See all properties

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
1 bedroom, in-room safe, desk, soundproofing
Free daily buffet breakfast
Outdoor pool, sun loungers
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(69 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Burnaby Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1133)
$285 nightly
The price is $285 total
includes taxes & fees
Best Western Plus Burnaby Hotel

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Burnaby hotel connected to a shopping center, steps from Metropolis at Metrotown
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2022.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 923 out of 1309 reviews
Rating 8 - Good. 277 out of 1309 reviews
Rating 6 - Okay. 56 out of 1309 reviews
Rating 4 - Poor. 23 out of 1309 reviews
Rating 2 - Terrible. 30 out of 1309 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irena

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jaimie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jennica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so convenient & all the staff are super friendly & helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully exceeded our expectations! Very good value for all of the amenities like parking and hot breakfast. Very clean and comfortable, lovely staff. Will definitely be back again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Stayed 2 nights in Apr 2025

10/10 Excellent

ALEJANDRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carol

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to sky train convenient to restaurants

10/10 Excellent

STEVE INSEUNG, EAST HAVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and friendly staffs. Nice breakfast amd convenient parking garage
Stayed 6 nights in Mar 2025

10/10 Excellent

iNYOUNG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in Mar 2025

10/10 Excellent

Sharon

Very happy with everything. I only wish that the bathrooms had fans.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alberto

Stayed 2 nights in Mar 2025

10/10 Excellent

Hoong Yan, Lynnwood

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk representative, Maluk went above and beyond for us. The breakfast service staff were very attentive and kept the food replenished and cleaned the area constantly. We had a wonderful stay and will definitely go back again!
Stayed 2 nights in Mar 2025

8/10 Good

Dave, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient location, with all conveniences available nearby, and public transit to downtown literally across the street.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Wichuta

Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory Stay at Hilton

I am perfectly happy with my stay at the Holiday Inn. The hotel is located in the prime area of Burnaby and there is a walkway to Metro Town. Driving into and out of the hotel was easy with clear signage. There are more than enough parking for guests. The room was in good condition, although the staff did not clean it up one day for no good reason. The swimming pool was well heated despite the cold outdoor temperature. The hotel also brought me the convenience of travelling light, they provided two desktop computers for use by guests with printer for my online boarding pass. (Personally I'd prefer not to take my laptop with me when I am on vacation.) They did not charge for local calls, unlike many competitors. Finally, the complimentary buffet breakfast provided many nutritious choices.
Stayed 6 nights in Mar 2025

10/10 Excellent

arik

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CARYLON, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express Burnaby Metropole exceeded our expectations. It was very secure tho in a very busy commercial section. For us we were 20-30 minutes from our appointments. Perfect
Stayed 12 nights in Mar 2025

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean hotel located by the Skytrain. Breakfast was very good and had a nice daily variety. Breakfast staff and front desk staff were very friendly. The pool was too cold to enjoy. Our safe was broken and not functional when we arrived. They must not have checked the room for quality control before renting it out. After 3 complaints and 3 days it was finally fixed. I recommend not bringing valuables to the hotel if you need to secure it in a safe. I think the management might not care as much as the front line staff as they did not seem to take it seriously to rectify the situation in a timely manner. Good hotel that just needs to review quality control protocol and management accountability.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff and the easy access to my transportation needs: train and bus. Great location for shopping.
Stayed 4 nights in Mar 2025

8/10 Good

Jonah

Good location
Stayed 2 nights in Mar 2025

4/10 Poor

Elham

Traveled with family
Disliked: Staff & service, amenities
Too far from the free way. Rude receptionist. The check in time was 4 o’clock. I tried to check in at 3:45. She didn’t want to check me in because of 15 minutes early arrival! I was tired and didn’t like the way she welcomed us!
Stayed 2 nights in Mar 2025