La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
1 bedroom, premium bedding, in-room safe, desk
Fridge, microwave, stovetop, dishwasher
1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Kitchen
  • Pool
  • Spa
  • Bar
$340
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Vancouver Convention Centre
    ‪12 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Canada Place
    ‪13 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.2 out of 10
Very good
(42 reviews)
  • 796 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(47 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(10 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

8.8 out of 10
Excellent
(28 reviews)
  • 796 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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About this property

La Grande Residence Vancouver at The Sutton Place Hotel

4.5-star hotel in Downtown Vancouver
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, La Grande Residence Vancouver at The Sutton Place Hotel features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 800 square feet (74 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

La Grande Residence Vancouver at The Sutton Place Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CAD 55 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 42 per person
  • Covered self parking fee: CAD 55 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing first class experience Needs a refresher but the experience outweighs everything else
Stayed 2 nights in May 2025

10/10 Excellent

Keersten

Stayed 3 nights in May 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Amazing Stay at The Sutton Hotel

Our stay at The Sutton was absolutely amazing. It was perfect for our growing family! The two-bedroom suite made everything so much easier and gave us the peace and space we needed. The layout was spacious with lots of storage—ideal for a family stay. The staff were outstanding—so kind, helpful, and attentive. And the food? A solid 10 out of 10! Every meal was delicious, and the service was top-notch. We can’t wait to come back and stay here again. I highly recommend The Sutton to anyone—especially families looking for comfort, space, and exceptional service.
Front entrance
Bedroom
Bathroom 1
Bedroom 2
Stayed 2 nights in May 2025

10/10 Excellent

Kimber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible bed, sheets and pillows. Superb staff. Definitely 5 star comfort.
Stayed 1 night in May 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and older style. suite was clean, surroundings was beautiful, quick check in,
Stayed 1 night in May 2025

10/10 Excellent

gia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-kept hotel in excellent location. Two-bedroom suite in the residence with sofa bed was perfect for our family of six. Very clean. Lovely staff who allowed us to use pool while waiting for room to be available.
Stayed 1 night in May 2025

10/10 Excellent

Mari-Rose

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 5 nights in May 2025

10/10 Excellent

Komal

Stayed 1 night in May 2025

10/10 Excellent

Tara, Green Valley

Liked: Cleanliness, staff & service, property conditions & facilities
On our two week trip this was the most comfortable stay. Our suite had a very interesting layout but we really loved it.
Stayed 1 night in May 2025

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. Nice staff and on point room service.
Stayed 3 nights in May 2025

6/10 Okay

Shameena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There is no lock in the room door. First day we managed , second day we called room service evening only and some one visited but he was not able to fix the lock, general room service is very good, pool is good but not much kids friendly.
Stayed 2 nights in May 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room included kitchen, dining room, living area, bedroom and bathroom. All very spacious with the exception of the bathroom, which was small. Recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the suite was lovely, very comfortable, perfect for my friend's bachelorette staycation
Stayed 1 night in May 2025

10/10 Excellent

preet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Steven

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty when we arrived. It smelled like fish and there were dirty dishes in the cupboard. When house keeping followed up they said they’d come back and deodorize the room when we went for our medical appt and they never returned. It was disgusted. Wall paper peeling off walls. We paid $700 for one night with parking and it absolutely was not worth it. I travelled with my baby and couldn’t let him on the floor or furniture knowing how filthy and smelly it was. We had to get a playpen to let him play on there when not holding him.
Stayed 1 night in May 2025

10/10 Excellent

Michael John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Father and Daughter trip, stayed in a one bedroom suite which was perfect. Pullout sofa was comfortable. Having a full kitchen was wonderful, took advantage and cooked some meals. Parking was very easy, however after staying 5 nights whenever e checked out we were informed that due to arriving 1 hour early there was an additional hour charge for parking. Found that to be a little ridiculous considering parking is $50 a day and it wasn’t mentioned at time of check in. $10 is $10, it’s more the principal of not being told in advance. Bellmen at the front door were wonderful, very helpful. Housekeeping was great, front staff were great. Location was perfect!
Stayed 5 nights in May 2025

10/10 Excellent

barbara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 10:00 AM off a cruise and our 2 bedroom suite was ready and they let us check in! So helpful. Great location, great staff. We were extremely pleased.
Stayed 2 nights in May 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness
The front desk staff were not very friendly and only offered one key card (there were 5 of us) so we have to ask for more. The pool could be a little cleaner and the ceiling in the room looked like there might have been a leak. But we had a great stay anyway, the room was spacious and quiet and the deck was nice.
Stayed 1 night in May 2025

10/10 Excellent

Nancy, Quesnel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience of having a suite with a kitchen, living room area and balcony for our more extended stay. The grocery stores were close by along with restaurants and shopping. The suite was very quiet when the doors and windows were closed. The only thing that would make it perfect is to have a few more kitchen items available such and paper towel and cooking essentials such as salt & pepper etc Overall a great place to stay!
Stayed 5 nights in May 2025

10/10 Excellent

Mildred V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Staff are very accommodating and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Stayed 3 nights in Apr 2025

10/10 Excellent

Andres

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del staff del hotel, muy buena ubicación habitaciones muy amplias, ideal para familias !!
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025