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Inn at the Quay

4.0 star property

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Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Water view
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Gym

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (Quay)

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

Met Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.0 out of 5, Very Good, (1003)
$149 nightly
The price was $186
The price is $149 total
includes taxes & fees
Met Hotel

About this property

Inn at the Quay

New Westminster hotel walkable to Douglas College
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inn at the Quay features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Inn at the Quay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay here, what a beautiful view!
Stayed 1 night in Mar 2025

10/10 Excellent

Jaylynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed with a great view

Hotel is beautiful and in a great location. The bed is super comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the view from our balcony was beautiful and the bed was very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Feb 2025

8/10 Good

Atul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dependable Comfort

All staff representatives whether front desk or housekeeping were approachable, helpful and friendly. It was obvious (and appreciated) that those of us who requested “Quiet” were grouped together on the same floor, which worked in everyone’s best interests.
Stayed 7 nights in Feb 2025

10/10 Excellent

Allison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view, comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Soraya

Liked: Cleanliness
Very nice and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Traveled with partner
Loved it!!!
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a stunning panoramic view across the Fraser River, with a corner balcony. Nice touch was the robes, useful as a fog rolled in so we kept warm while watching the tug boats pull the timber up the river.
Stayed 1 night in Feb 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with view
Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. When I checked in I was told about the up grade which was amazing, great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad property. First world problem. Wifi not accessible on all platforms, which sucked
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly at check in. The bed was very comfortable. But couldn't turn off the heat so it kept turning on and off all night so that was kind of annoying. Incredible view
Stayed 1 night in Feb 2025

8/10 Good

Francis, New Westminster

Traveled with partner
Disliked: Staff & service
The property is older but the beds are comfortable and the views are nice. Our room was on the 8th floor and it was quiet. Instructions for parking in the lot could be improved. We parked in one of the designated spots and paid downstairs only to find out that the parking should have been charged with our room instead and it would have been cheaper that way. The clerk at the front desk could be more friendly and welcoming, a positive attitude can really make a difference in the guest experience. Her demeanor has consistently been the same every time we have stayed. All in all we would stay again, it's a nice local getaway for a short stay.
Stayed 1 night in Jan 2025

8/10 Good

Marianna, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location by the water
Stayed 4 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with fantastic staff. Convenient walking distance to many shops/dining choices.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Room was spacious and clean. would
Stayed 1 night in Jan 2025

4/10 Poor

kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonya

Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect hotel to recover for a couple days after surgery. Very comfortable, great staff and yummy food!
Stayed 3 nights in Jan 2025