Pan Pacific Vancouver

4.5 star property

Choose dates to view prices

Photo gallery for Pan Pacific Vancouver

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast served
Lounge
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$251
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Canada Place
    ‪3 min walk‬
  • Place, Vancouver Waterfront
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 882 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed , City View

9.4 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(130 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(55 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(214 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(163 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(61 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Pan Pacific Vancouver

Vancouver hotel connected to the convention center, steps from Canada Place Cruise Ship Terminal
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Pan Pacific Vancouver features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Pan Pacific Vancouver is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3845 out of 5268 reviews
Rating 8 - Good. 841 out of 5268 reviews
Rating 6 - Okay. 333 out of 5268 reviews
Rating 4 - Poor. 155 out of 5268 reviews
Rating 2 - Terrible. 94 out of 5268 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jinhong

Convenient
Stayed 1 night in Jul 2025

8/10 Good

Teffiney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Louise

Stayed 1 night in Jul 2025

8/10 Good

Clarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. The location is amazing just one train away from BC place where we watched a concert. I love our room with a view. The front desk is super nice and friendly and was able to check us in 1 hour early. Maybe my only form of complain is my room had an old kind of smell but other than i highly recommend the this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, huge rooms and wonderful amenities!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ling Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 🙂
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Apr 2025

4/10 Poor

Angel

Traveled with family
Disliked: Cleanliness, room comfort

Disappointing hotel

Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay at the Pam pacific
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jul 2025

6/10 Okay

Aldo

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient but pricey

This stay was convenient for the cruise we were taking, but the prices also reflected that is what you were paying for. Restaurant and room service prices were high, but when you arrive early evening and don’t want to walk around to find someplace cheaper to eat, that is what you have to pay. The layout in the bedroom was odd, probably done for the view, but there was very little maneuvering room between a column by the wall and the corner of the bed frame so you usually bump your leg. The staff were all friendly and it was easy to enter the cruise terminal from the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Convenient food court next door. Would have like a shuttle to airport instead of cab.
Stayed 1 night in Jul 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect mid-week stay for the family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay and property is super convenient to cruise terminal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sarwajeet

Stayed 4 nights in Jul 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views. Property is showing signs of age - felt like an 80's cruise ship in the lobby area. 2 of the elevators were not working - took 5+ minutes to get an elevator and stopped on every floor. guests were frustrated with the long waits. Restaurant buffet was very good
Stayed 1 night in Jul 2025

10/10 Excellent

Coralie Lara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 3 nights in Jul 2025

10/10 Excellent

Tibor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, beautiful place & in an amazing location!! Walking distance to so many great restaurants and great view
Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Location was perfect. Waking up seeing the water and the mountains! The people that took us on day trips, picked us up at the hotel. Food options were great. Everything about that place was perfect.
Stayed 5 nights in Jul 2025

6/10 Okay

Jenipher

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Great location and very quiet. However, we were staying 3 nights, leaving at 7 am and returning by 7:30 pm (at the hospital everyday) and when we would return, the room hadn’t even been entered to take out garbage, add toilet paper, pick up towels in the bathtub etc. very disappointing. Three nights and no service!
Stayed 3 nights in Jul 2025