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Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Beach/ocean view
Lobby sitting area
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪13 min drive‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, View (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, View (Harbourview)

Superior Room, 2 Double Beds (Harbourview) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, View (Harbourview)

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, View (Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Harbourview)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Water view

Pinnacle Hotel Harbourfront

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (6231)
The price is $180
per night
$218 total
includes taxes & fees
Mar 29 - Mar 30
Pinnacle Hotel Harbourfront

About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1237 out of 1665 reviews
Rating 8 - Good. 301 out of 1665 reviews
Rating 6 - Okay. 81 out of 1665 reviews
Rating 4 - Poor. 15 out of 1665 reviews
Rating 2 - Terrible. 31 out of 1665 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Manpreet

Stayed 1 night in Sep 2024

6/10 Okay

Betty-joe

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The views are great but the rooms are small and the parking is so tight, you have to put bumpers on your car. The front desk was not too friendly. I would not go back. The restaurant did had really good breakfast...
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas, Bainbridge Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very nice staff and extremely friendly
Stayed 1 night in Dec 2024

8/10 Good

Marina

Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect! It was a very quick walk to/from the Seabus. There were many super yummy restaurants close by. The free Christmas Market was right outside the lobby of the hotel - so cute and fun! We took a public bus to the Capilano Bridge and it was very easy to navigate and only a 15-20min ride. The hotel staff was very nice. The hotel restaurant and bar was very good. Our room was standard and it worked well for the three adults in our travel party. I'd definitely stay at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Very classy place. Super professional, competent, and hospitable staff. Very nice room, well stocked and outfitted. Excellent fitness center and best hotel pool I've ever had the pleasure to use. Kudos to the fitness center attendant who was informative, friendly, and totally on the ball. All in all, best hotel experience in along time.
Stayed 1 night in Dec 2024

8/10 Good

amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that hotel parking also shared with the public so we had to wait for people enjoying the amenities in the area to leave…very inconvenient! Other than that, hotel was great….overpriced but understood due to the event we were there for
Stayed 2 nights in Dec 2024

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel clean and easy access to get to the city if needed. Very walkable with great views of Vancouver in the higher harbor front rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fun area to explore, lots of options for food and the Seabus is close to take you accross the water to downtown Vancouver.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Pinnacle. The room was clean and tidy. I was happy to have a balcony although the view of a whole tone of condos wasn’t exactly what I was expecting to see. The pier was noisy first thing in the morning because of the business’ in the area and I was woken up by shipping containers being moved around. All in all the restaurant is good, the room rates were better than almost anything in the city and I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great for our Taylor Swift weekend! The staff was very friendly and helpful. Even thought it’s across the harbor from Vancouver the seabus which is a walkable distance away made it so easy to get back and forth. Lots of food options nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch , we will definitely stay here again !
Stayed 2 nights in Dec 2024

10/10 Excellent

LORI

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we stay in Vancouver . Beautiful hotel, great service , and excellent location
Stayed 1 night in Nov 2024

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal locatuon for those who want to be away from downtown but close enough to downtown. Great staff, very friendly and helpful. Hotel is a bit older and dated. Great value overall.
Stayed 1 night in Nov 2024

4/10 Poor

Lynn D

Traveled with partner
No place to park, no valet, had to park 20 minutes from the hotel. We are seniors, no one to help with luggage.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable bed. I was also upgraded to a harbour view room at no extra charge. I will definitely be staying again the next time I come to Vancouver.
Stayed 4 nights in Nov 2024

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for north shore and access to downtown via sea bus.
Stayed 2 nights in Dec 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024