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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Meeting facility
Lobby sitting area
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Housekeeping
$226
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbor View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Mountainside

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(25 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(63 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
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About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 39.28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 39.28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1423 out of 1895 reviews
Rating 8 - Good. 328 out of 1895 reviews
Rating 6 - Okay. 91 out of 1895 reviews
Rating 4 - Poor. 21 out of 1895 reviews
Rating 2 - Terrible. 32 out of 1895 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Liked: Cleanliness
Close to many ameneties
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, and quiet spots, loads of dining options. A little food market for snacks convenient for seabus. Felt more relaxed rather than downtown Vancouver
Stayed 4 nights in May 2025

10/10 Excellent

Jo-Anne

Stayed 2 nights in May 2025

10/10 Excellent

sylvain, nominingue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour cette endroit c’était parfait.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful big room with a stunning view of the harbour and Vancouver.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Stayed 1 night in Jun 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating
Stayed 2 nights in May 2025

8/10 Good

janice

Liked the area and hotel amenities Didnt like that hotel needs a little refresh
Stayed 4 nights in May 2025

4/10 Poor

joshua

Disliked: Amenities, property conditions & facilities
Ac not working properly, phone not working properly, drunk guests making noise.
Stayed 3 nights in May 2025

10/10 Excellent

joel

Stayed 1 night in May 2025

10/10 Excellent

Robert, Sussex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area..right in middle of festive pedestrian waterfront area with ample shopping and dining. Would highly recommend. Get ocean facing room
Stayed 1 night in Jun 2025

10/10 Excellent

MARY ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Great views. Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Lawren

Liked: Cleanliness, amenities
The staff
Stayed 1 night in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was unhelpful, parking was incredibly difficult and inconvenient. The parking garage was dirty, no elevator and not enough space in the stalls to either open the door or get your luggage around the vehicle. Horrible experience and I wouldn’t recommend and I definitely won’t return.
Stayed 1 night in May 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Food service so-so
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in North Vancouver was wonderful! Service was good, room and common areas were clean. Restaurant on site was a plus. View from our room balcony over the harbor was spectacular and the many shops and restaurants at the Pier location just outside the hotel was super convenient and fun. Balcony needed a couple of chairs to sit out and enjoy the view. Hotel was a bit tired and could use a refresh or remodel. Overall, would recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Alanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! No complaints. Close to a lot of places to eat and activities to do.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Harbour View! Convenient location. Lots of dinning options,
Stayed 3 nights in May 2025

10/10 Excellent

Shahrokh

Traveled with partner
There are three(3) hotels in North Vancouver near the water. I have stayed in all three hotels and by far Pinnacle hotel is the best place to stay in North Vancouver. Upon my arrival my room was ready and the front staff are all professional and extremely polite. A letter of recommendation will be send to the pinnacle hotel’s home office this week.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shawn, Renton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and awesome location .
Stayed 2 nights in May 2025

8/10 Good

Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a new reservation to stay another night and front desk did not want to give coupon for Expedia VIP discount on food. Front desk clerk eventually gave it (as a favor) after my insisting it was a new, separate reservation. Beautiful new bathroom equipment (Kohler) but did spend a tiny bit extra to have secondary hand-held showerhead. This is important to properly clean and rinse all soap.
Stayed 1 night in May 2025

8/10 Good

VERONICA, Westlake Village

Stayed 4 nights in May 2025

10/10 Excellent

Pantea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2025

10/10 Excellent

Ravinder

Excellent Staff location and room
Stayed 2 nights in May 2025