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Inn at the Quay

4.0 star property

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Photo gallery for Inn at the Quay

Balcony view
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$174
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Columbia Square Plaza
    ‪6 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed
  • River view

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • River view

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • River view

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About this property

Inn at the Quay

New Westminster hotel walkable to Douglas College
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inn at the Quay features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Inn at the Quay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1010 reviews
Rating 8 - Good. 258 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Business traveler
Liked: Cleanliness, staff & service
Bathrooms could use an upgrade same with the whirlpool
Stayed 2 nights in Oct 2025

10/10 Excellent

Janis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room faces the river.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Winlock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to B.C. a couple of times a year and i wouldn't stay anywhere else. The accommodations are wonderful and the sevice is always, friendly and professional. The rooms are always kept to the highest standards and there is ample on-site parking for a nominal fee. There is shopping on the boardwalk, as well as good dining options. The Boathouse restaurant has a gret choice of delicious seafood and friendly bartenders if you do the adult beverage thing. The view of the Quay is beautiful with backed by the cityscape which is stunning at night. You should go for a peaceful, enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

carmelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The survey asks about the free breakfast. I was not given a free breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay. The rooms are bright and the view was beautiful. All the staff we met whether at the front desk or throughout the hotel in passing are friendly
Stayed 3 nights in Oct 2025

8/10 Good

Charlene, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Garine

Stayed 3 nights in Oct 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Linda, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

6/10 Okay

Brianne

Stayed 2 nights in Oct 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The bathrooms havent been updated since i stayed in 2009. Really dated, dirty grout, tiny bathtub. The beds are comfy and the linens are good quality. Staff are very nice. Love being right on the river.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 7 nights in Sep 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
First time I’ve stayed at the Quay despite living in new west and then area for 0ver 40 years. Disappointed I haven’t stayed here sooner and will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

Ria

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front. Beautiful balcony views.
Stayed 1 night in Oct 2025

6/10 Okay

Arlene

Liked: Staff & service
No bar on site. Restaurant and bar were next door. The train noise was manageable as long as you kept the balcony door closed. The hotel room was okay, a little tired looking but the view was awesome of the Fraser River. It is advertised as a 3 star hotel and I think that rating fits. The ladies on the day shift at the front desk were very nice but the gentleman on the night shift was not so helpful. The facility was close to family so very convenient. I did not like the underground parking situation much. At times it was hard to find parking, nothing was reserved for hotel guests only. Travelling by myself I didn't like coming back at night and being in the underground parking by myself as it was open and not gated. The ammenities lacked such as the hotel store to pick up snacks etc. Some floors had an ice and pop machine. I would think about staying here again if there wasn't something else closer and a bit newer. The nightly rate was $303 canadian (expedia rate) and I feel like the amenities and room could have been better.
Stayed 4 nights in Sep 2025

8/10 Good

Barbara

Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Stayed 1 night in Oct 2025

10/10 Excellent

Sofo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we got a river view room, really nice view , sexy room
Stayed 1 night in Sep 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Weekend

Had a great stay, the room was clean and quiet. We had our dog with us and they were very accomdating
Stayed 5 nights in Sep 2025

10/10 Excellent

Emily, Abbosford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025