Inn at the Quay

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Point of interest
In-room business center
Aerial view
Water view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Parking available

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪7 min walk‬
  • Starlight Casino
    ‪8 min drive‬
  • Lougheed Town Centre
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬

Room options

Room, 1 Queen Bed (Quay)

  • River view
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds (Quay)

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Quay)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Inn at the Quay

New Westminster hotel walkable to Douglas College
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inn at the Quay features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Inn at the Quay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1005 reviews" "
Rating 8 - Good. 275 out of 1005 reviews" "
Rating 6 - Okay. 64 out of 1005 reviews" "
Rating 4 - Poor. 22 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Darlene

Traveled with partner
Disliked: Property conditions & facilities
Three view from the room was lovely. The room, building is very old. Jets in the tub were broken and rusty, the door had a two inch gap from the floor which lit up the room from the hall lights. Not worth the price we paid.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always good
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
very nice experience
Stayed 1 night in Oct 2024

10/10 Excellent

Sara-Lynn

Stayed 1 night in Oct 2024

8/10 Good

napoleon

Liked: Cleanliness, staff & service
Close to station
Stayed 7 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
interesting river view and beautiful at sunset one thing I didn't like - onsite seafood restaurant was VERY expensive. Helpful server told me about nearby with cheaper meals
Stayed 1 night in Oct 2024

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the market boardwalk and room over looking the mighty fraser
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Romi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good food, nice water side walk.
Stayed 3 nights in Sep 2024

8/10 Good

Dawne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to work location. Comfortable beds and quiet.
Stayed 5 nights in Sep 2024

8/10 Good

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2024

6/10 Okay

Juan Jose

Stayed 5 nights in Aug 2024

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Amenities
Location is not great, poorly directions signage from the subway station
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Convenient to restaurants.
Stayed 1 night in Sep 2024

6/10 Okay

Shannon, Kirkland

Stayed 1 night in Aug 2024

4/10 Poor

Brenda

Disliked: Amenities
For an "upscale" property, this had few ammenties, a lack of the little things that make folks feel welcome with co viences, ie, coming up the parking elevator, you're met with junk in the hall, no charging stations next to the beds, clock was located on the tv stand so the light shines right in your face all night so no red light option to dim that down. Night staff was unhelpful in all regards. Morning staff were fantastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a fantastic view. The rooms are clean and updated. Enjoyed the onsite restaurant, and the boardwalk for your morning stroll is really nice!
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Zofia

Traveled with family
We liked location of the hotel but not having air conditioning when there is 30 degrees Celsius outside, is a very big negligence.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at the Inn and it won’t be my last. The staff were really nice and the room was great. The hotel is much nicer from the inside than it is from the outside, but don’t let this deter you. Our room was spotless and well appointed. We had a river view and our room was quiet and a good size. Parking was right outside the hotel front door and the hotel’s restaurant was excellent. I will definitely stay at the Inn again!
Stayed 3 nights in Aug 2024

8/10 Good

Thyra, Coldstream

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy but lessened in the evening. Easy transit into Vancouver.
Stayed 1 night in Sep 2024