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Lonsdale Quay Hotel

4.0 star property

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Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | 1 bedroom, hypo-allergenic bedding, individually furnished, desk
Restaurant
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Stanley Park
    ‪9 min drive‬
  • Canada Place
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(40 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Executive Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 320 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 320 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

4-star North Vancouver hotel, connected to a shopping center in Lower Lonsdale
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Lonsdale Quay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 911 out of 1809 reviews
Rating 8 - Good. 520 out of 1809 reviews
Rating 6 - Okay. 221 out of 1809 reviews
Rating 4 - Poor. 88 out of 1809 reviews
Rating 2 - Terrible. 69 out of 1809 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice touch having bath robes and slippers. The room was very clean. The view to the left of the balcony of downtown Vancouver was lovely.
Stayed 1 night in Mar 2025

2/10 Terrible

Bradley

Traveled with family
Supposed to be partial water view. False. Pictures of rooms showed an updated room. We specifically selected that room but instead got a different outdated room. When we entered room heat was blasting and it was about 95 degrees F. We now have to have opened windows. TV was also on. This all demonstrates poor staff attention.
Stayed 1 night in Mar 2025

8/10 Good

Ciara

Stayed 1 night in Mar 2025

6/10 Okay

Adrienne

Traveled with partner
It was ok Nothing special
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Traveled with partner
Liked: Amenities
Awesome!!!!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
the front desk staff are friendly and helpful Location is convenient with many restaurants around Only takes 10min travel time to downtown Vancouver on Seabus Two comments are the working chair is not comfortable and the A/C is a bit noisy.
Stayed 2 nights in Mar 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
The hotel and adjoining marketplace are undergoing renovations, so there was periodic construction noise and associated inconvenience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place to stay
Stayed 4 nights in Mar 2025

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Melanie Gladys Joy, Chetwynd

Stayed 3 nights in Mar 2025

8/10 Good

angelo

Liked: Cleanliness, staff & service
parking is expensive and the
Stayed 2 nights in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lonsdale Quay is a fine place to stay when visiting Vancouver. The rooms are lovely and clean often with great views.The staff - front desk, restaurant, cleaning are all very helpful and pleasant. The location is great too!
Stayed 1 night in Mar 2025

6/10 Okay

Delia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient and accessible to amenities.
Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Liked: Cleanliness
Disliked: Staff & service

Not a great value

Communication was not the front desks strong suit. Very basic hotel room and clean. But overpriced.
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service
Clean and well maintained
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Stayed 2 nights in Dec 2024

6/10 Okay

Dixie

Business traveler, Traveled with partner
Okay but rooms could use an update. Bathroom sink was plugged, nothing special here.
Stayed 1 night in Mar 2025

10/10 Excellent

pat

Traveled with group
Great location quiet
Stayed 3 nights in Mar 2025

8/10 Good

Conrad

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rested

Relaxing all good
Stayed 2 nights in Mar 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Lots of restaurants in the area. Comfortable bed and clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities
bedutiful
Stayed 1 night in Mar 2025