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Lonsdale Quay Hotel

4.0 star property
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Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Interior
Children's play area - outdoor
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Rogers Arena
    ‪13 min drive‬
  • Canada Place
    ‪14 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 2 Queen Beds

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 320 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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The price is $159
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About this property

Lonsdale Quay Hotel

North Vancouver hotel connected to a shopping center, steps from Lonsdale Quay Market
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Lonsdale Quay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,798 square feet of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 832 out of 1688 reviews
Rating 8 - Good. 495 out of 1688 reviews
Rating 6 - Okay. 207 out of 1688 reviews
Rating 4 - Poor. 85 out of 1688 reviews
Rating 2 - Terrible. 69 out of 1688 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kristine

Liked: Property conditions & facilities, room comfort
Enjoyed my stay. Good location. Use only one breakfast coupon as breakfast on the first day was awful. Eggs were poorly cooked and cold as were thenhasbrowns and toast. I couldn’t even eat it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect
Stayed 1 night in Dec 2024

4/10 Poor

pawandeep

Disliked: Cleanliness, property conditions & facilities
Shower curtain and overall shower was bad room wasn’t clean
Stayed 1 night in Dec 2024

6/10 Okay

Philip

Liked: Cleanliness, amenities
Original room offered was terrible, had to pay an additional $20 to upgrade to a reasonable room.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 3 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Consistently great, helpful hotel staff and very convenient location but the hotel itself (bathrooms in particular) is due for a bit of a refresh. Everything is absolutely clean.
Stayed 1 night in Dec 2024

8/10 Good

Jo-Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with lots to do within walking distance. Unfortunately the wifi was not secure so I had a lot of problems sending and receiving emails m.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rona

Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are great, rooms are a little dated but clean and great views of downtown!
Stayed 1 night in Nov 2024

10/10 Excellent

Walter, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Convenient to everything.
Stayed 7 nights in Nov 2024

8/10 Good

Kanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. It's on the water and right above the Lonsdale Quay Market.
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Thi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service are amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehdi

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean and very quite
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful views and so much to do within walking distance. Definitely recommend!!
Stayed 2 nights in Nov 2024

6/10 Okay

Ernie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We have stayed at this hotel since the mid 1990's and have loved it. Got a different vibe this time. Staff were indifferent and the hotel is clearly not investing in the future. Sad. It was a wonderful boutique experience. The restaurant is awful with poor food quality and service and extreme We were put int an accessible room likely as a result of our booking error. We did not request a room change. The room was ok, but made it clear that if you needed an accessible room it came at a significant reduction in the quality of amenities. The shower, in particular was brutal. An extremely poor little shower head mounted too low for standing adults at the end of a crappy white plastic hose and a dribble of water from the head. We have stayed at more economical hotels with basic facilities that were far superiorAdded to a bathroom door that didnt close properly it was an eye opener for my wode and I who do not require accessible facilities. I mentioned it to the desk staff who gave me a blank stare and the typical "I will tell a manager" phrase that told me that they really did not care about their guests experience, particularly those that need a bit of consideration. It should not require a sacrifice of experience to have an accessible space, but the Lonsdale Quay certainly makes that a reality. I am embarassed that the only way I realized this is as a resultof our less than optimal experience. Luckily there are many alternatives in this price point for our future consideration.
Stayed 3 nights in Nov 2024

8/10 Good

Mahdi

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so easy to get to using public transport from Victoria. I love the aromas of the public market, and choices for a quick meal. The room was very large and had a little patio with an view of the water. The complimentary hot breakfast was generous and there were healthy options available. I enjoyed my meal overlooking the ocean and downtown.
Stayed 1 night in Nov 2024