Inn at the Quay

4.0 star property

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Photo gallery for Inn at the Quay

1 bedroom, minibar, desk, iron/ironing board
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Meeting facility
Exterior
Water view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Gym

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(29 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(26 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Inn at the Quay

New Westminster hotel walkable to Douglas College
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inn at the Quay features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Inn at the Quay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Idani

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sean, Prince George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water view from our patio the boat house restaurant is excellent food we had bith breakfast and d
Stayed 2 nights in Mar 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here. It was comfortable and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort

New West more like New Best!

Great place to stay in New West. Location is probably the best for the area. Food court next door is awesome and a good amount of coffee shops and pubs! Beautiful view!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Friendly service and lovely room, no complaints.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like having to pay daily for parking. Parking should be included. Everything else was great, it is a beautiful place to stay with beautiful views.
Stayed 3 nights in Feb 2025

8/10 Good

Jess

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view up front. No free included breakfast but lots of restaurants nearby. Pretty quiet in room.
Stayed 4 nights in Feb 2025

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay here, what a beautiful view!
Stayed 1 night in Mar 2025

10/10 Excellent

Jaylynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed with a great view

Hotel is beautiful and in a great location. The bed is super comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the view from our balcony was beautiful and the bed was very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Feb 2025

8/10 Good

Atul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dependable Comfort

All staff representatives whether front desk or housekeeping were approachable, helpful and friendly. It was obvious (and appreciated) that those of us who requested “Quiet” were grouped together on the same floor, which worked in everyone’s best interests.
Stayed 7 nights in Feb 2025

10/10 Excellent

Allison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view, comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Soraya

Liked: Cleanliness
Very nice and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Traveled with partner
Loved it!!!
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a stunning panoramic view across the Fraser River, with a corner balcony. Nice touch was the robes, useful as a fog rolled in so we kept warm while watching the tug boats pull the timber up the river.
Stayed 1 night in Feb 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with view
Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. When I checked in I was told about the up grade which was amazing, great stay
Stayed 1 night in Feb 2025