Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool, sun loungers
Reception
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Top Floor)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View (Top Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Burnaby hotel connected to a shopping center, steps from Metropolis at Metrotown
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2022.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 903 out of 1286 reviews
Rating 8 - Good. 274 out of 1286 reviews
Rating 6 - Okay. 55 out of 1286 reviews
Rating 4 - Poor. 23 out of 1286 reviews
Rating 2 - Terrible. 31 out of 1286 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff and clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

crystal

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Feb 2025

10/10 Excellent

Hassanpreet

Stayed 1 night in Feb 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff being interested in what I'm doing in vancouver and making conversation
Stayed 5 nights in Feb 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation at the Holiday Inn Express in Burnaby because of the location, the complimentary underground parking, and the breakfast buffet that was included in the price of our stay. Our room was clean and sufficient. The staff was happy, helpful and courteous. Thank you Holiday Inn Express; well done.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emz

Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff are fantastic - please figure out the room key when it stops working on Level2 from Metrotown access - need to walk around entire building to get in - very frustrating
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Staff was so friendly and helpful. Some small issues with towels and the faucet in the bathroom. Wish there was a hot tub, that would really make this hotel fantastic.
Stayed 3 nights in Feb 2025

10/10 Excellent

Phuong

Very nice and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Mu, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

8/10 Good

Katie

Business traveler
Liked: Amenities, property conditions & facilities
Easy and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thi Lan anh

Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean and convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Mustapha

Traveled with family
Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2025

10/10 Excellent

Maurizio, Nobleton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel - Shopping and dinning right next door
Stayed 4 nights in Feb 2025

6/10 Okay

Seul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the area i needed to work at at metro towers
Stayed 2 nights in Feb 2025

10/10 Excellent

Azmina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at this location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Anaisa

Traveled with family
Really amazing staff and great location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a good stay at this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leslee

Liked: Cleanliness, property conditions & facilities
The staff were very courteous and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Mila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the property is very pleasant amd accommodating. It was a nice experience staying at this hotel.
Stayed 1 night in Feb 2025