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North Vancouver Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for North Vancouver Hotel

Deluxe Room, 2 Queen Beds, Kitchenette | Premium bedding, Select Comfort beds, desk, blackout drapes
Snow and ski sports
Deluxe Room, 2 Queen Beds, Kitchenette | Living area | 32-inch TV with cable channels
Aerial view
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1800 Capilano Rd, District of North Vancouver, BC, V7P3B6
  • Park Royal
    ‪17 min walk‬
  • Capilano Suspension Bridge
    ‪2 min drive‬
  • Stanley Park
    ‪3 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Designated Pet Room)

Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Room, 2 Queen Beds (Designated Pet Room)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Kitchenette

Deluxe Room, 2 Queen Beds, Kitchenette | Premium bedding, Select Comfort beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Kitchenette

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SureStay Hotel by Best Western North Vancouver Capilano

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1002)
The price is $76
per night
$88 total
includes taxes & fees
Feb 6 - Feb 7
SureStay Hotel by Best Western North Vancouver Capilano

About this property

North Vancouver Hotel

Motel in Pemberton Heights
Laundry facilities, a 24-hour front desk, and express check-out are available at this motel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite. Change of towels is available on request.
North Vancouver Hotel offers 72 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly motel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary uncovered self parking is available on site.

North Vancouver Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 23.20 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 23.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel North Vancouver
North Vancouver Hotel
North Vancouver Hotel Motel
North Vancouver Hotel District of North Vancouver
North Vancouver Hotel Motel District of North Vancouver

North Vancouver Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1262 reviews" "
Rating 8 - Good. 467 out of 1262 reviews" "
Rating 6 - Okay. 155 out of 1262 reviews" "
Rating 4 - Poor. 69 out of 1262 reviews" "
Rating 2 - Terrible. 48 out of 1262 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

andrew

Stayed 2 nights in Oct 2024

2/10 Terrible

Kerry

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The man at check in who had a tattoo located on his neck( adams apple area), was beyond rude. He was condescending, arrogant and dismissive of my concern for announcing my room number at check in, infront of the other 2 guests who checked in. This is a safety concern. You should never announce which room a guestvis staying in. a simple " your romm is located on the 2nd floor" would have been suffient. When he swiped my cc , he said "I just took your information" I asked him if he took a hold for incidentals because i prepaid. He said very lodly and rudely 'i said I Juuuust took your information". The check in experience was out of a comedy movie of how bad it was. First and last time staying there because of him. The woman at check out was lovely. The man would be a great example in training videos how not to treat people.Worst checkin experience ever. Evefytime he opened his mouth it was to speak rudely and down to me
Stayed 2 nights in Oct 2024

8/10 Good

Rishna

Traveled with family
no kettle and limited tv channels
Stayed 2 nights in Oct 2024

10/10 Excellent

setareh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked into the room, I was sure that I will have a great stay there. Super clean and safe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room has recently been renewed - all furniture, bathroom fixtures, carpet, etc. Very convenient location especially if taking the Horseshoe Bay ferry the next morning. Nice neighborhood.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Friendly service and good basic breakfast.Room was good for an economy motel
Stayed 1 night in Oct 2024

6/10 Okay

sharon

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The outside parking lot dining.
Stayed 3 nights in Oct 2024

8/10 Good

Morgan, Prince Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Leduc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to transport(bus). Free breakfast was sufficient. The room was well equipped except for power outlets. Out of the 4 open outlets only 2 worked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harold

Stayed 1 night in Oct 2024

6/10 Okay

Lindsay

Traveled with family
Liked: Staff & service
The air unit is incredibly loud and there was no screen on our window, so opening it up was a little sketchy. Definitely couldn’t open it for air flow and leave for a the day.
Stayed 2 nights in Oct 2024

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a kitchenette room. The hotel said we upgraded your room to a suite. I walked into room 303 and the smell was absolutely horrible. The walpaper was peeling off the walls every pieces of furniture smelled terrible and was covered in stains..i am ok with very aged rooms as long as the room is clean. But this room was beyond run down and dirty. I know the hotel does have a few updated rooms but the hotel would not accommodate us to even give us a basic reno room. All they offered was one night in a reno room and a discount on a room i wouldnt even sit for five mins because it was that dirty. So we were forced to get our m9bey back and find a new hotel on a Thursday night. It worked out well the move to the new hotel as we found a gem downtown. Now i also wanted to mention how smelly the couch is in the lobby as well. Its is horrendous smelly and pretty stained too. I recommend getting furniture that can be cleaned and that is meant for heavy use. I unfortunately will never stay here again knowing their cleaning practices are below sup par. That is the number one thing that will ruin a hotwl. Also the fact that a pool and hottub were still advertised on Expedia but has been gone for 5 years is a big deal to a family that may thonk its there and specifically stay here for it. Very deceiving to allow this false information still on the booking sire.
Stayed 3 nights in Oct 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I have always liked is the value for the buck that this hotel continues to deliver! The only thing I didn't like is when I 1st began using this hotel they served a "hot" breakfast, but due to Covid-19 and even afterwards, they've gone from brown-bagging it to a continental style. I truly hope that someday they are able to get back to serving the "hot" breakfast selection which was on par with the the national chains (i.e. Holiday Inn)

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated room. Enjoyed the location location close to many amenities.
Stayed 1 night in Oct 2024

8/10 Good

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean!
Stayed 2 nights in Oct 2024

10/10 Excellent

helen

I love this hotel!!! We’ve been coming here for many many years! The beds are insanely comfy and the room is so clean and well equipped. Also its easy and fast to control the temperature. And the staff is so hugely helpful!!! The price is so reasonable. We love it!!!
Stayed 1 night in Oct 2024

4/10 Poor

Rameez Ahmad

Stayed 1 night in Sep 2024

6/10 Okay

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

eang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Listed addr is wrong. No continental breakfast as listed on website
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 1 night in Oct 2024

10/10 Excellent

MAHDAD

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

urs

Stayed 1 night in Sep 2024

6/10 Okay

David

Traveled with family
Liked: Room comfort
Disliked: Staff & service
24 hours?
Booked for a late arrival and door sign said open 24 hours for check-in, still arrived to a locked door. Called numerous times and knocked for a while, finally someone showed up.
Stayed 3 nights in Oct 2024