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Lonsdale Quay Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Children's play area - outdoor
Terrace/patio
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    1 min walk
  • Soup Meister
    1 min walk
  • Waterfront Metro Station
    13 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    25 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 2 Queen Beds

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 320 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 535 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

North Vancouver hotel connected to a shopping center, steps from Lonsdale Quay Market
Cozy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Lonsdale Quay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,798 square feet of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 766 out of 1576 reviews" "
Rating 8 - Good. 472 out of 1576 reviews" "
Rating 6 - Okay. 190 out of 1576 reviews" "
Rating 4 - Poor. 85 out of 1576 reviews" "
Rating 2 - Terrible. 63 out of 1576 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options nearby and great views!
Stayed 1 night in Sep 2024

10/10 Excellent

Eloy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to stay in Lonsdale Quay.
Here on business. Location perfect and hotel restaurant very good. Great customer service.
Stayed 1 night in Sep 2024

6/10 Okay

Noel

Liked: Cleanliness
Disliked: Amenities
Nice location, beautiful views and walkable
Stayed 4 nights in Sep 2024

8/10 Good

Ruoh-Yeng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Bed too soft for us. A mish mash of renovations and new/old furniture. Pleasant. Staff professional. Great coffee available at neighbouring cafes.
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Stayed 2 nights in Aug 2024

8/10 Good

robert

Stayed 1 night in Aug 2024

8/10 Good

Roman, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk to local restaurants & local breweries
Stayed 4 nights in Aug 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
There was construction, which is understandable. They’re always upgrading on the lower flowers. However it got a little noisy about 8 o’clock every morning. Otherwise a great place to stay.
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Parking for the first time traveller is not easy especially when you call and can’t get thru to the front desk at 9pm. There is no specific check in temporary parking area. The logistics of getting my stuff from my car to my room was frustrating as well. Once i figured it out, it just wasn’t easy at all.
Stayed 3 nights in Sep 2024

8/10 Good

Ryan, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very nice views
Stayed 3 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

8/10 Good

John, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super comfy getaway.
The bed was so comfy we passed out right away! Front desk was always helpful, the cleaning staff super friendly and always offering their services. The restaurant was alright, usually it is better but they were out of some ingredients and the food was not like the picture (my boyfriends blt was displayed on regular toast but it came out on a massive ciabatta bun he did not want). The manager was very friendly and refunded the breakfast tickets I bought. I would return to the restaurant but I would not buy the tickets again because I wanna know that I like the food before I commit to 3 days. We love it at this hotel and will stay again. The shops below are so convenient and the crepe/waffle house was delicious. The pressure and heat of the shower was good 👍 looking forward to our next trip here we were treated well. Our bed was a king bed, highly recommend. We could barely touch each other when sleeping haha!
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel many times. It is in an excellent position for catching the sea bus and buses and the market below the hotel. Also, now that the rest of the shipyard has been regenerated, handy for more restaurants and weekly markets. The hotel is comfortable and has the usual amenities. Although this does not detract from it, the hotel could benefit from an update decorwise as it looks very dated and this has not been done during the many years I have stayed there. For the first time I was given a room overlooking the road and not the water. Whether this was the reason or not, but the wi-fi was constantly dropping out whereas it never had in the waterfront rooms. That said, I would still recommend staying at the Lonsdale Quay Hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place
It is a very unique hotel inside of a shopping mall. Outside the doors, you can walk downstairs to a market with many shops and food and drink options. We got our food and ate outside at a picnic table overlooking the water and watched the seals swim. The room was nice, clean and comfy and a view of the water. You can also walk next door to the shipyards. So convenient! We loved our stay and would 100% stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small shops, many food venues, farmers markets (including fish), public concerts, and reasonably priced lodging. Right on the bay with sea buses to take you to many tourist destinations. Less pricey than Downtown Vancouver. What's not to like?
Stayed 1 night in Aug 2024

4/10 Poor

Meysam

Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay to break up our Vancouver stay - on the other side of the harbour. Highly recommend
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was run down and did not have a good smell. It is a nice hotel and nice location and nice staff but this room has not been renovated.AC was old and noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area, it was so quiet and the amenities around the Pier was amazing. Great Area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is great.The restraint has the best ceaser salad with grilled chicken.The only down fall is the parking meter doesn’t tell you to hit button 8 for parking over night.I accidentally put 1 number wrong on my license plate and got a violation ticket left on my car that the hotel emailed so I do not have to pay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet easy access to downtown if you like lots of eating options just a very nice location
Stayed 1 night in Sep 2024