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Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
View from property
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Beach/ocean view

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪13 min drive‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Water view

Pinnacle Hotel Harbourfront

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (6539)
The price is $283
per night
$342 total
includes taxes & fees
May 17 - May 18
Pinnacle Hotel Harbourfront

About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1315 out of 1763 reviews
Rating 8 - Good. 312 out of 1763 reviews
Rating 6 - Okay. 87 out of 1763 reviews
Rating 4 - Poor. 17 out of 1763 reviews
Rating 2 - Terrible. 32 out of 1763 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and area was perfect
Stayed 1 night in Feb 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Charles, Port Moody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Dec 2024

6/10 Okay

Alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and convenient north Vancouver hotel. Exceptionally friendly and helpful staff on site at all times. Comfortable rooms just not the most soundproof as we could hear the excessive noise from the highschool pqrty in the ballroom. At time of stay only one elevator was operational causing a slight inconvenience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service, room comfort

Fabulous location

The Pinnacle is in a great location near Lonsdale Quay. This is my 3rd stay. A harbour view room is definitely worth the upgrade. There were some problems this time around: the coffee maker didn't work, there were no plug-ins by the beds, and parking was extremely expensive. Otherwise, the hotel was quiet, clean, and comfortable.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael, Squamish

Liked: Cleanliness
We were initially sent to an already occupied room, so had to go back to the front desk to get another room which was made more inconvenient as there was only one elevator working.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ion

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Always pleasant. Great staff, clean room, great pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal for my needs. I was able to get a reasonable rate. I especially enjoyed the health club on my last day.
Stayed 7 nights in Jan 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, room comfort

Good location on North Shore

It was all right. Location is great. Some significant wear in places.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and across the street from the harbor and the local restaurants and coffee shops
Stayed 2 nights in Jan 2025

10/10 Excellent

Graeme

Stayed 5 nights in Jan 2025

10/10 Excellent

Gwen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. The staff were all very friendly and helpful. Many great restaurant options within walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shawn, Renton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and location. The room was nice and everything about it was very pleasant. The pool/saunas were very nice and the location had plenty of options for dining and walking around all within just a couple or few minutes.
Stayed 2 nights in Jan 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pinnacle at the Pier is a great place to stay. Convenient for the SeaBus, lots of dining options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights and couldn't be more happy. The location is excellent and we did not have to use our car all weekend. It was very easy for friends to come visit us with multiple dining options in the area. We chose to eat most meals in the lobby restaurant and were very pleased with excellent service. Our room had an amazing view of the harbour and was super clean and nicely decorated. The price was very reasonable. Beautiful pool and work out area as well! We will definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maricel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly. Food at the restaurant was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Lyudmila, Auburn

Traveled with partner
Liked: Staff & service
The hotel was cozy but could use some upgrades. Overall the room was not bad, had a great view of the pier. Mattress and pillows hard like a rock.
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Stayed 1 night in Jan 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Just a couple of comments. Seems they rent out the pool to a swim club throughout the week so our time in the hot tub was not relaxing at all with swim coach yelling and blowing his whistle the whole time. Also had a weird experience ordering room service. Couldn’t get through on the phone so called front desk for assistance. They put in the order for us then said they’d call to let us know when it was ready for pick up. I thought this was odd and clarified I’d heard correctly. Yes they did not provide room service to the rooms anymore (or right now)so I’d have to go pick it up in the lobby. When I said I was already in my pyjamas and did not want to leave the room they did make it right and delivered the food to the room . Way to go front desk !! But my only comment would be to state this clearly on the “room service” menu or somewhere in the room so people know before they plan their meal and evening. All in all great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pinnacle in North Vancouver is our go to hotel. We’ve had a bad experience here! Highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025