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Inn at the Quay

4.0 star property

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Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Water view
Aerial view
In-room business center
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Parking available
  • Gym
  • Bar

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪7 min walk‬
  • Queens Park
    ‪3 min drive‬
  • Lougheed Town Centre
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (Quay)

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Met Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.0 out of 5, Very Good, (1003)
The price is $107
per night
$124 total
includes taxes & fees
Mar 9 - Mar 10
Met Hotel

About this property

Inn at the Quay

New Westminster hotel walkable to Douglas College
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inn at the Quay features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Inn at the Quay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Terry

Stayed 1 night in Nov 2024

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bar Staff
Stayed 1 night in Nov 2024

8/10 Good

Shelley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and room was comfortable. There is a sign in the hotel lobby that says "be nice to your housekeeper, she's alone with your toothbrush" if I was the manager I would take this sign down. The Boathouse restaurant did not offer any vegetarian entrees.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Westminster overnight
Nice hotel with great views. No restaurant service in the hotel but there are numerous restaurants within easy walking distance and the Boathouse restaurant can be accessed through the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy beds.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Stayed 2 nights in Nov 2024

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and had a great view of the Quay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice that's its on the Fraser River and close to walking paths.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always feel welcomed by the staff. The atmosphere is cozy & safe. Plus the views of the Fraser are always interesting & fun to watch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Judina

Stayed 1 night in Nov 2024

4/10 Poor

Tamara, Ottawa

Traveled with family
Disliked: Staff & service, amenities
This property is not what it used to be. I stay here at least once a year, sometimes twice. Unfortunately, the staff has been the biggest disappointment—they're neither polite nor welcoming. Whenever you ask for something, it feels like you're bothering them. For example, I requested a box of Kleenex, and the receptionist pulled out her own OPENED box from under her desk rather than going to the back room to get a new one! The location is excellent, but like many hotels in good locations, it seems they're no longer putting in the effort. It feels as if we're supposed to be satisfied with the location alone, and that’s disappointing. I think I'll choose a hotel closer to Metrotown next time - it's only about 10 min drive from this hotel.
Stayed 6 nights in Oct 2024

6/10 Okay

Hoby

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard beds
Hotel was nice, clean and quiet. Ample parking. However, the bed, was rock hard and not comfortable at all. I like a firm bed but this was not firm it was hard. When paying over $300/night, having a comfortable bed should not be an issue. There is no excuse for using cheap beds. Our friends in a different room also had a rock hard bed. Second night we called front desk for an extra blanket but they were unable to provide it. Odd for a hotel to run out of blankets. We probably won’t stay again if we come back to New West.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean & spacious Like most areas in Bc lots of construction in the area. the overpass walk way is not in use so we had to walk a long distance to get out of the property on foot - that would be my only complaint Awesome Dutch breakfast place mins away
Stayed 1 night in Nov 2024

10/10 Excellent

Kulwinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was vlean great view
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Foad

Conveniently located
Stayed 1 night in Oct 2024