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La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Fridge, microwave, stovetop, dishwasher
Lobby
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Hot Tub
  • Pool
  • Spa

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Vancouver Convention Centre
    ‪12 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Canada Place
    ‪13 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.4 out of 10
Very good
(34 reviews)
  • 796 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(47 reviews)
  • 699 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(10 reviews)
  • 699 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 796 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

4.5-star hotel in Downtown Vancouver
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, La Grande Residence Vancouver at The Sutton Place Hotel features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 800 square feet (74 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

La Grande Residence Vancouver at The Sutton Place Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CAD 55 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self parking fee: CAD 55 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful with local options. The housekeeping staff was outstanding. The location is excellent for shopping and restaurants.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, room comfort

Comfortable but very noisy!

The room was very comfortable and spacious, but in dire need of updating and repair. Lighting was poor-not bright enough to read a newspaper. Sadly, it was the noisiest room I have stayed in for many years, with constant sirens and traffic, so I was very disappointed as it was the ONE request I made when I booked! The Hotels.com website gives zero description of which rooms are on high floors and obviously, had i known in advance, I could have booked a room on a higher floor The website says the room is soundproofed… this is NOT TRUE! Generally, except for the very first person I spoke to when checking in, I found the staff are very very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Miguel is amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Utami

Stayed 1 night in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Fantastic 9 days at Le Grande Residence

We’ve just returned from 9 nights at Le Grande Residence. From start to finish we were made to feel incredibly welcomed, the staff are fantastic, from the doormen, reception staff, waiters and room staff. Friendly, approachable and always helpful. The hotel is ideally located, centre of Downtown. 30 dollar uber to the airport, 20 dollar to most attractions such as capilano, and grouse mountain. From our perspective, the hotel was fantastic, yes there are some signs it needs a bit of a facelift, the pool area needs a bit of TLC, and our room maybe needs things like a new carpet, bathroom re grouting, wallpaper etc. but this in no way effective our stay. The shower was brilliant, beds comfy and clean and the kitchen was all working and useful. We would return in a heart beat. Great hotel, reasonably priced for a city centre, ideally located, fantastic staff in a wonderful city/country. Great job Sutton Place 👍
Stayed 9 nights in Apr 2025

10/10 Excellent

Shanqin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for family and browsing in downtown
Stayed 3 nights in Mar 2025

6/10 Okay

Rob

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The location and convenience of the property/hotel is excellent for a downtown Vancouver experience. The hotel rooms are dated and the condition shows. Wallpaper gaps, dents in walls, tears in carpet. Quick, unsightly fixes to baseboards, bathrooms, paint. Furniture, chairs, lamps and tables are worn yet still functional. For a luxury brand at luxury prices, it's does not feel that way anymore, the rooms need care, proper repair and an update. The service was good, pleasant staff but several guest experiences were struggled because it was hard to understand or follow what the front desk/service staff were saying/trying to convey. An average experience at best.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Agnes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the residence side regularly and love the location, close to the IGA/Whole Foods, has a wine store and of course is central and right by Robson Street. What's not to love? Was in an upgraded room this time which was fantastic.
Stayed 3 nights in Mar 2025

8/10 Good

Verdi

Traveled with family
Liked: Cleanliness, staff & service, amenities
The photos on the profile was misleading. Property is quite dated and shown wear and tear everywhere. In the positive side, bedding are very comfortable. Shower Water pressure pretty weak. Location is unbeatable . Parking cost C$55 per night. Street parking is available surrounding the hotel but be sure to move the car in the morning or pay up.
Stayed 3 nights in Mar 2025

10/10 Excellent

Doug

Stayed 2 nights in Mar 2025

10/10 Excellent

Dileep Ayyappan Nair

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
great propety. some area showing the age of the building
Stayed 1 night in Mar 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with our young kids. Crib was already in the room when we arrived as requested
Stayed 2 nights in Mar 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rizalynn

Liked: Cleanliness, staff & service, property conditions & facilities
We came from Vancouver Island and stayed at Marriott Courtyard and got a basic room.
Stayed 1 night in Mar 2025

10/10 Excellent

Amol, Abbotsford

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. They upgraded us at no charge. Kids loved the pool. Restaurant looked really good, but was out of our budget.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathryn

Stayed 4 nights in Mar 2025

10/10 Excellent

Chizuko, Kirkland

Stayed 2 nights in Mar 2025

6/10 Okay

Luci-Anne

Liked: Cleanliness, staff & service, amenities
Great location! Friendly staff. Downfalls were lots of crumbs under the pull out couch and the pool was really cold and no shallow end for the kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natasha

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, family friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025