Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Experience the Pinnacle Hotel at the Pier, featuring a striking curved facade and inviting outdoor spaces.
Relax in a stylish room with a large bed, desk, and city view.
Welcome to our hotel lobby, where guests can check-in, relax, and socialize in a comfortable and well-equipped space.
Work out with a city view at this gym featuring stationary bikes and natural light.
Formal dining area with banquet tables, silverware, and floral arrangements.

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

Superior Room, 1 King Bed (Partial Harbourview)

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mountainside

9.4 out of 10
Exceptional
(73 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(23 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(61 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1385 out of 1848 reviews
Rating 8 - Good. 322 out of 1848 reviews
Rating 6 - Okay. 90 out of 1848 reviews
Rating 4 - Poor. 19 out of 1848 reviews
Rating 2 - Terrible. 32 out of 1848 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

8/10 Good

LORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Nice rooms ! Expensive and parking is extra . No room service
Stayed 2 nights in Apr 2025

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Room very clean, well appointed and tough to beat the view. Looking forward to staying at Pinnacle again
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Location on THE PIER in North Vancouver BC

Great Hotel in North Vancouver in the middle of all activities.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Great value.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway

Beautiful hotel with excellent location in North Vancouver. Wonderful access to the Quay!
Stayed 1 night in Apr 2025

8/10 Good

Reza, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

sicily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area it’s in, staff is above and beyond with patience and kindness, will definitely be staying here again
Stayed 1 night in Apr 2025

2/10 Terrible

Ximg

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, great staff

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traditional two bed hotel room was a little on the small side and consisted of two double beds rather than queen size - so it affects the quality of one's sleep.
Stayed 1 night in Apr 2025

4/10 Poor

Antoni

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for families. Affordable kids meal options. The pool was a hit. Comfortable beds and spacious bathrooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Manpreet

Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Stayed 1 night in Mar 2025

10/10 Excellent

Adriaan

Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was as expected.

Everything was as expected. Great pool and fitness area!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, i love the receptionist people, very friendly and nice. The hotel is beautiful, the rooms are very nice too, the pool, hot tub very clean, many restaurants around this location, very convenient. We will come back for sure.
Stayed 1 night in Apr 2025

8/10 Good

Cyra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, i dont like that I was charged for bottles of water and a movie I didn’t know I ordered. It’s terrible and confusing to know which ones you pay for and dont.
Stayed 1 night in Apr 2025