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Pan Pacific Vancouver

4.5 star property

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Photo gallery for Pan Pacific Vancouver

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe
Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe
Couples treatment rooms, hot tub, steam room, body treatments, mud baths
Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪2 min walk‬
  • Vancouver Waterfront
    ‪7 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Harbor View

  • Harbor view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed , City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • Harbor view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

  • Harbor view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 2 Double Beds, City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Harbor View

  • Harbor view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Room, Harbor View

  • Harbor view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Harbor View

  • Harbor view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room, City View

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Harbor View

  • Harbor view
  • 882 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Pan Pacific Vancouver

Vancouver hotel connected to the convention center, steps from Canada Place Cruise Ship Terminal
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Pan Pacific Vancouver features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, meeting rooms, and limo/town car service. This eco-certified hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Pan Pacific Vancouver is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3190 out of 4428 reviews
Rating 8 - Good. 719 out of 4428 reviews
Rating 6 - Okay. 297 out of 4428 reviews
Rating 4 - Poor. 139 out of 4428 reviews
Rating 2 - Terrible. 83 out of 4428 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning cup of coffee disaster
Our stay was lovely. We loved our room on the 16th floor with water view. Everything was really lovely , except for coffee situation. There were so many flight attendants getting coffee, there was no room for regular people to be able to get a cup. When the swarms of flight attendants were off on their way, coffee station was a messy disaster and there was no more coffee left and the hotel neglected to refill it. That occurred both morning of our stay. Pan Pacific has lots of room for improvement when it comes to providing their guests with a cup of coffee in the morning as a good host would.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gurjiv

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently stay here before our cruise. We have found it to be a great place to stay and the bellman taking luggage to the ship is a great service.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, centrally located. Nice staff. Clean rooms. Nice amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good location and reasonable rates
Stayed 3 nights in Dec 2024

8/10 Good

Khizer

Stayed 4 nights in Dec 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Property conditions & facilities
Limited elevators and caused a lot of problems and altercations.
Stayed 1 night in Dec 2024

10/10 Excellent

Kacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

vaughan

Stayed 2 nights in Dec 2024

8/10 Good

Deepgagan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms not quiet because i hearing outside noises clearly because my on 9 floor i recommend book your room above 10 floor
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph, Maple Ridge

Stayed 3 nights in Dec 2024

10/10 Excellent

Nathalia, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Monisha

Disliked: Property conditions & facilities
The room was upgraded, which was a nice touch, but I was disappointed to see that the sauna and hot tub did not work.
Stayed 1 night in Dec 2024

8/10 Good

Qiwen

Nice
Stayed 1 night in Dec 2024

4/10 Poor

Milad

Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Harmeet

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Definitely stay again in the future
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

8/10 Good

Mooho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and general hotel condition are outstanding. But light swithes and general things in rooms are needed to be upgraded or fixed.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was nice and quiet for a few days, when a party moved into the adjoining room next door it became very noisy. The party had two adjoining rooms with only a door separating us from a big family with multiple screaming children who played their television loudly and incessantly, until midnight. I don't no why the hotel would subject us to that punishment. This ruined an otherwise nice stay. Regarding the VIP room upgrade, I feel like that possibility was not adequately explained to me. When the front desk person asked me if I wnated an upgrade I thought she meant I had to pay for it. I did not realize it was a benefit. Expedia should have notified me. If Expedia did notify, I think it was buried somewhere in the fine print.
Stayed 7 nights in Dec 2024