucet to shower switcher was faulty but that’s the only down side during the stay 10/10 recommend it
Stayed 1 night in Jan 2025

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Close to skytrain & shopping mall
Stayed 4 nights in Jan 2025